- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public ... our client's complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide incident… more
- Leidos (Rockville, MD)
- …Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use ... the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via phone,… more
- CACI International (Reston, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage ... good communicator? Join our team as a Business Systems Analyst ! You will get to learn how the Federal...Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop… more
- Robert Half Technology (Alexandria, VA)
- Description We are in search of a skilled Help Desk Analyst II in the Higher Education sector, based in Alexandria, Virginia. In this role, you will become ... providing customer support and troubleshooting is beneficial. * Familiarity with help desk software, databases and remote control is desired. * Strong… more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category ... computer and mathematical occupations + reference1049810 job details job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals.… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of ... and may possess a security clearance. + Functional Responsibility: Business Integration Analyst (3)s apply their strong analytical and technical skills to assist in… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Functional Business Analyst - Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Arlington ... tasks throughout the week. **Your future duties and responsibilities:** Help Desk Analysts I provide the first...product though not required, customer service and Business Functional Analyst skills/abilities, SQL is a plus; as well as… more
- CACI International (Chantilly, VA)
- …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- CAI (Annapolis, MD)
- …**Employment type:** Full time **Worksite flexibility:** Onsite **Job Summary** We are seeking a Service Desk Analyst to perform help desk support while ... area network. **Job Description** **Job Profile Summary** We are seeking a Service Desk Analyst to perform help desk support while planning, integrating,… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will p rovide ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...Financials experience + Ability to provide Tier 2-3 Service Desk support + Ability to work in a fast… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- ManTech (Herndon, VA)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst - Mid (Hybrid) Job...will provide mid-level support for an Information Technology (IT) Help Desk which receives and resolves 15,000 ... tickets monthly through the Service Now service management software. The IT Help Desk supports a 12,000+ user community within the Department of Homeland… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Marriott (Washington, DC)
- …other Marriott Products to include Business Applications, and Property Management Systems. The Help Desk operates on a 24x7x365 basis and flexibility with ... Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides...customer inquiries per department policy * Creates and updates Help Desk incident or service tickets as… more