- CohnReznick LLP (Baltimore, MD)
- …WSS where applicable. Ability to create connections to external data sources (eg, help desk ticketing system, knowledge base) using SQL and display information ... they do! We currently have an exciting opportunity for a SharePoint Business Analyst to join our Information Technology team. This temporary position will be through… more
- Dunhill Professional Search (Washington, DC)
- …ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to track and ... role opening working with the Department of Energy! The ITSM analyst responsible for supporting information gathering, interviews and compiling the assessment… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public ... our client's complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic… more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category ... computer and mathematical occupations + reference1049810 job details job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals.… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of ... and may possess a security clearance. + Functional Responsibility: Business Integration Analyst (3)s apply their strong analytical and technical skills to assist in… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider… more
- CAI (Annapolis, MD)
- …**Employment type:** Full time **Worksite flexibility:** Onsite **Job Summary** We are seeking a Service Desk Analyst to perform help desk support while ... area network. **Job Description** **Job Profile Summary** We are seeking a Service Desk Analyst to perform help desk support while planning, integrating,… more
- TEKsystems (Baltimore, MD)
- …and workload will be pivotal for the success of this resource. Skills: Help desk , desktop, Active directory, hardware troubleshooting, imaging, Windows 10, ... printer hardware, autopilot, azure, office 365 Top Skills Details: Help desk ,desktop,Active directory,hardware troubleshooting,imaging,Windows 10 Experience Level:… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... (Or any type of ticket tracking) + High volume experience + Help desk experience not just hardware experience About TEKsystems: We're partners in transformation.… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Marriott (Bethesda, MD)
- …other Marriott Products to include Business Applications, and Property Management Systems. The Help Desk operates on a 24x7x365 basis and flexibility with ... Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides...customer inquiries per department policy * Creates and updates Help Desk incident or service tickets as… more
- Johns Hopkins University (Baltimore, MD)
- …Act as an informational resource on hardware and software questions/issues by serving on the Help Desk or support desk committees. + Keep current on ... coursework + Two years of related experience, including some help desk experience. + Additional education may...at time of hire. Classified Title: Sr. Technical Support Analyst Role/Level/Range: ATO 37.5/03/OG Starting Salary Range: $24.00 -… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …and Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...for up to two weeks per occurrence. The OST Help Desk is operational 24 hours a… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …equivalency certificate and two additional years of experience responding to and resolving help desk calls from users of computers, or operating computer ... Maximo IT Functional Analyst (DOT IT FUNCTIONAL ANALYST I)...the required education. 2. Experience responding to and resolving help desk calls from users of computers,… more
- Gemini 3 Group (Arlington, VA)
- …and review of the reports, tasks, and deliverables. + Provide onsite DAI Help Desk support for DAI users, time and attendance, create, de-conflict ... Lead Financial Management Analyst - Arlington VA (Arlington, VA) Job Title...the reports, tasks, and deliverables to provide onsite DAI Help Desk support, create, and de-conflict new… more
- Jacobs (Washington, DC)
- …-side training to analysts. + Train analysts/operators in a classroom setting. + Staff the Help Desk : respond to user requests and work with the engineering team ... join our team. As a Field Service Representative (FSR) Analyst , you will be on the front lines assisting...Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring… more
- ManTech (Arlington, VA)
- …in Arlington, VA.** **Responsib** **ilities** **include, but are not limited to:** + ** Help Desk Support:** + Provide first-line technical support to our ... DTCD is seeking a sharp and motivated Junior Business Analyst to join our growing team. In this unique...+ The opportunity to gain valuable experience in both help desk support and software quality assurance… more
