- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service ... technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL knowledge and experience; +… more
- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role supporting one of our clients in the financial industry. This person will be supporting traders, analysts ... executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician will be supporting traders, analysts and high level executives. These ... individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's busy season begins… more
- Jacobs (Fort Meade, MD)
- …equipment, software, and technologies for replacement * Monitors and distributes helpdesk calls and assists with report programming * Possesses expert-level ... * Minimum five years of experience as an IT Specialist * Minimum of Bachelor's Degree in Information Systems,...related discipline * Minimum DOD 8140/DOD 8570 IAT Level II Certification * Strong attention to detail and organizational… more