- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington,...and Windows tablets in an enterprise environment + VoIP desk phones + Familiarity with ServiceNow Ticketing System ... in the field - come join us today! The Help Desk Specialist serves as...center, or other support role providing problem resolution of systems and services + Must possess strong communication skills… more
- CACI International (Bethesda, MD)
- Help Desk Specialist -...O&M, technology investigations, customer advocacy, business process engineering, and system design. You will be a part of the ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...interactions and writing bugs/issues/concerns in JIRA or other ticketing system + Updating documentation in Confluence and web tool… more
- American Humane (Washington, DC)
- …to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team. This position will ... both remotely and in-person in our DC office. The Help Desk Specialist reports directly...MDM solution. + Responsible for opening, tracking, and closing Help Desk tickets via ticketing system… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- We are currently looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 ... status reports + Experience in creating Help Desk tickets in the designated ticket tracking system...process improvement + Experience in creating Help Desk tickets in the designated ticket tracking system… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category:... systems (Blackboard, websites, SharePoint) + Check for NIU system up/down + Issue system tokens (DIA ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...O&M, technology investigations, customer advocacy, business process engineering, and system design. Invent your future and make a lasting… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval... Systems as we seek a talented and cleared Help Desk Specialist to play a ... while bolstering cybersecurity defenses. This isn't just your ordinary desk job. You'll be at the forefront of innovation,...be part of something extraordinary. Join us at Trace Systems and take your career to new heights while… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...support for incoming queries and issues related to computer systems , software, and hardware. + Respond to email messages,… more
- M. C. Dean (Bethesda, MD)
- ** Help Desk System Specialist - Bethesda, MD** ID **11040** Location **Bethesda, MD** Apply Now ... or + Bachelor's Degree and 2 Years of Relevant Experience + RelevantExperience: + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …technical assistance for our Department of State (DOS) contract in Washington DC The Help Desk Specialist will be responsible for providing basic entry-level ... **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK ) (DOS)...support group. + Work in Two (2) Call Tracking systems : ServiceNow & GTM Next. + Serve as the… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist ** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- System One (Washington, DC)
- …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity as a ... Help Desk Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …and verify system security requirements definitions and analysis, and establish system security designs. You will help design, develop, implement and/or ... integrate IA and security systems , and system components including those for networking, computing, and enclave environments to include those with multiple… more
- Leidos (Rockville, MD)
- …Support to the NRC's user community. All assistance is provided via phone, and the help desk specialist will troubleshoot access issues such as password ... Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be...be accountable for logging all calls in the ticketing system and escalating issues to the next level when… more
- TEKsystems (Owings Mills, MD)
- Description: Our client is looking to hire a Helpdesk Technician. The Help Desk Specialist answers inbound calls and emails for technical assistance from ... Handle all incoming technical support problems using ServiceNow ticketing system and other systems as required. Follow...potential. General Information: 40% of calls are password resets. Desk supports internal and external users. The desk… more
- TEKsystems (Owings Mills, MD)
- …in overall call volumes. The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical ... Handle all incoming technical support problems using ServiceNow ticketing system and other systems as required. Follow...potential. General Information: 40% of calls are password resets. Desk supports internal and external users. The desk… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...process. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the ... customer incidents and requests via Service Now ticketing management system , updating troubleshooting and resolution efforts, and efficiently escalating tickets… more
- MAG (Hanover, MD)
- …+ Perform troubleshooting of server, network, desktop and software configurations + Performs Help Desk actions - support existing staff in troubleshooting ... **Position Summary** MAG Aerospace is seeking an experienced System Administrator/IT Specialist who will be responsible for day to day operational IT support… more
- CACI International (Washington, DC)
- …duties. + Identify training areas and provide training required to refine and improve Help Desk system knowledge. + Coordinate and plan training programs ... Senior Training Specialist Job Category: Information Technology Time Type: Full...keep documents updated. + Ensure communication is shared between system owners and Help Desk … more
- Export-Import Bank of the United States (Washington, DC)
- …the development and maintenance of Helpdesk ticketing, problem resolution, and asset tracking systems in support of help desk operations. Oversees the ... Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End-User Support, Asset Management, Experience in Network, … more