- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- Oneida Technical Solutions (Rome, NY)
- …your skills and knowledge. A week in the life of a Help Desk Support Specialist , Tier I: + Use software systems engineering and applications skillsets to ... user problems and providing the ability to handle all Tier One issues. Job Requirements + Secret security clearance...+ Minimum of 1 year of experience as a Help Desk Specialist + High… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist...or later. + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification. + Customer ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist **...2007 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist ** to join our team in ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Leidos (Rockville, MD)
- …Support to the NRC's user community. All assistance is provided via phone, and the help desk specialist will troubleshoot access issues such as password ... an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1)....Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington ... plan and accomplish tasks. + Possess the ability to resolve all assigned Help Desk tickets according to established metric guidelines and target goals. + Be very… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of this overall project is ... files. **Essential Functions and Job Responsibilities** The Information Technology Specialist (s) shall also function a Computer Network Support Specialist… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Technical Skills:** 5 years of directly related experience supporting help desk Tier 1, … more
- General Dynamics Information Technology (Edwards AFB, CA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ** **,** you...Level:** Active Secret + **Required Experience:** 5 years supporting Help Desk Tier 1 operations.… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist **...Task Supervisor and COR. + Analyze, document, and monitor Tier 1 and 2 incidents, providing reports to the ... team, and community. We are currently seeking a talented and motivated **Senior Help Desk Support Specialist ** for a Full-Time position. **Job Overview:** We… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information...core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...+ Tier 2 in-depth technical support. + Tier 3 expert product and service support. + … more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician/ Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD -...Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional ... Tier I/II service center support + Provide help desk support to C5ISR personnel. Support...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
- BCMC (Arlington, VA)
- …tasks in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide...of a team leader to remotely located users * Tier I experience: General troubleshooting, triage, or performance of… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. * Support business approved standard desktop software as well as… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support. You will provide phone ... lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status… more
- Janus Henderson Investors (Denver, CO)
- …for all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues / problems ... + Escalation point and liaison between Global Service Desk and Tier 3 support teams +...channels + Help mentor, coach and educate Tier 1 Service Desk team members +… more
- CACI International (Bethesda, MD)
- Help Desk Specialist - TS/SCI w/...the problem to ensure a timely resolution + Provide second tier support to end users + Interact with network services, ... Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join Our Luke Team! You will provide support on a team that… more