- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of State in Washington, DC This position is full-time and on-site with standard office… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …technical assistance for our Department of State (DOS) contract in Washington DC The Help Desk Specialist will be responsible for providing basic entry-level ... **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK ) (DOS)...be able to assist and resolve Teir I & II problems. + Prefered knowledge in the installation, maintenance,… more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help ...seeking a customer service centered Service Desk Specialist to provide timely and professional Tier I- II… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job...active, in-scope Secret clearance + Must meet 8570 IAT II (Sec+) or higher + Minimum of two (2) ... Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal role in supporting the prestigious Naval… more
- System One (Washington, DC)
- …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity as a ... Help Desk Technician III with GDIT. A... Help Desk Technician III with GDIT. A career in enterprise...network, desktop, and/or systems hardware and software Provide Tier I/ II contact and incident resolution to customers with hardware,… more
- Criterion Systems (Springfield, VA)
- …Friendly Company therefore we encourage Veterans to apply. Responsibilities We are seeking aTier II Help Desk Specialistto assist a team providing 24/7 ... in the operational system. + Develop and enhance Tier II ASP O&M documentation and processes. Qualifications Required Experience,...a technical discipline + Experience working in a technical help desk environment + Experience working with… more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... * CACI has an immediate opening for VIP Support Specialist (Tier II ), who will be responsible...4 years of relevant experience + Experience in a Help Desk /Service Desk environment +… more
- M. C. Dean (Washington, DC)
- **Operations & Program Support Specialist 2 - DC Metro Area** ID **11472**...Diploma. + Minimum 4 years of experience with IT help desk or service desk ... Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11472) **Position Summary:** The Operations & Program Support Specialist 2 is responsible for providing day-to-day project support… more
- General Dynamics Information Technology (Falls Church, VA)
- …Participate in special projects as required. + Use ticketing system to: + Proactively check help desk queue for new emails and create and assign tickets for ... are our** **differentiator. We** **are seeking an IT Operations Specialist to provide timely and professional Tier II... Specialist to provide timely and professional Tier II support to users. To be successful in this… more
- Node.Digital (Arlington, VA)
- …operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... Tier 1 Technician/ Specialist Location: Arlington, VA Must have Top Secret...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root… more
- BCMC (Arlington, VA)
- …operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks in support of… more
- BCMC (Arlington, VA)
- …support of operations, production and test environments. Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis, ... The Technical Support Specialist role performs a wide variety of technical...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance...preferred + 5+ years of experience + IAM Level II following DoD 8570.01-M + Active TS/SCI clearance **Knowledge,… more
- Chenega Corporation (Springfield, VA)
- …system for all support calls received or route user support calls to appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... IPOC Specialist Springfield, VA Join our Talent Network Summary:...Respond to email or chat messages for customers seeking help . + Walk customers through problem-solving processes. + Run… more
- GCyber (Arlington, VA)
- …Cuba. As the Deskside Support Specialist , you will: + Provide IT Help Desk support to include providing accurate and timely customer feedback, monitor/update ... GCyber is hiring a Deskside Support Specialist to support the Office of the Military...Active DoD Top Secret/SCI clearance + DoD 8570 IAT II certification (eg, Security+, CND, CCNA-Security, CySA+, GICSP, GSEC,… more
- Government Accountability Office (Washington, DC)
- …service level agreements, and customer feedback mechanisms, and providing end users with help desk and floor support. Responsibilities As an IT Specialist ... probationary period may be required. Qualifications You may qualify at the BAND II level, if you fulfill the following qualification requirement: For all positions… more
- Government Accountability Office (Washington, DC)
- …service level agreements, and customer feedback mechanisms, and providing end users with help desk and floor support. Responsibilities As an IT Specialist ... probationary period may be required Qualifications You may qualify at the BAND II level, if you fulfill the following qualification requirement: For all positions… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer You: - ... helpdesk support and or networking + Current IAT Level II - Security + Customer service and/or support experience...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... in this role. + Assist the team with taking help desk calls, emails, and support to...team leads and other support groups. + Provide Tier I/ II Support for custom business applications (Diagnosis/Remediation, Access (password)… more