- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- Robert Half Technology (Baltimore, MD)
- …You might find this growing company in the Healthcare, Hospitals, Social Assistance field's Help Desk Analyst position to be just what you're looking ... chosen candidate to understand how their role as the Help Desk Analyst relates to...used in a corporate environment - Provide guidance to Tier 1 support and team members - Understand concepts… more
- TEKsystems (Annapolis, MD)
- Description: The Service Desk Analyst serves as the initial point of contact for IT and customer support for our team and ensures proper operation of ... and actively resolving end-user support requests, as well as tier 1-3 functions. Problem resolution may involve logistical support,...special events, and meetings. The cornerstone of the Service Desk Analyst role is to provide end… more
- ACI Federal (Laurel, MD)
- …for a leading Company located in Laurel, MD. These are Tier 2 and Tier 3 level help desk positions. US Citizenship Required Candidate** **MUST HAVE** ... Hiring Criteria:** Must have at least 4 years related Tier 2 Enterprise IT Technical support experience Possess a...Support Analyst . _Apply now!_ Full-Time/Part-Time Full-Time Position Help Desk Call Center Agent Position Requirements… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess… more
- CACI International (Annapolis Junction, MD)
- …lower level employees + Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests + Interacts ... Business System Analyst Job Category: Information Technology Time Type: Full...complicated user questions + Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders… more
- TEKsystems (Owings Mills, MD)
- …overall call volumes. The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical ... Description: This is a Tier 1 IT Helpdesk Technician role. This role...potential. General Information: 40% of calls are password resets. Desk supports internal and external users. The desk… more
- TEKsystems (Owings Mills, MD)
- …increases in overall call volumes. The primary responsibilities of the position The Help Desk Specialist answers inbound calls and emails for technical ... Description: This is a Tier 1 IT Helpdesk Technician role with our...potential. General Information: 40% of calls are password resets. Desk supports internal and external users. The desk… more