- Dexian - DISYS (Chantilly, VA)
- …SKILLS:Six (6) + years' experience in supporting enterprise level PCs as an IT Desktop ( Desk -Side) or Help Desk Technician.Able to support systems on both ... VoIP and time division multiplex (TDM) deployment.Administering and maintaining the call manager (s). Tasks may include, but not be limited to, the following:… more
- CACI International (Mclean, VA)
- Help Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... of Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Manager to join Our Luke Team! You will lead a distributed help desk… more
- IT Concepts (Falls Church, VA)
- …for driven and innovative individuals to join our team. IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, ... + Education/certification: Associate's degree or equivalent experience. + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). + Minimum 6 years of… more
- EMCOR Group (Dulles, VA)
- …to, the below. ** Help Desk Requirements:** The Help Desk Administrator position reports to the Manager of Information Technology. This position will ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not...office. + First line of technical support for all Help Desk calls. + Track and enter… more
- SAIC (Washington, DC)
- …required to achieve ITIL 4 Strategic Leader (ITIL 4 SL) certification. 1. Active Help Desk Institute Support Center Manager (HDI-SCM) certification. 1. ... **Description** The service delivery manager is accountable and responsible leading a team...annually. Delivering customer service through an enterprise IT service desk ; contracted business service desks and on-site deskside services,… more
- Randstad US (Alexandria, VA)
- service desk manager . + alexandria , virginia + posted 10 days ago **job details** summary + $48 - $57 per hour + contract + bachelor degree + category computer ... + reference1050857 job details job summary: The IT Service Manager oversees service and business level agreements, manages the... oversees service and business level agreements, manages the Help Desk 's service operation management system, and… more
- Aimbridge Hospitality (Fairfax, VA)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/310086/front- desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter. Our ... opportunity to make a personal impact as a Program Manager . GDIT is your place to make meaningful contributions...AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk … more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location **Reston, VA** \# of openings **3** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for a Full-Time...1 and 2 incidents, providing reports to the Federal Manager within 15 minutes of identification, including timeframes and… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... community. We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....of direct experience in as an Enterprise Applications Project Manager in IT Infrastructure operations for a large Enterprise… more
- Deloitte (Rosslyn, VA)
- …in computer science, information systems, or other technology-related field + 6+ years of help desk or relevant IT experience + Active Secret Clearance (or ... our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission… more
- Westat (Rockville, MD)
- **26862BR** **Job Title:** Help Desk Team Lead **Location:** MD - Rockville **Job Description:** Westat is an employee-owned corporation providing research ... our employees. **Job Summary** You will oversee the Westat Help Desk 's daily operations, ensuring efficient incident...aware of the current trends and work with the Manager to raise awareness and buy-in. * Analyze and… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior ...STIGS as needed + Familiarity with System Center Configuration Manager (SCCM), Window Server Update Services (WSUS), SHAVLIK, and… more
- BCMC (Arlington, VA)
- …able to manage multiple priorities in an efficient manner - Understanding of general help desk procedures, company processes, etc. - Ability to design and ... emerging threats. We are seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director of Technical Services. The SOSD… more
- American Humane (Washington, DC)
- …detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team. This position will be ... both remotely and in-person in our DC office. The Help Desk Specialist reports directly to the...with remote telework based on organizational policy, need and manager discretion. + Standard working office environment; must be… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. +...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
- NANA Regional Corporation (Herndon, VA)
- …to growth opportunities and excellent retirement options. **Job Summary:** Akima is looking for a Help Desk Intern to work in Herndon, VA . The incumbent will ... provide first-tier help desk support for the enterprise and...and assist on additional projects as assigned by the manager . To join our team of outstanding professionals, apply… more
- Vectrus (Springfield, VA)
- …Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties...or HP Service Manager , for performing Service Desk related duties and responsibilities. + Demonstrated experience with… more
- Rubrik (Washington, DC)
- **Role Overview:** As the Manager of Deal Governance, you will be responsible for developing and implementing comprehensive non-standard deal governance processes, ... of experience in Information Technology, Sales Operations, Governance Role, or Deal Desk /operations. + BA/BS in finance, accounting, business, or equivalent years of… more
- MPR Associates (Alexandria, VA)
- …exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes incoming telephone, ... incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
