- KaiHonua (Petersburg, VA)
- …Must have one or more years of experience with creating requirements, supporting Help Desk tickets, and writing functional documentation for the eFLIPL system ... Position Title: Business Analyst Senior Work Location: Fort Gregg-Adams - Petersburg, VA ( remote ) Job Summary KaiHonua LLC has an immediate opening for a… more
- Novo Nordisk Inc. (Boulder, CO)
- …to learn new applications and apply knowledge in troubleshooting situations Understanding of remote support and help desk ticketing systems Preferred ... includes: Experience in a biotechnology, life sciences, or clinical IT systems analyst or computer programmer role Experience with IT structures in a laboratory… more
- CohnReznick LLP (Baltimore, MD)
- …WSS where applicable. Ability to create connections to external data sources (eg, help desk ticketing system, knowledge base) using SQL and display information ... do! We currently have an exciting career opportunity for a SharePoint Business Analyst to join our Information Technology team.This position can be 100% virtual.… more
- ASSA ABLOY Americas (Berlin, CT)
- …they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts ... immediate need for an experienced Tier 2 IT TechOps Analyst with the desire to work in a fast...limited to: Laptops, desktops, and tablets Cell phones and desk phones Printers and copiers Video Conference rooms Maintain… more
- Kore 1 (Cleveland, OH)
- …Azure AD / AD, ITIL V3 or other ITSM frameworks Main Purpose: The Service Analyst is an IT support professional with technical capability to help resolve ... colleagues IT related issues via email, phone, remote access or in person. To work with toolsets...To work with toolsets such as our IT's service desk and other IT management applications ensuring information entered… more
- DCS Corp (Las Vegas, NV)
- …related problems, questions, and use. May provide training and guidance to more junior help desk personnel. Provides resolutions to out of the ordinary issues ... reports to identify problems, trends, and unique criteria, as required. Reviewing analyst ticket queues to facilitate ticket resolution at or exceeding KPI… more
- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public ... problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with...package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More… more
- SHI (Austin, TX)
- **Job Summary** The Help Desk Analyst 's purpose is to provide a single point of contact for SHI's desktop end-user environment for information technology ... problem management related to the maintenance and support. The Help Desk Analyst will provide...response via phone, email or incident management system for desk side and remote users requiring assistance… more
- State of Georgia (Fulton County, GA)
- Help Desk Analyst 1 Georgia -...4125 Welcome All Rd, Atlanta 30349 This is not a remote position and will require a daily in-office presence with ... is Open the Public The Local Government Services Division seeks to fill multiple Help Desk Analyst 1 positions to support the Unclaimed Property Unit. This… more
- Mallinckrodt Pharmaceuticals (St. Louis, MO)
- Job Title IT Support Desk Analyst II Requisition JR000014147 IT Support Desk Analyst II (Open) Location Webster Groves (Pharma) - USA038 Additional ... Locations St. Louis, MO Job Description The IT Support Desk Analyst II is a liaison between...5+ years of experience in Information Systems, specializing in Help Desk or Desk -side Support… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...to escalate and resolve more complex problems. + Uses remote access tools to evaluate and troubleshoot issues for… more
- Robert Half Technology (San Antonio, TX)
- Description We are seeking a Help Desk Analyst in the...remote technical support to end users. As a Help Desk Analyst , you will be ... hardware and software related user issues. Responsibilities: * Provide onsite and/or remote technical support to end users, primarily through phone and occasionally… more
- Robert Half Technology (Alexandria, VA)
- Description We are in search of a skilled Help Desk Analyst II in the Higher Education sector, based in Alexandria, Virginia. In this role, you will become ... in providing customer support and troubleshooting is beneficial. * Familiarity with help desk software, databases and remote control is desired. * Strong… more
- Robert Half Technology (State College, PA)
- Description We are offering a contract position for a dedicated Help Desk Analyst I in State College, Pennsylvania. In this role, you will be providing ... is required. * Experience in customer service, particularly in troubleshooting and providing help desk support, will be advantageous. * The candidate should be… more
- CAI (Annapolis, MD)
- …**Employment type:** Full time **Worksite flexibility:** Onsite **Job Summary** We are seeking a Service Desk Analyst to perform help desk support while ... Description** **Job Profile Summary** We are seeking a Service Desk Analyst to perform help ...+ Experience assisting both onsite users as well as remote users + Experience planning, integrating and maintaining software… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of ... to ensure continuity of business operations. + Provide the client technical support via remote access, over the phone/Skype and email. + Provide end user training on… more
- Robert Half Technology (Lynn, MA)
- Description We are currently seeking a Tier III Help Desk Technician for an in-office position. The primary focus of this role is to deliver top-tier technical ... technical support and advanced troubleshooting services to end-users. Key Responsibilities: Help Desk Support: Offer technical guidance and assistance for… more
- Robert Half Technology (Garden City, NY)
- Description We are currently looking for a Help Desk Analyst I to join our team in Garden City, New York. This role primarily involves providing technical ... for clients in person, via telephone or from a remote location. This position offers a short-term contract employment...track record of providing high-quality customer service in a help desk environment. * Ability to handle… more
- General Dynamics Information Technology (Key West, FL)
- …Trust/Other Required:** None **Job Family:** Systems Analysis **Skills:** Hardware/Software Troubleshooting, Help Desk Services,IT Service Desk ,IT ... At GDIT, people are our differentiator. As a Systems Analyst you will help ensure today is...trouble ticketing system * Location: ON Site role. (NO REMOTE or WORK FROM HOME) * US Citizenship Required… more
