- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of ... the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to… more
- CACI International (Bethesda, MD)
- …is seeking a Help Desk Manager to join Our Luke Team! You will lead a distributed help desk team which provides application support services for a ... a lasting impact at CACI! **Duties include but are not limited to:** + Lead operations of help desk and services as focal point for customer concerns +… more
- TEKsystems (Washington, DC)
- …that Tier 1 has adequate staff to meet user needs under normal conditions. Skills: Service desk , Customer service, Help desk support, Help desk , ... and tracking all customer IT contacts to the Service Desk . The Tier 1 Lead is responsible...Service now, Remedy, Retention calls Top Skills Details: Service desk ,Customer service, Help desk support, Help… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Desktop Computers,Identifying Problems,IT Help ... - A+ - CompTIA **Experience:** 1 + years of related experience **Job Description:** Help Desk Technician II Transform technology into opportunity as a Help… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... and foster an environment for those with initiative to lead . Our colleagues bring their own unique personalities to...problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position...Resources Command liaisons while working on sensitive cases. + Lead customer and internal cross-team training sessions and conduct… more
- General Dynamics Information Technology (Beltsville, MD)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is… more
- General Dynamics Information Technology (Arlington, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Hardware Troubleshooting, Help Desk ... required. + Use ticketing system to: + Proactively check help desk queue for new emails and...extensively researching the issue again. + Notify the team lead of all VIP requests for support that require… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 30785 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- System One (Washington, DC)
- AV Operations & Help Desk Coordinator (Bilingual Spanish) **Employment Type:** Full Time **Date Posted:** 3/18/2024 **Location:** Washington, DC **Pay Range:** ... to the General Manager and supporting the AV Operations Lead , ensure that the overall functions of the audiovisual...functions of the audiovisual (AV) team office and service desk are running smoothly. Provide service support, communicating in… more
- General Dynamics Information Technology (Washington, DC)
- …career. At GDIT, people are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Program ... AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk ...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- BCMC (Arlington, VA)
- …able to manage multiple priorities in an efficient manner - Understanding of general help desk procedures, company processes, etc. - Ability to design and ... threats. We are seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director...performance feedback and corrective action to direct staff - Lead activities of SOSD staff to diagnose and resolve… more
- US Chamber of Commerce (Washington, DC)
- Front Desk Concierge Headquarters, 1615 H Street, NW, Washington, District Of Columbia, United States of America Req #503 Thursday, March 21, 2024 ABOUT US: If you ... delivering relevant learning opportunities. We will empower you to lead , develop deep expertise, and find new approaches to...guests at our historic Washington, DC, headquarters. The front desk concierge serves a critical, central role in close… more
- Red River (Arlington, VA)
- …2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory Board (CAB) within a ... and a minimum of 5 years of experience in help desk support and operation, as well...demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead /CAB Manager will have… more