- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria,...onsite or remotely as required by Tier I, Tier II , and Tier III technicians. Duties and Responsibilities: + ... talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The...combination of education and experience + DoD 8570 IAT II (Security+ minimum) + TS/SCI clearance required + The… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria,...onsite or remotely as required by Tier I, Tier II , and Tier III technicians. Duties and Responsibilities: + ... individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior...10+ years of DoD experience + DoD 8570 IAT II certified + Security+ minimum + ITIL preferred +… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria,...onsite or remotely as required by Tier I, Tier II , and Tier III technicians. Duties and Responsibilities: + ... VA Join our Talent Network C-CITES-24-008 Summary: TheHelp Desk Technician possesses and applies a comprehensive...sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- Epsilon, Inc (Quantico, VA)
- ** Help Desk Technician I**...similar technical support experience. + DOD 8570 IAT Level II certification compliance is required at hire (Such as ... and audio visual/video teleconferencing. **An average day:** As a member of the Help Desk Technician team, you will create and troubleshoot tickets, provide… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician -...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+ ... Non-Exempt Location: Onsite Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the… more
- Koniag Government Services (Silver Spring, MD)
- …**Arlluk Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government ... to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday,… more
- Leidos (Washington, DC)
- …National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
- General Dynamics Information Technology (Washington, DC)
- …utilizing remote tools, and through email Desired but not required: + Microsoft Certified Help Desk Support Technician + Apple Certified Mac Technician ... Level Must Be Able to Obtain:** None **Job Family:** Help Desk **Skills:** Help ...to SEC. Currently, we are seeking an IT Support Technician . The selected candidate must have US Citizenship (without… more
- System One (Washington, DC)
- …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity ... as a Help Desk Technician III with GDIT. A career...network, desktop, and/or systems hardware and software Provide Tier I/ II contact and incident resolution to customers with hardware,… more
- CACI International (Chantilly, VA)
- …of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the primary point of ... Service Center Front Line Technician (Business) Job Category: Information Technology Time Type:...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- ABBTECH Professional Resources, Inc. (Wheaton, MD)
- …application support. **US Citizenship or Green Card Required.** **Essential Functions** + In Help Desk support, the IT Support Specialist acknowledges assigned ... energetic, enthusiastic self-starter to be an IT/Telecom Support Specialist II . Reporting directly to the IT/Telecom Support Supervisor, the...Help Desk tickets in a timely manner. This employee resolves… more
- Leidos (Washington, DC)
- …OS, version 10 + Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software + Basic network troubleshooting skills + ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- SAIC (Washington, DC)
- …Desired certifications CompTIA A+, Network+, MCP Windows 7, ITILv3. + Remedy Help Desk , LAN/WAN troubleshooting, thorough understanding of TCP/IP based ... SAIC has an immediate opening for a Senior PC Technician . The Senior PC Technician shall provide...of experience OR Bachelor's degree & 2+ years of Help /Service Desk experience (preferably in a DoD… more
- Node.Digital (Arlington, VA)
- …operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... Tier 1 Technician /Specialist Location: Arlington, VA Must have Top Secret...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root… more
- BCMC (Arlington, VA)
- …operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide variety of technical tasks in support of… more
- General Dynamics Information Technology (Washington, DC)
- …of requests + Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support + Maintains a ... Obtain:** None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support,Technical… more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... 4 years of relevant experience + Experience in a Help Desk /Service Desk environment +...Desk environment + Current DoD 8570 IAT Level II certification (required at performance start date): CCNA Security,… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …is required, but a minimum 3 years' experience working in Network Operations or Help Desk environment is required. + A baseline technical aptitude in the ... Operations Center that provides remote level I and level II technical support to users worldwide. Under the general...following: + Help Desk Windows experience. + IP Networking… more
- General Dynamics Information Technology (Falls Church, VA)
- …Participate in special projects as required. + Use ticketing system to: + Proactively check help desk queue for new emails and create and assign tickets for ... IT Operations Specialist to provide timely and professional Tier II support to users. To be successful in this...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more