- Nelnet (Washington, DC)
- … Desk functionality to support a new Federal client's data management system. The HSES Help Desk Team Lead must understand multi-tiered help ... key personnel and team members to address reoccurring support issues. A Help Desk Team Lead interacts with internal and external customers daily… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ... and requests. The selected individual will: + Lead and supervise the Help Desk team , including testing, training, and evaluating team members +… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career in enterprise IT… more
- General Dynamics Information Technology (Washington, DC)
- …is safe and tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Troubleshooting ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... and foster an environment for those with initiative to lead . Our colleagues bring their own unique personalities to...problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you… more
- Aimbridge Hospitality (Hunt Valley, MD)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/323602/front- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary Guest Services Lead serves as a primary contact for questions...their stay. Primary responsibilities include: focused training of front desk Associates registering guests making and modifying reservations hotel… more
- CACI International (Bethesda, MD)
- … Manager to join Our Luke Team ! You will lead a distributed help desk team which provides application support services for a diverse CIO customer ... CACI! **Duties include but are not limited to:** + Lead operations of help desk ...customer stakeholders and DevOps support teams + Mentor your team and provide training. + Maintain and analyze metrics… more
- General Dynamics Information Technology (Beltsville, MD)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...highly motivated critical thinkers and innovators + Internal mobility team dedicated to helping you own your career +… more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help ...without extensively researching the issue again. + Notify the team lead of all VIP requests for… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 31006 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to… more
- System One (Washington, DC)
- AV Operations & Help Desk Coordinator (Bilingual Spanish) **Employment Type:** Full Time **Date Posted:** 5/7/2024 **Location:** Washington, DC **Pay Range:** ... to the General Manager and supporting the AV Operations Lead , ensure that the overall functions of the audiovisual...ensure that the overall functions of the audiovisual (AV) team office and service desk are running… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....smarter. Our work depends on Program Manager joining our team to HOW A PROGRAM MANAGER WILL MAKE AN… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...each shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications… more
- BCMC (Arlington, VA)
- …able to manage multiple priorities in an efficient manner - Understanding of general help desk procedures, company processes, etc. - Ability to design and ... accountable for the overall success of the SysOps Service Desk . Responsibilities Include: - Manage SOSD team ...performance feedback and corrective action to direct staff - Lead activities of SOSD staff to diagnose and resolve… more
- US Chamber of Commerce (Washington, DC)
- Front Desk Concierge Headquarters, 1615 H Street, NW, Washington, District Of Columbia, United States of America Req #503 Thursday, March 21, 2024 ABOUT US: If you ... our commitment to our employees. As part of our team , we will support your long-term career development while...delivering relevant learning opportunities. We will empower you to lead , develop deep expertise, and find new approaches to… more
- Red River (Arlington, VA)
- …2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory Board (CAB) within a ... and a minimum of 5 years of experience in help desk support and operation, as well...demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead /CAB Manager will have… more
- GCyber (Arlington, VA)
- …operation consoles, and circuits. + Develop and implement policies and procedures for the help desk team to ensure consistent service quality and operational ... GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and...efficiency. + Act as a primary liaison between the help desk team and senior… more