- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior** for a Full-Time position.… more
- CACI International (Mclean, VA)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location...experience in a help desk support role. + Experience with Service Desk ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for...overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests,… more
- CACI International (Chantilly, VA)
- …Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in a ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support... Help Desk , Service Desk , or Call Center environment is… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- Stillwater Human Capital (Herndon, VA)
- …2+ years - Level IV: 5+ years of experience in Help Desk support and/or networking . CompTIA Sec. Customer service and/or support experience working ... Chantilly, VA Stillwater is seeking a Service Desk Technician who will provide front-line support ...in a Help Desk , Service Desk , or Call Center environment is… more
- M. C. Dean (Washington, DC)
- …Minimum 4 years of experience with IT help desk or service desk support . + Strong organization and communication skills. + Experience with Federal ... compilation of lessons learned repository, generated out of AARs. + Support service interruption notification process (eg, outage, degradation, situational… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL** ... **Job Family:** Help Desk **Skills:** Help Desk Support ,Remedy Help... support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- General Dynamics Information Technology (Newington, VA)
- …**Clearance Level Must Be Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Follow-Ups,Remote Support ,Standard Operating ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity...basis as applicable. + Develops, maintains, and updates the Service Desk SOPs. + Maintains all … more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- NuAxis Innovations (Falls Church, VA)
- …computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall ... ** Help Desk Technician** Location **Falls Church,...issues and maintaining customer contacts according to a specified service level. The support required includes Active… more
- General Dynamics Information Technology (Arlington, VA)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA...And our work depends on a Help Desk Specialist joining our team to support … more
- Randstad US (Alexandria, VA)
- … Service Manager oversees service and business level agreements, manages the Help Desk 's service operation management system, and supervises the IT ... by ITS service operation standards and the Help Desk 's Key Performance Indicators (KPI's) and...and workable framework for managing and improving customer IT support in the organization; + Maintains and improves interdepartmental… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Censeo Consulting Group (Washington, DC)
- …complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic Development ... + BA/BS from an accredited institution + Experience providing support in a help desk ...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
- Chenega Corporation (Alexandria, VA)
- …can provide customer-centric support to network users regardless of domain. The Help Desk Technician delivers services, staff, and expertise to operate and ... desk functions that provide a ticketing system, operational support , and troubleshooting onsite or remotely as required by...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- Epsilon, Inc (Quantico, VA)
- …aforementioned conditions. + Must have 1 year of demonstrated help desk , desk side or similar technical support experience. + DOD 8570 IAT Level II ... ** Help Desk Technician I** **Who is...for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing.… more
- CACI International (Bethesda, MD)
- …include but are not limited to:** + Serve as subject matter expert, possessing in-depth knowledge of Help Desk support + Support on Low and High - email, ... Help Desk Specialist - TS/SCI w/ Poly Job... Specialist to join Our Luke Team! You will provide support on a team that provides a full spectrum of… more
- Vectrus (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer ... more years of experience working in an enterprise IT Service Desk or Help ...in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support and Analysis, and/or… more