- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II Department: Information Technology Services Office: 444 Harrison Avenue Location: Boston, MA Position Type: Administrative ... on a variety of technical issues, working with the Helpdesk team and be the second tier of support...and be the second tier of support on any helpdesk request or problem. This position will report to… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for ... in a timely manner. + Enter solutions for all service tickets into the helpdesk software application...on ways to increase efficiency, reduce cost, and improve services . + Review and recommend revisions to IT policy… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** **IT Helpdesk Specialist (HHSIT-2023-19388):** Bowhead seeks an IT Helpdesk Specialist to provide support via the IT Help Desk to FDA ... the full range of technical support, project management, and call center management services necessary to manage and maintain a multi-tier IT helpdesk call… more
- Chenega Corporation (Springfield, VA)
- …Clearance: TS/SCI Location: Springfield, VA FLSA Status: Exempt, Full Time, Regular Summary: Helpdesk Specialist provide superior customer service in support ... Senior Helpdesk Specialist - VA Springfield, VA Join...of customer request when contacting the Single-Point-of-Contact IT Service Desk This position is contingent upon contract award… more
- Chenega Corporation (St. Louis, MO)
- …cutting-edge technology and take your career to the next level! The **Junior Helpdesk Specialist ** provides superior customer service in support of ... **Req ID:** 31035 **Summary** **Junior Helpdesk Specialist ** **St. Louis, MO** Chenega...customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist… more
- Zantech (Charleston, SC)
- …and exciting work environment. Come join our team! Zantech is looking for a HR Helpdesk Specialist to directly support those on the front lines and overseas with ... has a working knowledge of the unique issues related to tiered shared services models. The candidate will be responsible for having knowledge in and providing… more
- Insight Global (Washington, DC)
- Job Description Our federal client is seeking a Lead Helpdesk Specialist to join their team in Washington, DC. In this role, you will provide top-notch phone, ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- State of Georgia (Haralson, GA)
- …Job Sign Up for Job Alerts Job Summary The Helpdesk Support Specialist is responsible for performing technical support services associated with assisting ... Helpdesk Support Specialist Georgia - Haralson...in computer science or work-related field. . Proficient in helpdesk or service ticketing systems. . Professional… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS ... and CompTIA A+ & Network Certification required.* Minimum 4+ years' customer service experience, including phone support in a fast-paced environment. Strong verbal… more
- CACI International (Rome, NY)
- Helpdesk Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... Responsible for collection of incident information through customer conversation, and self- service support tools. + Tracks incidents and requests from identification… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist ... Services Specialist willprovide technical support services in accordance with the AITP service ... Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft....systems as the environment changes. + Provide Technical Support Services in accordance with the AITP Primary Service… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, ... VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... to maintain current knowledge of administrative software. Enter solutions for all service tickets into the helpdesk software application for inclusion in… more
- Cayuse Holdings (Pendleton, OR)
- …allow government clients to engage quickly and confidently with CFS. Core service areas for CFS include Environmental Services Investigation and Remediation, ... Support Services Bases, Ranges, Airfields, and Logistics/Warehouse Management. The Service Desk Support Technician acts in a customer service capacity… more
- TEKsystems (Cedar Rapids, IA)
- …and provide additional solution in the form of up-selling products and services . *Troubleshoot voice, data, video and connection issues for customers. *Identify, ... with voice, data, video and connection issues. *Answer customer service related questions *Track and record each phone call...and Asia. As an industry leader in Full-Stack Technology Services , Talent Services , and real-world application, we… more
- Motion Recruitment Partners (Hatboro, PA)
- …Contract $30/hr - $34/hr We have an excellent career opportunity for a Helpdesk Support Specialist . In this position you will provide critical software ... and hardware support services to company employees and contractors to ensure maximum...Diagnose, troubleshoot and attempt to resolve issues within identified service level agreements. + Perform system monitoring to ensure… more
- Chenega Corporation (VA)
- **Req ID:** 31075 **Summary** ** Helpdesk Specialist ** **Remote** Are you ready to enhance your skills and build your career in a rapidly evolving business ... operations. Mission success and customer satisfaction are our highest priorities. The ** Helpdesk Specialist ** will provide technical assistance and support for… more
- USIC (Indianapolis, IN)
- …remote or hybrid options are available. Pay: $19 an hour Summary The IT Helpdesk Specialist is responsible for ensuring USIC employees are provided timely ... underground utility damage prevention. USIC also provides a full suite of utility services throughout the United States and Canada. Our mission: to deliver quality,… more
- General Dynamics Information Technology (Fairfax, VA)
- …Full 5C (T3) **Job Family:** SCA **Skills:** Bilingual,Communication,Customer Service ,Interpersonal Communication,Professional Etiquette **Experience:** 1 + years of ... diploma or GEDrequired **EXPERIENCE:** + Minimum 1 year of customer service experience required + Experience supporting Web-based applications strongly preferred +… more
- Commander, Navy Installations (Keyport, WA)
- …Commander, Navy Region Northwest (CNRNW) area. Responsibilities MAJOR DUTIES **Customer Service **Tier 1 Phone Support **Work order assignment and management ... asset inventory administration **Managing IT procurement requests **Maintain office services by organizing office operations and procedures, controlling correspondence,… more