- Abbtech Professional Resources (Washington, DC)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...a Public Trust clearance * Past experience providing IT ( Tier II ) support in a Windows office… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier ... II Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- BCMC (Arlington, VA)
- …environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
- COMSO, Inc (Columbia, MD)
- …devices, mobile devices, etc + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... Systems Administrator II (TS/SCI w/ Polygraph) Columbia, MD (http://maps.google.com/maps?q=Columbia+MD+21046) Job...with patching and Nessus scans + CWIP: IAT Level II Certification, IA Baseline Certification in Linux, Unix, Windows,… more
- Stratus Solutions (Columbia, MD)
- …devices, mobile devices, etc. * Provide Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis, and resolution ... of problems * Provide support for the escalation and communication of status to agency management and internal customers * Provide support for the dispatch system and hardware problems and remains involved in the resolution process * Configure and manages UNIX… more
- Synergy ECP (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems . Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems . Provide… more
- Synergy ECP (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems . Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems . Provide… more
- Koniag Government Services (Silver Spring, MD)
- …to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - ... Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in Silver… more
- Node.Digital (Arlington, VA)
- …environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and… more
- Acclaim Technical Services (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... performance. Job Responsibilities: + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems… more
- Vectrus (Arlington, VA)
- …production and test environments. Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. + Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
- BCMC (Arlington, VA)
- …production and test environments. Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis, and resolution ... incident response (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II **...contribute to deliverables and performance metrics where applicable. The Tier II support is involved in resolving ... team NOW!.We are currently seeking a talented and motivated ** Help Desk Specialist II ** for... I, such as surges in high call volume, Tier II resource may be partially or… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- General Dynamics Information Technology (Arlington, VA)
- …with an AA/AS Degree. + **Required Technical Skills:** 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...support, and troubleshooting onsite or remotely as required by Tier I, Tier II , and ... talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help...combination of education and experience + DoD 8570 IAT II (Security+ minimum) + TS/SCI clearance required + The… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our...support and troubleshooting onsite or remotely as required by Tier I, Tier II , and ... individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help...10+ years of DoD experience + DoD 8570 IAT II certified + Security+ minimum + ITIL preferred +… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...support, and troubleshooting onsite or remotely as required by Tier I, Tier II , and ... sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help...combination of education and experience + DoD 8570 IAT II (Security+ minimum) + TS/SCI clearance required + The… more
- CACI International (Washington, DC)
- …of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding level of customer ... service by providing direct Tier II Customer Service Center support to...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
