- EY (Washington, DC)
- …best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for ... mitigates cyber-risk, protecting EY and client data, and our information management systems . The opportunityEY wavespaces are at the forefront of EY's Digital… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...automation software via telephone, as appropriate. + Experience with Remedy/ Help Desk Management Systems . +… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington,...and Windows tablets in an enterprise environment + VoIP desk phones + Familiarity with ServiceNow Ticketing System ... in the field - come join us today! The Help Desk Specialist serves as...center, or other support role providing problem resolution of systems and services + Must possess strong communication skills… more
- CACI International (Bethesda, MD)
- Help Desk Specialist -...O&M, technology investigations, customer advocacy, business process engineering, and system design. You will be a part of the ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...interactions and writing bugs/issues/concerns in JIRA or other ticketing system + Updating documentation in Confluence and web tool… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category:... systems (Blackboard, websites, SharePoint) + Check for NIU system up/down + Issue system tokens (DIA ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...O&M, technology investigations, customer advocacy, business process engineering, and system design. Invent your future and make a lasting… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval... Systems as we seek a talented and cleared Help Desk Specialist to play a ... while bolstering cybersecurity defenses. This isn't just your ordinary desk job. You'll be at the forefront of innovation,...be part of something extraordinary. Join us at Trace Systems and take your career to new heights while… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist ** Location **Reston, VA** \# of openings **3** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist ** for...Record all calls and support requests in the Service Desk Ticketing system , ensuring accurate documentation of… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...support for incoming queries and issues related to computer systems , software, and hardware. + Respond to email messages,… more
- M. C. Dean (Bethesda, MD)
- ** Help Desk System Specialist - Bethesda, MD** ID **11040** Location **Bethesda, MD** Apply Now ... or + Bachelor's Degree and 2 Years of Relevant Experience + RelevantExperience: + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …technical assistance for our Department of State (DOS) contract in Washington DC The Help Desk Specialist will be responsible for providing basic entry-level ... **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK ) (DOS)...support group. + Work in Two (2) Call Tracking systems : ServiceNow & GTM Next. + Serve as the… more
- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist ...troubleshoot complex technical issues across a range of IT systems and applications, utilizing advanced diagnostic tools and methodologies.… more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard ... differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional...Use ticketing system to: + Proactively check help desk queue for new emails and… more
- System One (Washington, DC)
- …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity as a ... Help Desk Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront… more
- Criterion Systems (Springfield, VA)
- …therefore we encourage Veterans to apply. Responsibilities We are seeking aTier II Help Desk Specialistto assist a team providing 24/7 on-site operational ... Overview At Criterion Systems , we developed a different kind of business-a...a technical discipline + Experience working in a technical help desk environment + Experience working with… more
- NuAxis Innovations (Falls Church, VA)
- …support issues via phone, email, remote desktop and on site. **Essential Functions:** The Help Desk Specialist is responsible for resolving issues and ... identifying, and resolving problems; and escalating problems to appropriate systems engineers. Help desk technicians...Management (iOS and Android devices), and network connectivity. The Help Desk Specialist shall maintain… more
- Leidos (Rockville, MD)
- …Support to the NRC's user community. All assistance is provided via phone, and the help desk specialist will troubleshoot access issues such as password ... Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be...be accountable for logging all calls in the ticketing system and escalating issues to the next level when… more
- Vectrus (Springfield, VA)
- …with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government ... problems for the customer's IT business and mission-focus enterprise systems . + Key Responsibilities + Senior Service Desk...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Rocket Software (Washington, DC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...process. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Excellent organizational and communications skills + ... Clearance Required Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the ... customer incidents and requests via Service Now ticketing management system , updating troubleshooting and resolution efforts, and efficiently escalating tickets… more
