- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II ...to build positive relationships and work effectively with other IT members. + Ability to research, plan and implement ... on a variety of technical issues, working with the Helpdesk team and be the second tier of support...solutions. + Aligns and leads the work of the IT department toward Pine Street-s mission, vision, values, strategic… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service ... and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile...10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; +… more
- Baltimore City Community College (Baltimore, MD)
- …with current trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves ... IT Helpdesk problem calls for campus, administrative, and off-campus instructional...reports weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role supporting one of our clients in the financial industry. This person will be supporting traders, ... high level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally,… more
- Newtown Savings Bank (Newtown, CT)
- … field related to responsibilities listed to fill the role of Systems Specialist II . This position provides solutions for end-user computer, server, networking, ... maintaining accurate information within tracking systems regarding end-user issues. The Systems Specialist II also collaborates with both internal and external… more
- Jacobs (Fort Meade, MD)
- …what you'll need** : Qualifications: * Minimum five years of experience as an IT Specialist * Minimum of Bachelor's Degree in Information Systems, Computer ... equipment, software, and technologies for replacement * Monitors and distributes helpdesk calls and assists with report programming * Possesses expert-level… more
- CGI Technologies and Solutions, Inc. (Kittery, ME)
- …structure. The Computer Support Specialist will be responsible for supporting the IT Manager through helpdesk support at various levels but, primarily tiers ... **Computer Support Specialist - Active Secret Clearance REQUIRED** **Category:** Business...* US Citizenship is required. * Clearance - Secret ( IT - II ) Required. Desired Skills: * Ability to… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in Aberdeen Proving Ground, MD. + Must ... + Non-remote (relocation incentive available) The Computer User Support Specialist will support the DEVCOM HQ CIO G6 Mission...maintain a DoD Secret Security Clearance. + IAT Level II Certification per DoD Directive 8140 (CompTIA Security+ CE,… more
- CACI International (Chantilly, VA)
- …contact handling procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able to master the steps ... of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level... support and or networking + Current IAT Level II - Security + Customer service and/or support experience… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all ... (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is...located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- IntelliDyne (Vienna, VA)
- …Coordinates with Project Management, Security, and Asset Management, Customer Service, and Helpdesk teams as necessary for problem support and project management. + ... availability, and compliance. + Training & Mentoring: + Train and mentor other IT staff and developers in the use of OpenShift, Docker, and Kubernetes.… more