- Bering Straits Native Corporation (Aberdeen, MD)
- …Enter minimum KSAO's required to do the job.1+ year(s) experience in customer service or working within a Helpdesk environmentMust have general knowledge of ... Straits Native Corporation is currently seeking a qualified entry level Help Desk Specialist for a contract at Aberdeen Proving Grounds (APG), MD. Responsibilities… more
- Adams County Government (Brighton, CO)
- Technical Helpdesk Associate I-III-160780 Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4506486) Apply Technical Helpdesk Associate ... Questions What Success Looks Like In This Job Technical Helpdesk Associate I: This entry-level position (Tier...end-user productivity. The primary responsibility of the Technical Help Desk Associate I (Tier 1) is to… more
- Belcan (Cincinnati, OH)
- Helpdesk Technician Job Number: 348780 Category: -Corporate Description: A Helpdesk Technician job in Cincinnati, OH is currently available at Belcan. This is a ... Services Group (ITSG). This position will be about 70% helpdesk support and about 30% desktop support. Candidates must...in a manner that meets or exceeds agreed upon Service Level Agreements (SLAs) within operations. In addition, will… more
- Bozeman Health (Bozeman, MT)
- …functionality. + Writes and updates IT documentation and articles. + Utilizes helpdesk service management platform to create and maintain asset catalogs, ... Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems...for new hires. Maintains parts inventory and logs all service /repair activity. This position will answer phones and e-mails… more
- Envista Holdings Corporation (Madison, WI)
- …SAP, Oracle, etc. **Essential Duties and Responsibilities** + Demonstrates Customer Service & Troubleshooting skills with composure and professionalism in-person, on ... system. + Documents issues and requests into the help desk ticketing system then either resolves or escalates to...or in-person communication with written documentation. + First level helpdesk support + Use discretion to prioritize and complete… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 31034 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Robert Half Technology (Miami, FL)
- …information Backup and recovery 4: Perform ticket documentation using the Platform of Service Now Follow-Up and closure for all User- HelpDesk interactions. 5: ... Description The HelpDesk Technician will be assigned to provide Services to Help Desk at Banco Santander International with skills and activities that include… more
- L3Harris (Dulles, VA)
- …services. Individual will be on-site full time. As an essential member of the Service Desk team, individual will engage customers with a professional manner ... Job Title: Sr Assoc, Tier 1 HelpDesk Support-Engineering Services Job Code: 8942 Job Location...within 30 days of employment). Preferred Additional Skills: + Service Desk or customer phone support or… more
- Public Consulting Group (Augusta, ME)
- **Overview** **Pharmacy Help Desk Associate - MaineCare in Augusta, ME** Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC ... dealing with all aspects of claims processing and customer service such as evaluating claims, pricing, and requests for...and responsibilities as may be assigned by the Pharmacy Helpdesk staff. + Complies with the requirements of State… more
- ChenMed (Miami Gardens, FL)
- …providers. We're rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support ... as well as, other forms of support documentation. The ** Associate IT Service Desk Technician**...all users with questions, complications, and/or problems. + Monitors helpdesk for tickets assigned to the queue and processes… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... Job Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT) title are strongly encouraged to...New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails… more
- GWS Tool Group (Vista, CA)
- IT Help Desk Technician Vista, CA Job Type Full-time Description Job Title:IT Help Desk Technician Location:Vista, CA / Tavares, FL / Surprise, AZ / South ... IT Classification:Exempt Job Summary:We are seeking an IT Help Desk Technician to provide technical guidance and support for...of experience as an IT support specialist. + An Associate 's degree in computer science or related field. +… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- University of Michigan (Ann Arbor, MI)
- …Detail** **Job Opening ID** 248433 **Working Title** Service Center Consultant Associate **Job Title** Customer Help Desk Tech Assoc **Work Location** Ann ... Service Center Consultant Associate Apply Now...to join the Information and Technology Services unit. This more-than- helpdesk role serves as an initial point of IT… more
- JPMorgan Chase (Tampa, FL)
- …passionate about resolving escalations, you have found the right team! As a Client Service Associate - Escalation Manager (Tier 3) in Payments, you will serve ... internal and external, with a focus on resolving escalated product and service -related concerns for JPMorgan Access. You will support of digital channels, embedded… more
- GRAIL (Menlo Park, CA)
- …more information, please visit www.grail.com . GRAIL is seeking a Staff People Operations Associate who will be an integral part of the People Services team, leading ... Services programs, and identifying opportunities to streamline processes and optimize service delivery. This person will also provide advanced support for People… more
- Leonardo DRS, Inc. (San Diego, CA)
- …status reports and operating status reports for management and team members + Provide service desk and technical support to users + Perform routine problem ... testing processes + Assist with placing and escalating vendor service calls as a result of data communications outages...**Job Responsibilities Part II** + Maintain timely and accurate helpdesk records using the ticket management system + Ongoing… more
- CUNY (Brooklyn, NY)
- …The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation of Access Management ... staff. They are expected to cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and empathy. Reporting… more
- STERIS (Plymouth, MN)
- …Degree required or 6+ years of experience + Minimum of 3-5 years experience with IT Helpdesk / Service Desk . + 1-2 years of experience with Server (backups , ... defense. Remediates missing system patches and updates. * Responds and logs Service Desk tickets, providing phone and hands-on support to STERIS employees. *… more
