- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior** for a Full-Time position.… more
- TEKsystems (Annapolis Junction, MD)
- …customer support at the enterprise level Skills: Help desk , Help desk support , Service desk , TS/SCI, Poly, DSS, Defense Intelligence ... self- help knowledge portals as well as remote service desk resolution support and...which consists of self- help knowledge portals, remote service desk resolution support and… more
- CACI International (Bethesda, MD)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location...experience in a help desk support role. + Experience with Service Desk ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for...overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests,… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- TEKsystems (Annapolis Junction, MD)
- …o The center is comprised of self- help knowledge portals as well as remote service desk resolution support and in-field customer engagement support ... Desk - which consists of self- help knowledge portals, remote service desk resolution support and in-field customer engagement support - for the… more
- M. C. Dean (Washington, DC)
- …Minimum 4 years of experience with IT help desk or service desk support . + Strong organization and communication skills. + Experience with Federal ... compilation of lessons learned repository, generated out of AARs. + Support service interruption notification process (eg, outage, degradation, situational… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL** ... **Job Family:** Help Desk **Skills:** Help Desk Support ,Remedy Help... support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- ManpowerGroup (Owings Mills, MD)
- Our client, a global financial enterprise company, is seeking a Help Desk Support Agent to join their team. As a Help Desk Support Agent, you ... should exhibit motivation to deliver high levels of customer service in helping others with technology, combined with patience,...their own laptop device to access Citrix **Job Title:** Help Desk Support II -… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- NuAxis Innovations (Falls Church, VA)
- …computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall ... ** Help Desk Technician** Location **Falls Church,...issues and maintaining customer contacts according to a specified service level. The support required includes Active… more
- General Dynamics Information Technology (Arlington, VA)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA...And our work depends on a Help Desk Specialist joining our team to support … more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users… more
- Censeo Consulting Group (Washington, DC)
- …complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic Development ... + BA/BS from an accredited institution + Experience providing support in a help desk ...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- CACI International (Bethesda, MD)
- …include but are not limited to:** + Serve as subject matter expert, possessing in-depth knowledge of Help Desk support + Support on Low and High - email, ... Help Desk Specialist - TS/SCI w/ Poly Job... Specialist to join Our Luke Team! You will provide support on a team that provides a full spectrum of… more
- EMCOR Group (Dulles, VA)
- … to all computer users employed by the Dulles branch office. + First line of technical support for all Help Desk calls. + Track and enter all Computer ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. **… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... SERVICE DESK PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk … more