- TEKsystems (Owings Mills, MD)
- …level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the ... Description: This is a Tier 1 IT Helpdesk Technician role at our financial customer. This...will initially be trained on either internal or external support within the organization depending on the training cycle.… more
- TEKsystems (Owings Mills, MD)
- …level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the ... Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician...also answers calls from internal customers who are requesting support to successfully and efficiently complete their job responsibilities.… more
- Universities Space Research Association (Washington, DC)
- The Sr End User Support Analyst position provides high level technical support including maintenance of the computer desktop environment by understanding and ... quickly and effectively to requests received through the IT Helpdesk Service Desk + Monitor the Jira service desk...Network **Knowledge, Skills & Abilities:** The Sr End User Support Analyst will provide front-line high level… more
- Johns Hopkins University (Baltimore, MD)
- …Degree or higher. + Higher Ed experience. Classified Title: Sr. Technical Support Analyst Role/Level/Range: ATO 37.5/03/OG Starting Salary Range: $24.00 - ... School of Public Health is seeking a **_Sr. Technical Support Analyst_** who will assist clients experiencing procedural or...+ Troubleshoots effectively based on learned knowledge. + Uses helpdesk ticketing system to track and document work. +… more
- General Dynamics Information Technology (Washington, DC)
- …GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the ... ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. +...TO SUCCEED:** + **Required Experience** : 2-6 years of helpdesk experience + **Required Technical Skills** : CompTIA Security+… more
- Optiv (Columbia, MD)
- …is required to be in-office up to 3 days per week._ The Sr. Service Desk Analyst provides moderately complex support and rapid resolution to end users at Optiv ... for IT issues and update requests via helpdesk . The Sr. Service Desk Analyst will...support issues that cannot be addressed by the HelpDesk to appropriate IT personnel. + Install, configure, and… more
- Fusion Technology LLC (Washington, DC)
- …guidance for new helpdesk personnel. + Assist Senior Systems Administrators with support issues that may arise. Required Skills & Qualifications + Possess 1 to 2 ... Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is...continuity of business operations. + Provide the client technical support via remote access, over the phone/Skype and email.… more
- Marriott (Washington, DC)
- …Other duties include resolving and recreating systems errors, supporting Application and Helpdesk teams and providing support for MARSHA test and development ... Other duties include resolving and recreating systems errors, supporting application and Helpdesk teams and providing support for MARSHA test and development… more
- Three Saints Bay (Washington, DC)
- …mailroom, data entry, application review and processing, case archiving, records management, helpdesk , and other case or administrative support services. + ... a Federal Government industry leader, is a seeking a Project Manager to support our customer in Washington, DC. **Responsibilities:** Is responsible for managing and… more