- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior** for a Full-Time position.… more
- CACI International (Mclean, VA)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location...experience in a help desk support role. + Experience with Service Desk ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for...overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests,… more
- CACI International (Chantilly, VA)
- …Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in a ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support... Help Desk , Service Desk , or Call Center environment is… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- TEKsystems (Washington, DC)
- …adequate staff to meet user needs under normal conditions. Skills: Service desk , Customer service , Help desk support , Help desk , Windows, ... now, Remedy, Retention calls Top Skills Details: Service desk ,Customer service , Help desk support , Help desk ,Windows, Support… more
- M. C. Dean (Washington, DC)
- …Minimum 4 years of experience with IT help desk or service desk support . + Strong organization and communication skills. + Experience with Federal ... compilation of lessons learned repository, generated out of AARs. + Support service interruption notification process (eg, outage, degradation, situational… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL** ... **Job Family:** Help Desk **Skills:** Help Desk Support ,Remedy Help... support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- General Dynamics Information Technology (Newington, VA)
- …**Clearance Level Must Be Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Follow-Ups,Remote Support ,Standard Operating ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity...basis as applicable. + Develops, maintains, and updates the Service Desk SOPs. + Maintains all … more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- NuAxis Innovations (Falls Church, VA)
- …computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall ... ** Help Desk Technician** Location **Falls Church,...issues and maintaining customer contacts according to a specified service level. The support required includes Active… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Job Family:** Help Desk **Skills:** Hardware Troubleshooting, Help Desk Support ,Microsoft Windows,Technical Support ,Troubleshooting ... And our work depends on a Service Desk Specialist joining our team to support ... + **Required Technical Skills** : IT experience supporting Help / Service Desk +… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Censeo Consulting Group (Washington, DC)
- …complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic Development ... + BA/BS from an accredited institution + Experience providing support in a help desk ...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
- Chenega Corporation (Alexandria, VA)
- …can provide customer-centric support to network users regardless of domain. The Help Desk Technician delivers services, staff, and expertise to operate and ... desk functions that provide a ticketing system, operational support , and troubleshooting onsite or remotely as required by...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- CACI International (Arlington, VA)
- …exceed customer-defined Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and ... Help Desk Analyst Job Category: Information... Help Desk Analyst Job Category: Information Technology Time Type:...and solutions. **This position may require shift work in support of a 12x7 service level agreement,… more
- Vectrus (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer ... more years of experience working in an enterprise IT Service Desk or Help ...in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support and Analysis, and/or… more
- CACI International (Bethesda, MD)
- …include but are not limited to:** + Serve as subject matter expert, possessing in-depth knowledge of Help Desk support + Support on Low and High - email, ... Help Desk Specialist - TS/SCI w/ Poly Job... Specialist to join Our Luke Team! You will provide support on a team that provides a full spectrum of… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more