- Oneida Technical Solutions (Rome, NY)
- …your skills and knowledge. A week in the life of a Help Desk Support Specialist, Tier I: + Use software systems engineering and applications skillsets to ... a minimum of 1 year of experience as a Help Desk Support Specialist for...user problems and providing the ability to handle all Tier One issues. Job Requirements + Secret security clearance… more
- ProSphere Tek (Forest Park, GA)
- …Systems, a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of this ... overall project is to provide centralized credentialing and privileging services and support to the United States Army Reserve (USAR) Command with initial entry… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our team in ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset… more
- Insight Global (Princeton, NJ)
- Job Description An employer is looking for a Tier III Help Desk Support Engineer. This person will be solely responsible for helping a team of 40 with ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years of desktop/ help desk support experience 5+ years of… more
- CACI International (Arlington, VA)
- …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with senior ... deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst...and solutions. **This position may require shift work in support of a 12x7 service level agreement, excluding federal… more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support -Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible for ... Tier I support for external US DoD,... Tier I support for external US DoD, Fed/State/Local Government agencies and...30 days of employment). Preferred Additional Skills: + Service Desk or customer phone support or prior… more
- SAIC (Las Vegas, NV)
- …with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...Tier 1 level support . + The candidate… more
- Randstad US (Clive, IA)
- …job details job summary: Help desk manager to oversee help desk operations and tier 1 support . This position will be responsible for managing ... mentor, and motivate a team of tier 1 engineers and help desk professionals Provide ongoing support and training Conduct employee performance reviews… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin Location: Pocatello, ID Clearance: DoD Top Secret Job Description: Black Bear Technology seeks a cleared Tier 1 ... Support Admin in Pocatello, ID, to provide front-facing Tier 1 support to end users for...Required Skills: + 1-4 years of experience with Call Center/ Help Desk Management + Strong interpersonal skills… more
- ManTech (Herndon, VA)
- …Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist SME** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within ... a healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- NANA Regional Corporation (Herndon, VA)
- … Help Desk Intern to work in Herndon, VA . The incumbent will provide first- tier help desk support for the enterprise and assist on additional ... team of outstanding professionals, apply today! **Job Responsibilities:** + Provides Tier I support of COTS and custom applications. + Assists with ongoing… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- … Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . You will provide phone ... utilizing work aids to resolve tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and… more
- Osmose Utilities Services (Atlanta, GA)
- …seeking a Computer Support Specialist to provide Tier 1 help desk support for field and office based employees. Responsibilities + Diagnose and ... Qualifications + Previous related experience including working in corporate help desk support ; experience with Windows devices, laptops, peripheral… more
- COMSO, Inc (Fort Meade, MD)
- …+ Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support . + Work with a ... small team providing service availability monitoring and help desk support for internet-like...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via… more
- Kaizen Approach, Inc (Linthicum, MD)
- …+ Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources ... your contributions? We are currently looking to hire a Help Desk Specialist to support ...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- Mercy University (Dobbs Ferry, NY)
- …by Help Desk staff to Tier II Technical Support . + Recognize that...the problem to both Tier II Technical Support and the Help Desk ... Responsibilities: + Answer telephone calls to the Mercy IT Help Desk and work with customers to...and interpersonal communication skills. + Experience with utilizing a support ticketing system. + Experience learning new skills and… more
- Koniag Government Services (Silver Spring, MD)
- …performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays. + ... Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer… more
- TEKsystems (Washington, DC)
- …staff to meet user needs under normal conditions. Skills: Service desk , Customer service, Help desk support , Help desk , Windows, Support ... Tier 1 follows VIP and other special project support services. * Consult with the Service Desk...Service now, Remedy, Retention calls Top Skills Details: Service desk ,Customer service, Help desk support… more
- RESOURCE MANAGEMENT CONCEPTS, INC (Charleston, SC)
- …of the United States of America. RMC is hiring for a Tier 1 Help Desk Specialist to support our customer at NIWC LANT. The selected applicant will work ... Tier 1 Help Desk Specialist...Suite, Windows 7/10, printers and networks. Responsibilities: + Provide Help Desk support to end users on a variety… more