- Novo Nordisk Inc. (West Lebanon, IN)
- …needs Acts as IT Operations advocate, coordinating daily activities with the IT Manager ( IT Infrastructure Owner) and team members Assists the IT ... Operations Direct Reports: None Essential Functions IT Infrastructure Manager , covering GxP and non-GXP...business continuity Train other staff and stakeholders, as needed IT Support Tier 2 and 3, including… more
- CACI International (Arlington, VA)
- IT Operations Manager ( Tier 1 / Tier 2) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None ... Travel Required: Up to 10% Type of Travel: Local * * * CACI is seeking an IT Operations Manager ( Tier 1 / Tier 2) to join our team in Arlington, VA.… more
- Chenega Corporation (St. Louis, MO)
- … Operations Manager . + Escalate any end-user support issues to IT Operations Manager for Tier 2 level support. + Perform regular inventory of all ... users with software, hardware, and peripheral issues at a Tier 1 level.Working under the supervision of the Associate...-related equipment and submit the appropriate documentation to the IT Operations Manager . + Apply… more
- Red River (Arlington, VA)
- …Clearance, and demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead/CAB Manager will have in-depth knowledge of ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is...customer issues and requests. + Plan, direct, and manage IT help desk operations , ensuring high-quality service… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of the Technical ... issues, questions, and requests. + Demonstrate excellence in planning, directing, and managing IT operations helpdesk in an organization similar in size to DoD.… more
- GCyber (Arlington, VA)
- … within a DoD IT environment, demonstrating a track record of successful IT operations and management. + At least 5 years of experience in customer ... GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager ...or equivalent. + Demonstrated ability to plan, direct, manage IT operations help desks in an organization… more
- TEKsystems (Washington, DC)
- Description: Responsible for overseeing all processes comprising day-to-day operations of Tier 1, receiving, managing, and tracking all customer IT contacts ... 1 Lead is responsible for achieving high quality Tier 1 operations striving to meet Service...a timely manner, with collaboration with the Service Desk Manager and other IT Management. * Ensures… more
- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona Job Type: Full ... Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician at Ft. Huachuca, AZ....with accurate feedback. + Use the Hewlett Packard Service Manager (HPSM) to determine if the problem has been… more
- AbacusNext (San Diego, CA)
- …Courtesy, Knowledge, Timeliness, Quality and Overall Satisfaction. Overview As a Technical Support Tier 2 specialist you will join a team that offers 24/7 support, ... you will be engaged in challenging Tier 2 support issues as well as supporting our...Customer SLAs are achieved. + Work with the Senior Manager , Client & Professional Services, Share Technical Information regarding… more
- BlackBox (Plano, TX)
- …Red/Blue Unified Communications technologies. + Able to work active alarms and engage Tier 2 when necessary. + Working knowledge of Cloud Solutions such as ... dispatch processes through the service desk. + Escalate irresolvable issues requiring Tier 2 support assistance within prescribed service levels and procedures for… more
- Leidos (Fort Meade, MD)
- …Leidos is seeking an experienced **Subject Matter Expert (SME) to provide Tier 3** sustainment support to a mission critical IP voice transport network ... availability, and performance. The SME will work closely with operations , management, and customer stakeholders to ensure the network...may be substituted for a degree at the Hiring Manager 's discretion. + Ability to work in a team… more
- Leidos (Chantilly, VA)
- …is part of the Leidos National Security Sector (NSS) is looking for a talented ** IT Operations Manager ** to support our customer's mission by leading the ... in 2021 and runs until 2031. As the Program's ** IT Operations Manager ** you will...operations + Manage 24x7x365 support team and a Tier 3 engineering team + Support Service Level Agreement… more
- Samsung SDS America (Mountain View, CA)
- Samsung SDS America is looking for a highly accomplished and results-driven IT Operations Manager to lead a dynamic team of 19 members comprising of tier ... 1 and tier 2 IT Operations staff across multiple locations and time zones in...US. The successful candidate will oversee all aspects of IT operations , including handling IT … more
- Pacific Seafood (Clackamas, OR)
- …means consistently doing your best and always striving to do better. Summary: The IT Operations Manager in collaboration with the Sr. Director, ... IT oversees the team engaged in Tier 1 application support and training activities across Pacific...the IT Operations team. The IT Operations Manager will provide… more
- ScribeAmerica (Fort Lauderdale, FL)
- Job Description: POSITION SUMMARY: Job Title: IT Operations Manager FLSA Status: Exempt Type: Full-time Department: Information Technology Reports To: Senior ... Vice President, Information Technology IT Operations Manager is responsible...Service Desk service requests and incidents + Manage Offshore Tier 1 Support Team + Lead, direct, evaluate, and… more
- University of Miami (Coral Gables, FL)
- …clear communication with the MHBS IT team. Oversees documentation for IT operations , including deployments, upgrades, and resolutions. Serves as the main ... worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . The Manager , IT Services analyzes and directs the… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * CACI is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid operational team covering day to ... Senior Program Manager ( IT Ops) Job Category: Project and Program Management Time...day Tier 2 and Tier 3 support services to include 60+ administrators… more
- Ferguson Enterprises, LLC. (Newport News, VA)
- …more, we make our customers' complex projects simple, successful, and sustainable. IT Manager - Application Administrator/Site Reliability Engineer - Enterprise ... Solutions - Hybrid We have an exciting opportunity for a Hybrid IT Manager to join the Enterprise Solutions team! In this role, you will lead a team of App… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Manager IT Project Office department position is responsible for planning, directing and coordinating operational activities within the ... and within scope. **SERVICE ESSENTIAL FUNCTIONS** + Plans and organizes day-to-day IT Project Office department operations , schedule and activities. Sets… more
- Johns Hopkins University (Baltimore, MD)
- …with Atlassian tools (Jira & Confluence) or Azure DevOps. Classified Title: IT Project Manager Role/Level/Range: ATP/04/PG Starting Salary Range: $98,800 - ... IT @JH Technology Innovation Center is seeking an **_IT...and support are critical to our healthcare and research operations . **Specific Duties & Responsibilities** + Project and roadmap… more
