- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... work, so join our team NOW!.We are currently seeking a talented and motivated ** Help Desk Specialist II ** for a Full-Time position. **Job Summary:** The… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of State in Washington, DC This position is full-time and on-site with standard office… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …technical assistance for our Department of State (DOS) contract in Washington DC The Help Desk Specialist will be responsible for providing basic entry-level ... **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK ) (DOS)...be able to assist and resolve Teir I & II problems. + Prefered knowledge in the installation, maintenance,… more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help ...seeking a customer service centered Service Desk Specialist to provide timely and professional Tier I- II… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job...active, in-scope Secret clearance + Must meet 8570 IAT II (Sec+) or higher + Minimum of two (2) ... Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal role in supporting the prestigious Naval… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...of relevant job experience. + DoD 8570.01-m- IAT Level II Certification must be obtained within 6 months of… more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... * CACI has an immediate opening for VIP Support Specialist (Tier II ), who will be responsible...4 years of relevant experience + Experience in a Help Desk /Service Desk environment +… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- Node.Digital (Arlington, VA)
- …operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... Tier 1 Technician/ Specialist Location: Arlington, VA Must have Top Secret...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root… more
- BCMC (Arlington, VA)
- …operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks in support of… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance...preferred + 5+ years of experience + IAM Level II following DoD 8570.01-M + Active TS/SCI clearance **Knowledge,… more
- Chenega Corporation (Springfield, VA)
- …system for all support calls received or route user support calls to appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... IPOC Specialist Springfield, VA Join our Talent Network Summary:...Respond to email or chat messages for customers seeking help . + Walk customers through problem-solving processes. + Run… more
- GCyber (Arlington, VA)
- …Cuba. As the Deskside Support Specialist , you will: + Provide IT Help Desk support to include providing accurate and timely customer feedback, monitor/update ... GCyber is hiring a Deskside Support Specialist to support the Office of the Military...Active DoD Top Secret/SCI clearance + DoD 8570 IAT II certification (eg, Security+, CND, CCNA-Security, CySA+, GICSP, GSEC,… more
- Government Accountability Office (Washington, DC)
- …service level agreements, and customer feedback mechanisms, and providing end users with help desk and floor support. Responsibilities As an IT Specialist ... probationary period may be required. Qualifications You may qualify at the BAND II level, if you fulfill the following qualification requirement: For all positions… more
- Government Accountability Office (Washington, DC)
- …service level agreements, and customer feedback mechanisms, and providing end users with help desk and floor support. Responsibilities As an IT Specialist ... probationary period may be required Qualifications You may qualify at the BAND II level, if you fulfill the following qualification requirement: For all positions… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer You: - ... helpdesk support and or networking + Current IAT Level II - Security + Customer service and/or support experience...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... Testing + Troubleshooting experience Responsibilities include: + Assist the team with taking help desk calls, emails, and support to team members as needed.… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more