• NANA Regional Corporation (Sterling, VA)
    …against global crime and terrorism. Careers@savasolutions. comPRIMARY FUNCTIONPerform Information Technology support to locations across the globe. Provide desk ... server maintenance activities (e. g. backups, storage management). Provide system support activities as directed.ESSENTIAL DUTIES & RESPONSIBILITIESProvide desk more
    Lensa (01/22/18)
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  • Masterson Technology, LLC (Reston, VA)
    …infrastructure providing immediate support in a high visibility arena. Serve as a Sr. Help Desk Support Technician providing Tier I and Tier II IT ... Job DescriptionVaren Technologies is looking for a Sr. Help Desk Specialist providing client services...requests, maintenance, and troubleshooting for desktop and user account-related support incidents across three network enclaves, as well as… more
    Careerbliss (01/12/18)
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  • AT&T (Oakton, VA)
    …Tier 1 support for a telephone and trouble ticket oriented Service Desk which supports the customer's mission oriented IT infrastructure. The Lead Watch ... Lead Service Desk Officer - Network Operations Center Lead Watch Administrator position is in support of a Government Solutions customer in the Northern Virginia… more
    Careerbliss (01/12/18)
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  • General Dynamics (Herndon, VA)
    …School Diploma or GED.Qualifications 1-3 years of related customer service, call center or help desk experience.As a trusted systems integrator for more than 50 ... worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an… more
    Lensa (01/22/18)
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  • Close Up Foundation1 (Alexandria, VA)
    …that proper IT infrastructure and support is in place. Systems Administrator / Help Desk Support will provide support for both on-site and ... Security+, Network +, A+ knowledge; 1-2 yearsA cents ?? experience in Tier 1/2/3 Help Desk Support ; Solid understanding of virtualized and cloud… more
    Washington Post (01/09/18)
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  • Engility (North Bethesda, MD)
    …the Windows environment(s) in which they are performing.2 years of experience in providing help desk support of networks, web applications, software, and ... analysts and assists users in the resolution of IT issues and request fulfillment.Monitor all service requests and...learn, use, and understand the operation of the Customer Support Help Desk software and… more
    Lensa (01/22/18)
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  • OCTO (Rockville, MD)
    …(SLA) metrics and performance reportingExperience using industry best practices such as Help Desk Institute (HDI), ITIL/ITSM or other service delivery ... Responsibilities:Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for… more
    Lensa (01/22/18)
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  • Booz Allen (Mclean, VA)
    …expertise.Service Desk Manager to ServiceNow Transition ManagerKey Role:Provide transition support to client transformation from CA's Service Desk Manager to ... opportunities, coordinate with CIO product owners, leveraging CA's Service Desk Manager tasks and data to ensure they are...ensure they are fully aware of the transition, and help them work through any issues they have. Apply… more
    Lensa (01/22/18)
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  • Ntiva (Mclean, VA)
    …guidance) Ability to follow, review, and refine SOPsPreferred Experience 5 years help desk , systems administration, or systems engineering experience required ... Help coach, train, and provide guidance to Service Desk personnel Assist techs in managing their time based...Checking on assignment accuracy and reassignment Provide Tier III support as required Assist in managing ticket queues and… more
    Lensa (01/22/18)
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  • AT&T (Arlington, VA)
    Conduct operations in support of the Enterprise Service Desk and existing non-local Service Desks. Develop scripts, analyze tailored reports, review and ... 1 and Tier 2 analysis in response to Service Desk escalation. Monitor tickets to correlate events and incidents...at least 3 year of customer service experience in IT . Possesses and applies expertise on multiple complex work… more
    Careerbliss (01/12/18)
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  • NetImpact Strategies Inc (Falls Church, VA)
    We have an opportunity for a Tier 2 Service Desk Technician to join our talented IT Services team serving a federal client s service desk .Typical ... a laptop using the agency issued gold image.Provide customer support , resolve technical issues, log and escalate calls as...duties as assignedRequired SkillsAssociates degree or higher in Network, IT or related field4-6 years of Service Desk more
    Lensa (01/22/18)
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  • NetImpact Strategies Inc (Falls Church, VA)
    …resolved.Analyzes and evaluates inquiry/problem reports and makes recommendations to reduce help desk call rates.Attempts to resolve as many incidents ... Job DescriptionWe have an opportunity for a Service Desk Representative to join our talented IT...Services team to serve a federal client s desktop support helpdesk.Typical responsibilities include:Provides first contact for moderately complex… more
    Lensa (01/22/18)
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  • General Dynamics Information Technology (Washington, DC)
    …in Washington, DC. Candidate will serve as a member of level Tier I-III Service Desk support staff in providing friendly, expert support to a high ... education and experienceQualificationsQualifications:5+ years of directly related experience supporting help desk operationsApplicant selected must have the… more
    Lensa (01/22/18)
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  • Jacobs (Arlington, VA)
    …(JSF) program. Ideal candidates will have direct related experience supporting a technical Help Desk at both primary and secondary operational tiers (Tier 1 ... will be to answer inbound calls to the Service Desk , and create/work tickets. IT Service ...Checking on assignment accuracy and reassignment Provide Tier II support as required Help coach, train, and… more
    Lensa (01/22/18)
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  • SmithBucklin Corporation (Washington, DC)
    …percent employee-owned association management company, is looking for a Part-Time Help Desk Assistant to join our Corporate IT team in Washington, DC. ... needed support for local office computing network operations and procedures. The Part-Time Help Desk Assistant will work 19 hours per week within a team… more
    Washington Post (11/14/17)
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  • General Dynamics Information Technology (Arlington, VA)
    Job Description:Contract: Army G2 ARIESPosition: Sr Technician, Help Desk Service Desk Specialist (L1)Location: PentagonGENERAL SUMMARY:GDIT is seeking ... 4 years of related experienceQualifications3-5 years of directly related experience supporting help desk operationsAs a trusted systems integrator for more than… more
    Lensa (01/22/18)
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  • General Dynamics Information Technology (Arlington, VA)
    Job Description:Contract: Army G2 ARIESPosition: Lead Technician, Help Desk Service Desk Specialist (L2)Location: PentagonGENERAL SUMMARY:GDIT is seeking ... with 4 years of experienceQualifications5-8 years of directly related experience supporting help desk operationsAs a trusted systems integrator for more than… more
    Lensa (01/22/18)
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  • Jacobs (Arlington, VA)
    …programbased in Crystal City, VA. Ideal candidates will have direct related experiencesupporting Help Desk Tier 1 and Tier 2 operations, preferably supporting ... Combined with an extensive ITbackground, Information Solutions Group's enhanced IT services enable ourclients to analyze existing business processes, identify… more
    Lensa (01/22/18)
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  • Endsight (Napa, CA)
    …About YOU At Endsight, we are looking for Help Desk Technicians, Help Desk Engineers, and Technical Support Analysts for an extraordinary career in ... place to learn and grow. Make no mistake, an IT career with a Managed Service Provider is a...Create and assist in the maintenance of network documentation Help Desk Engineer: Open support more
    Glassdoor (01/20/18)
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  • General Dynamics Information Technology (Chantilly, VA)
    …or GED.Qualifications1-3 years of related customer service, call center or help desk experience.#ISDCJ#DPOST#ZRpostAs a trusted systems integrator for more ... the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal… more
    Lensa (01/22/18)
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