- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate . This ... Arlington, VA , and is a long-term contract. This service desk welcomes technically skilled candidates who...and experience working with a team in a VIP help desk environment. 4. Demonstrated ability to… more
- Dunhill Professional Search (Springfield, VA)
- …required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk .0-2 years of customer service or public ... the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve… more
- Dunhill Professional Search (Washington, DC)
- …user issues, and identify new features and enhancements and interacting with enterprise help desk staff as required to provide training, troubleshooting, and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- Automated Health Systems (Baltimore, MD)
- …House. We have openings for the following positions: Call Center Supervisors, Help Desk Technicians, Human Resources Staff, Administrative Assistant, Call Center ... that assist customers with MD Medicaid eligibility, enrollment, and related tasks. Help Desk Technician - responsible for providing administrative technical … more
- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior** for a Full-Time position.… more
- TEKsystems (Annapolis Junction, MD)
- …customer support at the enterprise level Skills: Help desk , Help desk support , Service desk , TS/SCI, Poly, DSS, Defense Intelligence ... self- help knowledge portals as well as remote service desk resolution support and...which consists of self- help knowledge portals, remote service desk resolution support and… more
- CACI International (Bethesda, MD)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location...experience in a help desk support role. + Experience with Service Desk ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for...overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests,… more
- TEKsystems (Halethorpe, MD)
- …2. Microsoft Word 3. Connection issues + Software installations + VPN support Skills: Help desk , Customer service , Technical support , Service ... itsm, healthcare support , Password reset, servicenow Top Skills Details: Help desk ,Customer service ,Technical support , Service desk… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- M. C. Dean (Washington, DC)
- …Minimum 4 years of experience with IT help desk or service desk support . + Strong organization and communication skills. + Experience with Federal ... compilation of lessons learned repository, generated out of AARs. + Support service interruption notification process (eg, outage, degradation, situational… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- NuAxis Innovations (Falls Church, VA)
- …computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall ... ** Help Desk Technician** Location **Falls Church,...issues and maintaining customer contacts according to a specified service level. The support required includes Active… more
- General Dynamics Information Technology (Arlington, VA)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA...And our work depends on a Help Desk Specialist joining our team to support … more
- Randstad US (Alexandria, VA)
- … Service Manager oversees service and business level agreements, manages the Help Desk 's service operation management system, and supervises the IT ... by ITS service operation standards and the Help Desk 's Key Performance Indicators (KPI's) and...and workable framework for managing and improving customer IT support in the organization; + Maintains and improves interdepartmental… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users… more
- Censeo Consulting Group (Washington, DC)
- …complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic Development ... + BA/BS from an accredited institution + Experience providing support in a help desk ...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
