- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- Cognosante (Portland, OR)
- …a variety of support challenges and opportunities. **What is the position?** The Tier 2 Desktop Support technician will provide general Windows 10 and ... sufficiently to appropriately refer the problem to the correct IT support group. + Manage hardware assets...+ 3+ years IT experience in an IT Service Desk, Tier 2 … more
- Novo Nordisk (West Lebanon, NH)
- …technologies to ensure business continuity + Train other staff and stakeholders, as needed + IT Support Tier 2 and 3, including projects support : + ... Manufacture network and other manufacturing systems. This position provides Tier 2 and 3 support ,...support , including Service delivery and Incident response) + IT Infrastructure SME for Quality assurance / GMP and… more
- General Dynamics Information Technology (Falls Church, VA)
- …AN IT OPERATIONS SPECIALIST WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in ... IT Operations Specialist to provide timely and professional Tier II support to users. To be...**Required Technical Skills** : IT experience supporting Tier 2 IT OPS. +… more
- Terracon (Olathe, KS)
- …in 20 minutes to either a more senior IT Service Desk level or tier 2 support . + Create, modify and/or delete user accounts per Terracon policy and ... + A+ certification **Exemption:** Non-exempt **Requisition ID:** 27938BR **Posting Title:** IT Service Desk Support Staff I **Employment Type:** Regular,… more
- Newtown Savings Bank (Newtown, CT)
- …direct involvement/approval from Network Administrator or IT Manager. + Provides Tier 2 support for printer hardware/software including print servers, ... with a Computer Science degree or equivalent and minimum 2 -3 years of experience in the IT ...Citrix print configuration, and drivers. + Provides Tier 2 support of company's… more
- TEKsystems (Lenexa, KS)
- …documentation, testing, scheduling, and change management. Coordinate with IT or vendor tier 2 support to schedule and deploy upgrades and communicate ... are in compliance with CACU standards and policies. * Tier 3 Support : Provide tier ...to resolve system issues escalated from tiers 1 & 2 support . * Training: Coordinate the development… more
- General Dynamics Information Technology (Mclean, VA)
- …SKILLS AND DEMONSTRATED EXPERIENCE: + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks ... Specialist joining our team to provide Tier one and two mission IT support for all IT -related issues and requirements supporting IT services and… more
- CACI International (Arlington, VA)
- IT Operations Manager ( Tier 1 / Tier 2 )...in the TOC received a standardized onboarding approach for Tier 1 & 2 service support . ... CACI is seeking an IT Operations Manager ( Tier 1 / Tier 2 )...service delivery process and procedures, recommending customer service and IT process support enhancements, researching and recommending… more
- IT Concepts (Washington, DC)
- …Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed Service Desk team. The ideal ... the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to...+ Minimum of 3 years of experience in desktop support or a similar IT support… more
- Chenega Corporation (St. Louis, MO)
- …IT Operations Manager. + Escalate any end-user support issues to IT Operations Manager for Tier 2 level support . + Perform regular inventory of ... was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS... and educating end-users on basic software/hardware/peripherals. + Provide Tier 1 support to end users regarding… more
- Insight Global (Golden, CO)
- …to join their team specifically with law enforcement. This person will be responsible for Tier 1 and 2 support over the phone managing tickets through ... plus. This role will be required to do some support face to face but will mainly be resolving...years of experience as a service desk technician resolving tier 1 and tier 2 … more
- General Dynamics Information Technology (St. Louis, MO)
- …technology into opportunity as a Systems Administrator ( Tier 2 Deskside Support ) with GDIT. A career in enterprise IT means connecting and enhancing the ... GDIT, people are our differentiator. As a Systems Administrator ( Tier 2 Deskside Support ) you...Description:** The Tier 2 Desktop Support Technician provides Deskside IT Service … more
- Leidos (Bethesda, MD)
- …timely and accurate fashion. **Primary Responsibilities** Under the direction of the Customer Service ( Tier 2 ) Lead, you will be responsible, to include, but not ... program is focused on the delivery of end-user centric IT technology solution to our Centers of Medicare and...users in the future. + Continuously provide feedback on Tier 1/ Tier 2 knowledge… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- INTECON (Fort Huachuca, AZ)
- …weekends in support of EKMS/KMI fielded systems. + Provide the front-end and mid-level Tier 2 support for call resolution and track the trouble tickets ... in support of the Warfighter Army EKMS/KMI Tier 2 mission areas (CSLA EKMS/KMI systems)...Aspetto offers an impressive range of capabilities, including Enterprise IT & Cloud-Based Technologies, Software Development & Cybersecurity, Data… more
- Centre Technologies (Houston, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications + 2 + years experience in IT related study or field.… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- Leidos (Aurora, CO)
- …proactive 24x7 Tier 2 software engineering and Tier 2 software application and system engineering support to operational mission systems to include ... Security Sector at Leidos has an opening for a Tier 2 Software Systems Engineer supporting 24x7-mission...performance and stability of mission processors and their associated IT infrastructure. Though this is an 8x5 position, applicants… more