- Merck & Co. (Redwood City, CA)
- …is all about enhancing the user experience when interacting with our Onsite IT support technicians. Your mission will be to standardize the service quality, ... organizational skills to plan, manage, and continuously improve IT support . -Primary Activities / Responsibilities Enhancing User Experience through… more
- Insmed Incorporated (Bridgewater, NJ)
- …the IT Support Services Team including global help desk, end user hardware/software, on-boarding, off-boarding, IT orientation, AV Studio.Build, ... Insmed's mission, and we're seeking a skilled and dynamic individual to lead our IT Support Services team. As Director, IT Support Services, you'll play… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …1 hands on support , as needed ( end user /desktop support , including Service delivery and Incident response) IT Infrastructure SME for Quality ... to ensure business continuity Train other staff and stakeholders, as needed IT Support Tier 2 and 3, including projects support : Documents, tracks… more
- Merck & Co. (Rahway, NJ)
- …define the testing strategy, develops test plans/scripts, and executes and/or facilitates user testing.Executes changes as required to support ongoing demand ... or other learning technology will also be considered.-Ability to translate end - user requirements into technical functionality and vice versa.-Ability to… more
- Merck & Co. (Rahway, NJ)
- …innovation.Enterprise IT (EIT) is an essential component of the current IT division that provides support to the Pharmaceutical Research and Development ... Job DescriptionOur company's Information Technology ( IT ) division partners with colleagues across the business to help serve our patients and customers around the… more
- Novo Nordisk Inc. (Durham, NC)
- …& present technical/scientific documents & reports preferred Understanding of QC equipment/systems, end user functionality & life-cycle management a plus We ... requirements. Change control responsible for QC equipment. Collaboration & coordination with IT , metrology & other key stakeholders to ensure the right quality, cost… more
- Merck & Co. (Rahway, NJ)
- …will play a key role as steward for this system.- Responsibilities include collaborating with the end user areas, the IT groups as well as the vendor to ... the following:Site Operations (GWES) :- The Automation specialist will help to support several automation systems across the Rahway Site including ABB Distributed… more
- Aequor (Bothell, WA)
- …C# and VB Script PRINCIPAL OBJECTIVE OF THE POSITION: Provide central support for site integrated manufacturing execution platform. Assure reliable 24/7 operation of ... policies and procedures for manufacturing and information systems. Position Summary: IT Manufacturing Execution System Label Contractor will be responsible for… more
- SAIC (Scott AFB, IL)
- **Description** The National Security Customer Group of SAIC is seeking IT End User Support Lead section to support an IT Service Delivery effort ... Command Control, Communications & Cyber Systems Directorate (TCJ6). The End User Support Lead is...comprehensive solutions for recurring problems. . Perform regular Proactive IT Support Walkthroughs to actively engage with… more
- Robert Half Technology (Des Moines, IA)
- …excited to announce the opportunity for an SENIOR IT LEADER OF END USER SUPPORT to join our innovative client company organization. You'll be responsible ... Description Position: SENIOR IT LEADER - END USER INFRASTRUCTURE SUPPORT Location: DES MOINES, IA - HYBRID Salary: 130K + EXCEPTIONAL BENEFITS For… more
- Cleveland-Cliffs Inc. (Cleveland, OH)
- … support for applications and associated layered products frequently working directly with IT end user support personnel. + Performs troubleshooting ... to improve existing processes and solutions, keeping IT support personnel and the end user in mind Minimum Qualifications: + Associate's Degree… more
- Randstad US (Plano, TX)
- …experience in IT support organizations, especially IT Service Desk or related end user support operations - Deep understanding of End User ... of Service Delivery Managers. Viable candidates will have significant IT support experience at a Director level,...($15M plus). Experience driving innovation in Workplace Services / End User Support Job Duties… more
- BMO Financial Group (Chicago, IL)
- …On-call support if required outside business hours on a rotational basis + Provide IT end user support for disaster recovery and emergency response ... support to ALL BMO CM (Capital Markets) end user community. + Multi- Tasking attitude...capabilities is a must for this position. + Provide IT orientation and training to ALL new CM employees… more
- Export-Import Bank of the United States (Washington, DC)
- …(COR) or Technical Point of Contact (TPOC) for IT Help Desk, End - User Support , Asset Management, Experience in Network, Systems, and Security ... center equipment, storage (SAN) and backup systems. Setup and support end - user computers by overseeing...'s need for immediate or subsequent assistance. Manage the IT support services to the Bank's Regional… more
- University of Florida (Gainesville, FL)
- … Computing Spec II Job Description: IT FIRST-CONTACT SUPPORT : + Initial end - user support contact for hands-on support by answering phones, ... issues (both wired and wireless). + Maintains documentation of end - user support activities and procedures....complex software and hardware issues, escalating issues to the IT Lead as needed. + Installs, configures, and supports… more
- Tractor Supply Company (Brentwood, TN)
- …for IT Operations, storage, servers, cloud computing, IT service desk, end - user support , and vendor management. This role will provide oversight and ... and strategy, architecture, deployment, management and operation of essential IT operations/infrastructure and support services. The role...standards. + Experience to present ideas in business and end user friendly terms to senior level… more
- Export-Import Bank of the United States (Washington, DC)
- …the capacity of a Contracting Officer Representative (COR) for IT Help Desk, End - User Support , Network Operations and Engineering, and IT Operational ... activities for IT Infrastructure. This includes customer support , customer outreach (via user surveys, customer...Title Salary (series and grade, if applicable) Start and end dates (including the month and year) Number of… more
- Insight Global (Kohler, WI)
- …in IT Service Management (ITIL/HDI). -5+ years of experience within End User Support or IT Service Delivery. In-depth knowledge of ITIL framework and ... with cross-functional teams, including IT , HR, and Operations, to understand end - user needs and aligns support services accordingly. Acts as a liaison… more
- Brown University (Providence, RI)
- …Qualifications: For Grade 9: + Bachelor's degree preferred + 2-3 years of providing end - user IT computing support , deskside strongly preferred + ... environment For Grade 10E: + Bachelor's degree preferred + 3-5 years of providing end - user IT computing support , deskside strongly preferred + One or… more
- University of Rochester (Rochester, NY)
- …specifications and makes recommendations. + Coordinates with external vendors for hardware/software/services. **Library IT End User Support ** + Provides ... GENERAL PURPOSE: This position is responsible for managing End User Support services...RCL staff and facilitating positive results. In addition to IT support and customer service, this professional… more
