- Globe Life Inc. (Mckinney, TX)
- …administration (new implementations, system configuration/security etc.) Function as technical subject matter expert (SME) for administration ... Develop reports and dashboards. Resolve user issues by working on Helpdesk tickets. Share on-call responsibilities for supported applications. Communicate technical… more
- Chenega Corporation (Springfield, VA)
- Helpdesk Subject Matter Expert - VA Springfield, VA Join our Talent Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-023 Company Job Title: ... Helpdesk Subject Matter Expert Clearance: TS/SCI Location: Springfield, VA FLSA Status: Exempt, Full Time, Regular Summary: Helpdesk Specialist… more
- State of Colorado (Denver, CO)
- …contacted the VOM help desk. + Collaborates with CIIS training staff as VOM subject matter expert when developing new training or educational materials. ... involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications. + A top… more
- Global Resource Solutions (Washington, DC)
- …and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. Essential Duties & ... motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The HSPD-12 Helpdesk -… more
- Sprinklr (New York, NY)
- …changes or modifications for resource or process improvement and optimization + Act as subject matter expert supporting primarily macOS, Windows, and all ... service desk activities and managing the overall day-to-day IT Helpdesk + Serve as an escalation point for any...happier today than you were yesterday, and your contributions matter . At Sprinklr, we passionately, genuinely care. For full-time… more
- Nidec Minster Corporation (Minster, OH)
- …ways to drive best practice processes and procedures. + Work as a liaison and subject matter expert between technical teams and business owners for system ... testing, and end user training. + Support second level helpdesk requests as needed by qualifying and/or resolving support...be assigned key areas where they be the primary subject matter expert . Responsible for… more
- Johns Hopkins University (Baltimore, MD)
- …_SME Resource and Collaboration - 5%_ + As needed, lead or act as an SME ( Subject Matter Expert ) on special projects. + Participate in collaborative projects ... the development of competency-based professional development programs. + Collaborate with subject matter experts to design and deliver high-quality asynchronous… more
- University of Washington (Seattle, WA)
- …collaborate or lead on: + Development and management of the unit's budget. + Oversight and subject matter expert for all IT processes in the Husky Union ... and upkeep of building and event space A/V systems (AVoIP). Helpdesk Support (25%) + Manage and provide daily technical...Recruit, supervise, and direct the work of 1 student helpdesk assistant. + Develop and implement customer service protocols… more
- Spectrum (Charlotte, NC)
- …payroll support to division and corporate employees You'll act as the payroll metrics subject matter expert to support managerial decision making ; seldom ... responsible for the training and development of newly hired employees, payroll helpdesk customer service and the documentation and maintenance of department policies… more
- University of Washington (Seattle, WA)
- …- Friday **DEPARTMENT DESCRIPTION** The **Business Operations Analyst** is an operational subject matter expert providing technical and operational support ... Analyst** focuses first on issue resolution logged via the helpdesk system, triages system change requests, collaborates with clinics...**PRIMARY JOB RESPONSIBILITIES** The successful candidate will be a subject matter expert (SME) in… more
- State of Michigan (Dimondale, MI)
- …Job Description Job Description: Senior Level analyst position that also acts as a subject matter expert (SME) and provides experienced level staff with ... Knowledgebase articles for use by CSC Staff in providing helpdesk support. Working with Infrastructure and Agency Services on...than 5 years 05 Have you ever been the subject matter expert for RSA/VPN,… more
- GCI Communication Corp (Anchorage, AK)
- …infrastructure, email, file shares, and other network infrastructure issues. Functions as a subject matter expert (SME), for solving difficult issues, mentor ... to diagnose and resolve. Take ownership of incidents where subject matter expertise and experience is required...Tier III Support + Troubleshooting, configuration, administrator, and an expert in one or more of the technologies that… more
- Motion Recruitment Partners (Arlington, VA)
- …repair and preventative maintenance of SAS Infrastructure components. + Function as a Subject Matter Expert (SME) and consultant to other Infrastructure ... for SAS Infrastructure: + performance monitoring + problem troubleshooting / helpdesk response + utilization, availability, and growth patterns (capacity planning) +… more
- Bright Horizons (Newton, MA)
- …a skilled cross-functional collaborator, an expert communicator and a true subject matter expert on go-to-market strategies, product positioning, ... support all facets of our business - and no matter which department you join, you'll be part of...the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests… more
- Wabtec Corporation (West Melbourne, FL)
- …of technology choices** **What will your typical day look like?** **Serve as a Subject Matter Expert (SME) for the Dispatch technical architecture including ... team including the overall systems architecture team, multiple development teams, Helpdesk and DevOps teams, and senior technical leadership across the program.**… more
- Reyes Holdings (Rosemont, IL)
- …applications and functional areas in the Business Solutions team + Act as primary Subject Matter Expert in 1-2 business functions such as Customer ... may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program. **Position Summary:** Responsible for assisting… more
- UIC Government Services and the Bowhead Family of Companies (Aberdeen, MD)
- …Office and Joint Requirements Office. Major Duties: + Represents the PEO C3T as Subject Matter Expert on acquisition reporting requirements, policy and ... reports and assists PMs and staffs via training and helpdesk level assistance. Coordinates timing and accuracy of reporting...Secret clearance at this location. \#LI-JS1 Applicants may be subject to a pre-employment drug & alcohol screening and/or… more
- Paylocity (Lake Mary, FL)
- …- building rapport and trust, while maintaining professionalism with attention to detail. + Subject Matter Expert (SME): Provides client guidance on Human ... you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart...Technical troubleshooting, Software as a Service (SaaS) or IT helpdesk + Proficiency with Salesforce or other CRM tool… more
- TEKsystems (Columbus, IN)
- …and distribute company-approved software programs and updates. * Provide mentoring and other subject matter expert knowledge sharing to peer team members. ... group efficiently to meet deadlines * Review and recommend modifications to helpdesk procedures with IT Managers * Self-motivated, detail-oriented, and organized to… more
- ITW (Hatfield, PA)
- …career paths, and build a diverse, high performing organization. + Serve as a subject matter expert for Brooks Instrument information related to trends, ... functional applications to include ensuring effective application, network, and equipment helpdesk support. + Provide leadership for developing short and long-range… more
