- State of Georgia (Haralson, GA)
- …An Associate's degree in computer science or work-related field. . Proficient in helpdesk or service ticketing systems. . Professional certification in related ... Helpdesk Support Specialist Georgia - Haralson - Waco...Job Sign Up for Job Alerts Job Summary The Helpdesk Support Specialist is responsible for performing technical support… more
- Bozeman Health (Bozeman, MT)
- …functionality. + Writes and updates IT documentation and articles. + Utilizes helpdesk service management platform to create and maintain asset catalogs, ... Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems...for new hires. Maintains parts inventory and logs all service /repair activity. This position will answer phones and e-mails… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …key performance indicators(KPIs) for data tracking and CRM dashboard development for Helpdesk service clients. Ensure data quality standards are met and ... Position Summary Monitor and intake requests for Steinhardt Technology Services (STS) Helpdesk queue, a high-volume inbound call center. Designate STS resources to… more
- SAIC (Fort Huachuca, AZ)
- …school diploma and one (1) year or more of related experience + Experience in a customer service or helpdesk role + Must be able to accommodate any of the three ... **Description** SAIC is seeking a **Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support...Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk** to troubleshoot and remedy any Tier 1… more
- Xerox (Santa Ana, CA)
- …**Overview:** MRC, A Xerox Company, is seeking a full-time, dedicated, customer service -oriented Helpdesk / On-Site Administrator (OSA) to support our customers ... using the tools and processes to ensure timely supply (toner) delivery, accurate service response and other support provisions. The Helpdesk / On-Site… more
- CACI International (Norco, CA)
- Helpdesk Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... experience as a Help Desk Technician or other customer service role. + Windows or Linux Operating System certificate....This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits… more
- Elevance Health (Harrisburg, PA)
- …diploma or GED; a minimum of 3 years of claims processing, customer service , or para-technical helpdesk support experience; or any combination of education ... payment as part of consideration for employment. **SCA EDI Helpdesk Tech-Sen (US)** + Job Family: SCA > SCA...+ IN, INDIANAPOLIS + PA, HARRISBURG **Description** **SCA EDI Helpdesk Tech-Sen** **Locations:** Preferred location of employment is near… more
- Chenega Corporation (Springfield, VA)
- …TS/SCI Location: Springfield, VA FLSA Status: Exempt, Full Time, Regular Summary: Helpdesk Specialist provide superior customer service in support of customer ... Senior Helpdesk Specialist- VA Springfield, VA Join our Talent...request when contacting the Single-Point-of-Contact IT Service Desk This position is contingent upon contract award… more
- Baltimore City Community College (Baltimore, MD)
- …to maintain current knowledge of administrative software. Enter solutions for all service tickets into the helpdesk software application for inclusion in ... well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk...Respond to clients' telephone calls and email requests for service in a timely manner, researching issues and resolving… more
- Baltimore City Community College (Baltimore, MD)
- …when appropriate and follow-up in a timely manner. + Enter solutions for all service tickets into the helpdesk software application for inclusion in the ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit...customer services skills + Respond to clients requests for service in a timely manner, research issues and resolve… more
- General Dynamics Information Technology (Fairfax, VA)
- …Full 5C (T3) **Job Family:** SCA **Skills:** Bilingual,Communication,Customer Service ,Interpersonal Communication,Professional Etiquette **Experience:** 1 + years of ... diploma or GEDrequired **EXPERIENCE:** + Minimum 1 year of customer service experience required + Experience supporting Web-based applications strongly preferred +… more
- Randstad US (Waunakee, WI)
- …of experience + Education: Bachelors skills: + Technical Support + Windows + Linux + Helpdesk + Field Service + Engineering + Electrical + Field Service ... with latest technical information + Help staff the VMS helpdesk for urgent troubleshooting assistance during your turn in...discipline or 5+ years of experience as a field service technician + Experience working in the dairy industry… more
- Meijer (Grand Rapids, MI)
- …workshops. + Participates in team projects that enhance the quality or efficiency of Helpdesk service . + Assists in special product-related issues as needed. + ... quality support to IT users, employing a high degree of customer service , technical expertise, and timeliness. Provides first-level assistance for defined problems;… more
- Insight Global (Fort Mill, SC)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2+ years in Desktop/ Helpdesk / Service Desk Support Role Knowledge of Ticketing ... Provdes as 2nd level (Tier II) support to other helpdesk technicians Relies on expdrience and judgement to plan...identify and solve customer problems and to improve the service delievered by the CMIS department as a whole… more
- TEKsystems (Burlington, KS)
- …hardware identification, the ability to load software and images to enduser devices. Skills: helpdesk , service desk Top Skills Details: helpdesk , service ... and pulling up to 70 pounds.) Windows 10 support skills preferred Prior customer service experience including face to face and via phone, preferred Must have a good… more
- Spectrum (Charlotte, NC)
- …be responsible for the training and development of newly hired employees, payroll helpdesk customer service and the documentation and maintenance of department ... Providing direct supervision to team members trained in customer service + Monitoring and reviewing Payroll Helpdesk ...customer service + Monitoring and reviewing Payroll Helpdesk Calls + Providing first level performance feedback to… more
- The Strong (Rochester, NY)
- …events, and facility rentals. As the primary point of contact for the IT Helpdesk , the IT service technician is responsible for installing, configuring, and ... and hardware for end users while using excellent customer service and problem-solving techniques to identify, troubleshoot, and resolve...being the first point of contact for the IT Helpdesk + Maintain records/logs of repairs and fixes and… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Control Facility Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations are staffed ... Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in… more
- Optiv (Columbia, MD)
- …and rapid resolution to end users at Optiv for IT issues and update requests via helpdesk . The Sr. Service Desk Analyst will be required to address issues that ... + Analyze and forward support issues that cannot be addressed by the HelpDesk to appropriate IT personnel. + Install, configure, and test laptops/desktops, mobile… more
- Kean University (Union, NJ)
- …lead the IT support team in delivering world-class technical assistance and customer service to the university community. The Helpdesk Manager will be ... documents you may wish to submit.** **Office of Computer and Information Services** Helpdesk Manager Reporting to the Director of Technical Support Services, the … more