- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** ** IT Helpdesk Specialist (HHSIT-2023-19388):** Bowhead seeks an IT Helpdesk Specialist to provide support via the IT Help Desk ... management services necessary to manage and maintain a multi-tier IT helpdesk call center to support Intel-based...Information Technology preferred. + 2+ years of experience as IT Help Desk Specialist + CompTIA A+… more
- Baltimore City Community College (Baltimore, MD)
- …with current trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves ... IT Helpdesk problem calls for campus, administrative, and off-campus instructional...II to setup and configure computers. + Assist Audio/Visual Specialist by delivering smart stations to classrooms. Troubleshoot remote… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile… more
- Insight Global (Washington, DC)
- Job Description Our federal client is seeking a Lead Helpdesk Specialist to join their team in Washington, DC. In this role, you will provide top-notch phone, ... email and in-person IT support to 300+ VIP users in a Windows 11 environment. We are a company committed to creating diverse and inclusive environments where people… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician will be supporting traders, analysts and high level executives. These ... individuals will be responsible for all standard IT helpdesk support duties (including internal and...The primary responsibilities of the position The Help Desk Specialist answers inbound calls and emails for technical assistance… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role supporting one of our clients in the financial industry. This person will be supporting traders, ... high level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally,… more
- Export-Import Bank of the United States (Washington, DC)
- …to fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity, ... at EXIM. Provide information and assistance to customers via the IT helpdesk . Troubleshoot and provide guidance on technical problems while logging assistance… more
- Export-Import Bank of the United States (Washington, DC)
- …to fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity, ... , SOC, and more. This position is a non-supervisory role. The Incumbent serves as IT Specialist INFOSEC (Functional Title: IT Operations Manager) and is… more
- Environmental Protection Agency (Washington, DC)
- …web development and information security. OIT oversees and manages both the IT security and records management programs. Additionally, OIT performs all information ... Act for all Web applications; Provides Tier I Virtual Helpdesk Support for websites and provides technical interface with...superior academic achievement -OR- Experience - Experience must be IT related; the experience may be demonstrated by paid… more
- US Army Acquisition Support Center (Fort Detrick, MD)
- …Responsibilities Responsible for providing coordination, prioritization, and assistance to helpdesk , hardware, and network support staff provided by agency ... IT support. Perform routine and recurring IT tasks identifying and resolving IT issues and problems. Define and implement Information Assurance/classified… more
- Jacobs (Fort Meade, MD)
- …what you'll need** : Qualifications: * Minimum five years of experience as an IT Specialist * Minimum of Bachelor's Degree in Information Systems, Computer ... equipment, software, and technologies for replacement * Monitors and distributes helpdesk calls and assists with report programming * Possesses expert-level… more
- Environmental Protection Agency (Washington, DC)
- …web development and information security. OIT oversees and manages both the IT security and records management programs. Additionally, OIT performs all information ... the Rehabilitation Act for all Web applications; Provides Tier I Virtual Helpdesk Support for websites and provides technical interface with system representatives… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... Family:** Help Desk **Skills:** Computer Repairs,Help Desk Support,Information Technology ( IT ),Remote Support,Troubleshooting Hardware **Certifications:** None - None **Experience:** 3… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... Obtain:** Top Secret SCI + Polygraph **Job Family:** Systems Specialist **Skills:** Computer Hardware,Remote Access,Remote Support **Certifications:** CompTIA -… more
- IMSolutions, LLC (Rockville, MD)
- GWAC Management Specialist , Sr Contracts Manager Rockville, MD Full Time \#1224 - NITAAC 1 open Experienced Share ... in the Rockville, MD, location once a week.** As a **GWAC Management Specialist ,** you will help administer the CIO-CS Government-Wide Acquisition Contract (GWAC) at… more
- Johns Hopkins University (Baltimore, MD)
- …data analysis to evaluate the effectiveness of instructional technology, helpdesk support services, and resources. + Explore current instructional technology ... of AAP's adoption of Canvas and instructional technologies. + Collaborate with JHU IT and third-party instructional technology vendors to oversee and manage AAP and… more
- Fusion Technology LLC (Washington, DC)
- …Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and ... for receiving and tracking the trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their… more
- Deloitte (Mclean, VA)
- …operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain. The team Deloitte's Government and Public ... or any time in the future. Preferred: + SAP Certified Application Specialist or SAP Certified Application Professional + Proven experience effectively prioritizing… more