- CACI International (Arlington, VA)
- IT Operations Manager ( Tier 1 / Tier 2) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None ... Travel Required: Up to 10% Type of Travel: Local * * * CACI is seeking an IT Operations Manager ( Tier 1 / Tier 2) to join our team in Arlington, VA.… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Deputy Tier 1 Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... CACI is seeking a Deputy Tier 1 Manager (NOSC) to join our Network Operations ...Gateway Protocol. + Five + years of Networking and IT technical experience in WAN routing and switching. +… more
- CACI International (Washington, DC)
- …Type of Travel: Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Lead / Manager to oversee four Tier 1 teams (Shifts) of a ... NOSC Infrastructure Tier 1 Lead / Manager Job... Operations Center and the overall NOSC (Network Operations Security Center) operations . The Tier… more
- Red River (Arlington, VA)
- …Clearance, and demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead/CAB Manager will have in-depth knowledge of ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is...customer issues and requests. + Plan, direct, and manage IT help desk operations , ensuring high-quality service… more
- GCyber (Arlington, VA)
- … within a DoD IT environment, demonstrating a track record of successful IT operations and management. + At least 5 years of experience in customer ... GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager ...or equivalent. + Demonstrated ability to plan, direct, manage IT operations help desks in an organization… more
- CACI International (Arlington, VA)
- Program Manager ( Tier 2/3 O&M) Job Category: Project and...* * * CACI is seeking highly skilled and experienced IT Operations Manager to oversee a ... hybrid operational team covering day to day Tier 2 and Tier 3 support services...for the delivery of a broad portfolio of performance-based IT services to DHS CISA ensuring that new services… more
- Leidos (Chantilly, VA)
- …is part of the Leidos National Security Sector (NSS) is looking for a talented ** IT Operations Manager ** to support our customer's mission by leading the ... in 2021 and runs until 2031. As the Program's ** IT Operations Manager ** you will...operations + Manage 24x7x365 support team and a Tier 3 engineering team + Support Service Level Agreement… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * CACI is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid operational team covering day to ... Senior Program Manager ( IT Ops) Job Category: Project and Program Management Time...day Tier 2 and Tier 3 support services to include 60+ administrators… more
- CACI International (Washington, DC)
- …environment. CACI is hiring an Applications and Platforms Operations Center (APOC) Manager who will lead NASA's Tier 1 Enterprise Service Desk (ESD) and ... Application and Platform Operations Center (APOC) Manager - NASA...proactive remediation, and self-healing. + Incident triage, escalation to Tier 3 (Agile Product and Shared Services Teams), and… more
- Red River (Arlington, VA)
- **Job Summary:** The Infrastructure Operations Manager is responsible for the management and operation of cryptographic facilities, ensuring the maintenance of ... candidate will possess a strong background in Information Management Operations and IT Service Management (ITSM) best...be primarily on-site at the Pentagon Reservation. The Infrastructure Operations Manager is expected to work within… more
- GCyber (Arlington, VA)
- GCyber is hiring an experienced Infrastructure Operations Manager to oversee the operational management and maintenance of the cryptographic facilities of our ... a team of tech control professionals. As an Infrastructure Operations Manager , you will: + Ensure the...of industry standards and best practices in Information Management Operations and IT Service Management (ITSM). +… more
- CACI International (Chantilly, VA)
- Engineering Operations Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * * * CACI is seeking an innovative Engineering Operations Manager to lead a team of...+ 15+ years of experience in at least two IT disciplines (enterprise architecture, IT operations… more
- CACI International (Arlington, VA)
- …for the purpose of coordinating the appropriate response to promote effective and efficient IT operations . In particular, this role is the primary shift point of ... NOCs, DHS application owners, Service Providers for the Technical Operations Center. **This position requires a minimum of 3...will act as central point of escalation and incident manager for IT infrastructure, systems and enterprise… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC We are looking for an effective leader with strong ... End User Support (EUS) Team to include: Headquarters Executive Help Support, Enterprise Operations Center (EOC), Tier 2, Field Support, Service Desk, Video… more
- Environmental Protection Agency (Washington, DC)
- …web development and information security. OIT oversees and manages both the IT security and records management programs. Additionally, OIT performs all information ... changes within the OIG Internet/Intranet websites; Serves as the Content Manager and oversees maintenance of the associated websites, portals, and repositories… more
- Amazon (Herndon, VA)
- …on a thrilling career journey as an Technical Operational Productivity Program Manager and become the driving force behind our quest for operational excellence! ... revolutionizing the way we work. As the Operational Productivity Program Manager , you'll lead the charge in implementing groundbreaking initiatives that turbocharge… more
- Cayuse Holdings (Washington, DC)
- …contract support as required. + Communicates customer satisfaction issues to WSSC's Division Manager , IT Customer Support Operations . + Evaluates documented ... competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service solutions within service level… more
- Environmental Protection Agency (Washington, DC)
- …web development and information security. OIT oversees and manages both the IT security and records management programs. Additionally, OIT performs all information ... changes within the OIG Internet/Intranet websites; Serves as the Content Manager and oversees maintenance of the associated websites, portals, and repositories… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …Bowhead seeks a dedicated Project Manager overseeing all contract activities, staff, and operations for a 6 region IT Helpdesk based in the Silver Spring, ... **Overview** Project Manager (HHSIT-2023-18464-W): The FDA Office of Information Management...center management services necessary to manage and maintain a multi- tier IT helpdesk call center to support… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Manager Reston, VA 20190 Security Clearance Requirement: Current TS/SCI CI Poly Location Note: On-Site Support Required Position Description: ... E-volve Technology Systems, Inc. is hiring a Customer Support Manager to serve as a working lead of a...incidents as possible during the first contact, or at Tier I. Efficiently escalate incidents to higher Tier… more