- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will primarily work within a secure DoD IT environment. The… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... of Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will: + Direct and oversee the Tier 2… more
- The Health Management Academy (Arlington, VA)
- …could be the right place for you! Position Summary: Reporting to the IT Manager , the Helpdesk Technician works to provide support and maintenance for IT-related ... issues in order to execute the company's technical initiatives. The Helpdesk Technician will troubleshoot end-user technology issues,perform root cause analysis, and… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for...Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of… more
- General Dynamics Information Technology (Rosslyn, VA)
- …development, test and UAT environments and the production environments. + Manages the Helpdesk Manager , whose team is responsible for managing the day-to-day ... **US Citizenship Required:** Yes **Job Description:** The Production Support Manager will deliver the support for the management and...tasks of the helpdesk . + Mentors team members in terms of skills,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …development, test, UAT, and production environments, including deployments. * Supervises the Helpdesk Manager , overseeing day-to-day helpdesk operations. * ... improvement. **Your future duties and responsibilities:** * Reports to the DevOps Manager and oversees data center operations and production availability. * Manages… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...development. + Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... configure, troubleshoot, and support applications configured with a server-side License Manager or Relational Database Management System (RDBMS). + Ensure no system… more
- The Brattle Group (Washington, DC)
- …coordinate regularly with Director of IT Infrastructure and Operations, as well as the Manager of Helpdesk + Collaborate daily with team members on support ... monitors, laptop, etc.) including hardware replacement + Monitor and respond to helpdesk tickets + Support the employee onboarding processes including training end… more
- Parsons Corporation (Centreville, VA)
- …**Job Description:** Parsons is looking for an amazingly talented **Network Engineering** **Operations Manager ** to join our team! In this role you will get to ... You'll Be Doing:** + Work closely with the program manager and lead network engineer to ensure smooth operations...of the network engineering team, to include a 24/7 helpdesk . + Supervise and continually enhance operations of the… more
- General Dynamics Information Technology (Washington, DC)
- …Guides - (PDGs)" under their cognizance, which functions as an "operations manual". Assist Helpdesk Lead with IT helpdesk inquiries. Respond to and track ... and office setups, voicemail PIN resets, and software resolutions. Assist IT Helpdesk lead in maintaining master mobile device database and tracking Mobile User… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** Project Manager (HHSIT-2023-18464-W): The FDA Office of Information Management (OIM) provides centralized information technology management, services, ... and Systems Administration Team (SAT) functions. Bowhead seeks a dedicated Project Manager overseeing all contract activities, staff, and operations for a 6 region… more
- Red River (Arlington, VA)
- **Job Summary:** The Infrastructure Operations Manager is responsible for the management and operation of cryptographic facilities, ensuring the maintenance of ... effectively supervise tech control employees and maintain Tier 2 Tech Control Helpdesk functions. The ideal candidate will possess a strong background in Information… more
- Node.Digital (Arlington, VA)
- Technical Engagement Network (TEN) Lab Manager Location: Arlington, VA Must have an Active Secret Security Clearance Node is supporting a US Government customer to ... Node is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support...issues. - Monitor and respond to users on IT helpdesk channels and phone lines. - Assist in the… more
- GCyber (Arlington, VA)
- GCyber is hiring an experienced Infrastructure Operations Manager to oversee the operational management and maintenance of the cryptographic facilities of our ... managing a team of tech control professionals. As an Infrastructure Operations Manager , you will: + Ensure the continuous operational integrity of Tech Control… more
- ARSIEM (Arlington, VA)
- …work with. ARSIEM is looking for a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations, supporting analysts ... issues. + Monitor and respond to users on IT helpdesk channels and phone lines. + Assist in the...+ 2+ years of directly relevant experience in IT Helpdesk support. + 2+ years of MacOS and iOS… more
- CACI International (Bethesda, MD)
- Help Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... * * * CACI is seeking a Help Desk Manager to join Our Luke Team! You will lead...MD locations based on the need of consolidating the helpdesk effort. Are you interested? Invent your future and… more
- Three Saints Bay (Washington, DC)
- **Project Manager (3681)** Location **Washington, DC** Job Code **3681** \# of Openings **1** Apply Now ... LLC and a Federal Government industry leader, is a seeking a Project Manager to support our customer in Washington, DC. **Responsibilities:** Is responsible for… more
- Node.Digital (Arlington, VA)
- Lab Manager / System Administrator Location: Arlington, VA Must...issues - Monitor and respond to users on IT helpdesk channels and phone lines - Assist in the ... assist with the restoration of services. Node is seeking a Lab Manager to support this critical customer mission. Responsibilities: - Applying advanced analytical… more
- UIC Government Services and the Bowhead Family of Companies (Springfield, VA)
- **Overview** PROJECT MANAGER (FDA): Bowhead seeks a Project Manager to support the HHS - FDA Consolidated IT Helpdesk Service contract located in ... Springfield, VA. This effort will support services providing the full range of technical support, project management, and Tier 1/Call Center and Tier 2/Desk Side management services necessary to manage and maintain a multi-tiered IT Help Desk for the FDA. The… more