• Tellenger (Annandale, VA)
    …Clearance and DHS Suitability. Position Responsibilities: Working alongside a dynamic operations team that includes Tier 1 Help Desk , Tier 3 ... Be a Tier 2 Engineer on one of the most high...across the US It's an exciting project that will help many people. You will work onsite at the project… more
    Neuvoo (09/06/19)
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  • Jobspring Partners (Atlanta, GA)
    …health industry here in Atlanta. They are looking for someone coming from a heavy help desk / tier 1 support background who can eventually transition ... Jira, Case, etc.) Experience working in a cloud environment Any certifications that could help you in this related field; CCNA certification is a plus What You Will… more
    Neuvoo (09/17/19)
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  • Metropolitan Washington Airports Authority (Washington, DC)
    …requests, assesses the problem and works with the user to troubleshoot the nature of Tier 1 problems. May use remote access software to remotely work on the ... when the user's problem is beyond the scope of Tier 1 assistance. Informs the user who...and conversations. PREFERRED QUALIFICATIONS Support Center Analyst Certification from Help Desk International or another recognized credentialing… more
    Metropolitan Washington Airports Authority (09/17/19)
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  • WWC (Wittenberg Weiner Consulting, LLC) (Brookings, OR)
    …for the Department of Defense (DoD) in the Pearl Harbor area. The Help Desk Analyst will provide Tier 1 support for the War Room. The Help Desk ... clearance process. Please visit the link for FAQs https //www.dss.mil/ma/tw/dvd/vroc/faqs/). 1 -3 years help desk or technical support experience such as… more
    Neuvoo (09/12/19)
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  • Cascade Eye & Skin Center, PC (Puyallup, WA)
    …efficient environment because we care about you and your health Basic Function/Responsibilities:* Handle Tier 1 help desk requests via remote support ... Cascade Eye and Skin Centers is looking for an experienced IT Help Desk Technician to provide frontline, internal support for our organization. As a member of… more
    Neuvoo (09/14/19)
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  • SYSCOM (USA) INC. (Walton, NY)
    …the highest levels of availability, performance and security. ResponsibilitiesProvide 1st-level ( Tier 1 ) IT Help Desk / Admin supportTest and maintain ... Inc. is currently looking for both Bilingual Japanese IT Sales & IT Help Desk Technician positions! 1 . Bilingual Japanese IT Sales Job DescriptionContact… more
    Neuvoo (09/06/19)
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  • Jobspring Partners (Tempe, AZ)
    …students, faculty, and staff with handling a mixture of tier 1 and tier 2 support tickets. This Help Desk Engineer should feel comfortable handling ... Local university in Phoenix is looking to hire a IT Help Desk Engineer to add to their IT department. This is a contract to hire position to start but the… more
    Neuvoo (09/17/19)
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  • vCom Solutions, Inc. (San Ramon, CA)
    Overview As a Tier 1 Technical Support Specialist for... 1 year of customer service or technical help desk background, preferably in a call ... months, you'll: Meet or exceed department standards for the Tier I Tech Support role Be fully comfortable in...helpful if you've got: Prior experience working at a help desk Telecom experience VoIP experience Ability… more
    Neuvoo (09/17/19)
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  • Net at Work Inc. (Totowa, NJ)
    Help Desk Level 1 ,...document application software, and mailing equipment.We offer only top tier manufactures that share the same attention to quality ... Imaging Solutions, Inc.Totowa, NJJob SummaryThe IT Support Specialist Level 1 position is key to creating an efficient internal...position is key to creating an efficient internal department. Help desk specialists are skilled in both… more
    Neuvoo (09/06/19)
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  • vCom Solutions, Inc. (San Ramon, CA)
    …meet deadlines Own all escalations that may involve vCom leadership Mentor and Train Tier 1 team members MNS support including leveraging the platform history ... to support troubleshooting and customer MACD requests with the help of vCom's Tier 3 team Configure...and managing telecom and/or carrier services 3+ years of help desk or technical support call center… more
    Neuvoo (09/17/19)
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  • Horizontal Integration (Naperville, IL)
    …our customers Completes necessary records to document support requests. Reports to Lead Service Desk Specialist.Provide Tier 1 phone and email support to ... SummaryDescriptionThe main function of a technical help desk is to provide technical...person, via telephone or from a remote location.Job ResponsibilitiesProvide Tier 1 and Tier 2… more
    Neuvoo (09/07/19)
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  • Yoh Services, LLC (New York, NY)
    …has Managed Service Provider MSP experience servicing multiple end clients in a combination of help desk & client facing roles. The position comes with a great ... deal of responsibility and your colleagues will depend on your input regularly. This is an opportunity to learn and add value for a dynamic small business, and represents a significant opportunity for growth and experience.Essential Functions Responsible for… more
    Neuvoo (09/08/19)
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  • Yoh Services, LLC (Pasadena, CA)
    1 and 2 problem identification, diagnosis and resolution of problems. Assist as needed with Tier 1 ( Help Desk ) and provide mentoring and leadership ... for Tier 1 staff. Configure and manage server and desktop Windows operating systems and install/load operating system software, troubleshoot, maintain integrity… more
    Neuvoo (09/07/19)
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  • Talenthub WorldWide, Inc. (San Francisco, CA)
    …document in detail the request and incident resolution and track hours worked in the help desk ticketing system and provide the customer with status updates. The ... Satisfaction ratings, 60-65% First Contact Resolution, and 65-75% Level 1 Resolution. When at Service Desk Level2:...queues and triaging tickets based on priority and service tier with greater than 95% accuracy.Assist Level 1 more
    Neuvoo (09/08/19)
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  • P9 Cloud Solutions (Syracuse, NY)
    …to business questions and issues to foster a productive environment and application knowledge, ie help desk Tier 2 & 3 phone support and application access ... performed. This role will deliver day to day business user support via help desk functionality, application configuration and user access request processing… more
    Neuvoo (09/17/19)
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  • Incendia Partners, Inc. (Raleigh, NC)
    …me (the publisher): Born and raised in Massachusetts. I have been a Recruiter for 1 employer for over 13 years. Only work with domestic candidates / clients in the ... from our office in Framingham, MATerm: Permanent / Full TimeCompensation: Top- Tier Commission Structure ($250,000.00 - $500,000.00 for elite performers) NOTE:… more
    Neuvoo (09/11/19)
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  • Hometown Lenders, Inc. (Mokena, IL)
    …as online apps, website support and lead capture, marketing, etc. we have an in house help desk and experienced in house underwriting staff with a average of 7 ... people continually grow, we take pride in providing top tier marketing tools to help you succeed....of the art marketing platform, post-closing marketing, underwriting scenario desk , extensive product suite, automatic updates to other parties… more
    Neuvoo (09/06/19)
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  • Yottaa (Waltham, MA)
    …Linux server related problems, assisting the shift manager with the day-to-day activities for the Tier 1 and Tier 2 NOC technicians. The individual will also ... using Nagios, Zabbix, Prometheus or similar event monitoring toolsExperience using Help Desk /Trouble-Ticket software, such as ServiceNow, HP ServiceDesk or… more
    Neuvoo (09/06/19)
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  • One Source Communications (Greenville, NC)
    …also acts as an internal escalation point for technical issues that are unresolved by Tier 1 or Tier 2 support personnel. Specific Responsibilities . Provide ... The Basic Summary The IT Support Engineer provides Tier 3 support for One Source Communications IT...accurate technical support to all customers via phone, email, desk side and remote . Facilitates proper provisioning and… more
    Neuvoo (09/06/19)
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  • TalentPro (Northridge, CA)
    …Contract Pay rate: $30-35/hr W2 Top 3 Skills: 2 + years of work station computer deployments, Tier 1 and Tier 2 support. Requirements: 2 to 4 years of ... of a team and provide off-hours support when required. Use a Help Desk tracking system to document issues and resolutions. Ensure compliance with established… more
    Top Echelon (09/11/19)
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