- Insmed Incorporated (Bridgewater, NJ)
- …the following: Lead the IT Support Services Team including global help desk , end user hardware/software, on-boarding, off-boarding, IT orientation, AV ... regions. Foster a culture of collaboration, continuous improvement, and exceptional customer service.Provide leadership for the IT support team, including… more
- Shimadzu Scientific Instruments (Naperville, IL)
- …team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? WHAT CAN SHIMADZU OFFER YOU? Our Culture: A ... Employee Resource Groups (ERGs). ADDITIONAL COMPENSATION: For Service, Technical Support , Marketing & Sales Roles: Additional compensation is available through… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …and internal solutions, performance issues. Monitor production and non-production environments. Monitor help desk incident and problem tickets and ensure closure ... and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become...IT teams and is responsible for the ongoing production support of Commercial and R&D IT systems and applications.… more
- Novo Nordisk Inc. (Boulder, CO)
- …learn new applications and apply knowledge in troubleshooting situations Understanding of remote support and help desk ticketing systems Preferred experience ... culture of fun, ingenuity and innovation. And our competitive compensation package and support of a healthy work-life balance all add to a best-in-class employee… more
- Office of Administration (Washington, DC)
- …of the Concur self-service travel system. Provides assistance with managing the travel services help desk customer support phone line and e-mail ... developing and implementing the travel services help desk processes and procedures. Coordinates and tracks customer...or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information… more
- Leidos (Indianapolis, IN)
- …+ Ability to diagnose and resolve technical issues efficiently. + Two or more years of Help Desk Customer Support experience + Position requires the ... customer -oriented individual to join our team as a Help Desk Specialist. The ideal candidate will...candidate will be responsible for providing efficient and effective support to subscribers, as well as answering consumer questions,… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Framework Processes. Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( help desk ) Analyst to join our ... (no overnights). Requirements + Active Secret Clearance is required. + Previous DoD customer support / help desk experience is highly desired. + Experience… more
- TEKsystems (Olathe, KS)
- …Troubleshooting Software, Active Directory, Office 365, Support , Help desk , Technical support , Customer service, Helpdesk troubleshooting, Outlook, ... Description: Client is looking for a help desk support technician...with end users they will need to have great customer service and verbal communication. Managers are also looking… more
- TEKsystems (Beloit, WI)
- …skills as they will interact with end users on a regular basis. Skills: Help Desk Support , Customer Service, Troubleshooting, Active Directory, ... Description: We have an open position for a Help Desk Analyst located in Beloit,...responsible for updating technical documentation. This role requires strong customer service skills and the ability to interact with… more
- CACI International (Denver, CO)
- … support and/or system administration** + Proven experience as a help desk technician or other customer support role + Experience and knowledge of ... service and/or support experience working in a Help Desk , Service Desk , or...Certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst +… more
- TEKsystems (Halethorpe, MD)
- …Connection issues Work Schedule: M-F 10am-7pm and M-F 1pm-10pm Skills: Help desk , Customer service, Technical support , Service desk , Troubleshooting, ... end user calls in a single point of contact help desk environment, and providing assistance to...10, Phone support , communication and people skills, customer support , Active directory, organizational and interpersonal… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service,Technical Support ,Troubleshooting **Certifications:** CompTIA ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - Mid Shifts -...and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer… more
- TEKsystems (New York, NY)
- …submission to problem management process Skills: Service Desk , Help Desk , Helpdesk, Support , Troubleshooting, Customer service, Windows, Technical ... Help desk . Top Skills Details: Service Desk , Help Desk , Helpdesk, Support ,Troubleshooting, Customer service,Windows,Technical support… more
- TEKsystems (New York, NY)
- …submission to problem management process Skills: Service Desk , Help Desk , Helpdesk, Support , Troubleshooting, Customer service, Windows, Technical ... in NYC is looking for an outgoing Level 1 Help Desk support Analyst to... Desk Support Analyst will provide support and customer service to users (Doctors,… more
- Singer (Belcamp, MD)
- …and Abilities + High school diploma or GED + Minimum 1 year of Help Desk support experience or Customer Service experience with some technical skills + ... Overview The Service Desk Analyst I is an entry to a...Responsibilities + Monitor ticket queue, company website, network status, support pages + Serve as the first point of… more
- Baptist Memorial (Memphis, TN)
- …tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and ... education + Employee referral program Job Summary: Position: 2997 - Technician- Help Desk Associate Facility: BMHCC Corporate Office Department: HS… more
- General Dynamics Information Technology (Washington, DC)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...program support as a Tier 1.5 Service Desk Technician. + Delivering excellent customer service… more
- ManTech (Edwards AFB, CA)
- …that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Help Desk Support II at Edwards AFB, ... CA.** **Responsibilities include, but are not limited to:** The Help Desk Support I serve...their resolution in logs, follow up on and update customer status and information, and pass on any feedback… more
- General Dynamics Information Technology (Newington, VA)
- …Be Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Follow-Ups,Remote Support ,Standard Operating Procedure (SOP),Technical ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Bossier City, LA)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,IT Service Desk ... operate. Our work depends on a ** Help Desk Technician II** joining our team to support...detailed, specific work notes regarding the interaction with the customer + Providing case status updates to management and… more
