- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior ...as required by Tier I, Tier II, and Tier III technicians. Duties and Responsibilities: + Coordinate with supporting… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. +...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
- AECOM (Washington, DC)
- …in accordance with AECOM policy. Initial Responsibility: Our Team administers and provides help desk functions for the operation and sustainment of a database ... seeking an experienced and dedicated **Technology & Security Consultant III ** (ie, Team Member) to support a wide variety...driven projects. The skills we expect our Environmental Data Manager to bring include, but are not limited to:… more
- Amentum (Springfield, VA)
- …client access, access rights, and user account maintenance. + Support an enterprise-wide help desk solution that consists of both operational and developmental ... Coordinates efforts under the general supervision of the IT Manager ; performs additional tasks as deemed necessary by IT...; performs additional tasks as deemed necessary by IT Manager to meet customer requirements and deadlines. + Participates… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier- III support as required for advanced troubleshooting ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- Kennedy Krieger Institute (Baltimore, MD)
- …III , provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, ... efficiency, growth and control. This position, in collaboration with the Network Engineer III , takes the lead on monitoring and resolving issues as they arise within… more
- Jacobs (Warrenton, VA)
- … III voice and video services working in tandem with Network Engineering and Help Desk /Network Operations teams to maintain and resolve all service issues. + ... technical experience installing, administering and upgrading Cisco Unified Communications Manager (CallManager, IM & Presence services), Cisco Telepresence, Cisco… more
- SAIC (Quantico, VA)
- … III voice and video services working in tandem with Network Engineering and Help Desk /Network Operations teams to maintain and resolve all service issues. * ... * The successful candidate will be responsible for providing and managing Tier III level resolution and customer support to all VoIP issues across the enterprise.… more
- Serco (Washington, DC)
- **Position Description** If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As the Senior Test and Evaluation ... professional support services team is led by a Program Manager and Deputy Program Manager , each having...and their staff on a ACAT ID, IC, or III program and providing direct support integral to acquisition… more
- Serco (Washington, DC)
- …the resource implications of decisions. + Provide direct support to the government Acquisitions Manager and help ensure tasks are completed in an accurate and ... Requirements for various ACAT I, ACAT II, and ACAT III programs. + Work across PEO Staff and Program...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Leidos (Washington, DC)
- …provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military ... KVM's, and laptop imaging and issuance. + Provide Tier II/ III service support to customers in person and over...IT hardware troubleshooting skills. + Experience with Microsoft Service Manager ticketing system. + Current DoD IAT at Level… more
- Serco (Indian Head, MD)
- …this role,you will: + Report toand work closely withthe Program Manager . + Beon site at Government facilitybutwork collaboratively with otheremployeesat contractor ... and/or National Security related disciplines + PMP or DAWIA Level III PM certification + Prior service,militaryor civilian military within any USSOCOMcomponent… more
- Serco (Indian Head, MD)
- …functions. In this role,you will: + Report toand work closely withthe Program Manager . + Be on site at Government facility but work collaboratively with other ... and/or National Security related disciplines + PMP or DAWIA Level III PM certification + Prior service,militaryor civilian military within any USSOCOMcomponent… more
- Serco (Columbia, MD)
- …focus. + In lieu of a degree, Project Management Institute PMP certification, Contract Manager CPCM certification, or DAWIA Level III in any focus area, and ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more