- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …rare diseases and immune disorders. SummaryThis role works closely across regional DSI IT teams and is responsible for the ongoing production support of Commercial ... and R&D IT systems and applications. The individual in this role...File Transfer, Business Intelligence, dashboards, and database environments. Manage service providers activities to identify availability issues with outsourced… more
- Randstad US (Minneapolis, MN)
- …+ reference1049594 job details job summary: How Will You Make a Difference? + Answer IT Service Desk calls and emails, providing solutions and/or escalating ... requests and problems to designated second level responders. + Act as a point of...advanced technical issues and requests. + Complete tickets for IT Service Desk inquiries and… more
- WEC Energy Group (Milwaukee, WI)
- IT Service Desk Rep Level II We... second tier issues with hardware, software and user service requests. Job Responsibilities The IT Service ... Energies, a subsidiary of WEC Energy Group, is seeking a IT Service Desk Rep Level II at our Milwaukee Public Service Building Location. This Vacancy is… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking a ** IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... **Program Information:** SMIT will provide secure end-to-end information technology ( IT ) services to more than 400,000 hardware devices used...computer to fix an issue. In other cases, the service desk analyst walks the user through… more
- Insight Global (Aliso Viejo, CA)
- Job Description A large software company is seeking a remote IT Service Desk Analyst. They will provide remote IT support to approximately 4000 internal ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- TEKsystems (Fond Du Lac, WI)
- …objectives, in collaboration with Human Resources. b. Mentor IT Interns and less experienced Service Desk Reps. c. Cross train with and backup other IT ... Description: 1. Service Desk Support a.Under general supervision,...outstanding 1st and 2nd level incident and service request support for all IT devices,… more
- Turner Mining Group (Winnemucca, NV)
- …issues within scope of role; if problems need a higher level support, the Help Desk technician will dispatch a service ticket to the appropriate higher level ... hardware problems; rotate through the role of on-call Help Desk technician on a periodic basis; perform other duties...work to next tier support. + Provides first and second -level technical customer support; first level of support duties… more
- Randstad US (Champaign, IL)
- it service desk analyst. + champaign ,...resources. Required to organize and prioritize a queue of second level issues and Service Requests to ... + reference1046477 job details job summary: Job Description: The Service Desk Analyst is responsible for providing...resources. Required to organize and prioritize a queue of second level issues and Service Requests to… more
- Inframark, LLC (Katy, TX)
- …cost efficient processes that are designed to meet the business strategy for Inframark. The IT Service Desk and Support Personnel are key components of the ... IT Infrastructure Support Team. The Service Desk /Desktop Support Technician is responsible for...and processes are followed. **SCOPE** The Service Desk /Desktop Support Technician provides front line and second… more
- ManpowerGroup (Richmond, VA)
- …Experience:** Candidates must have IT Education or 4 years' experience working in an IT Service Desk in a leadership role ManpowerGroup is committed to ... calls resolving 70% or greater Route advanced issues to second level support teams Perform Password Resets Answer general... level support teams Perform Password Resets Answer general IT questions Mentor junior Service Desk… more
- ManpowerGroup (Richmond, VA)
- …Candidates must have IT Education or 2 years experience working in an IT Service Desk . ManpowerGroup is committed to providing equal employment ... for managing incoming customer calls and email related to IT support and Service Requests. **Essential Duties...the following tools/technologies: + Windows 10 and 11 + Service Desk Ticketing + Incident Management +… more
- University of Pennsylvania (Philadelphia, PA)
- … Desk team, the IT Support Specialist will: provide procurement, dispatch and 1st/ 2nd tier support of service desk issues for PDM including School and ... Specialist B Job Description Summary In coordination with the IT Service Desk Manager and...services. As a member of the Service Desk team, provide 1st and 2nd tier… more
- ITW (Libertyville, IL)
- …onsite as well as assisting remote locations utilizing remote software tools. The IT Service Desk is responsible for analyzing and troubleshooting ... care for themselves, their families, and their futures. The ** IT Service Analyst II** is a member...externally + Ability to make measured contributions to a Service Desk work queue allow the team… more
- General Dynamics Information Technology (Arlington, VA)
- …preferred + **Required Experience** : 3+ years of related experience on Service Desk + **Required Technical Skills** : IT experience supporting Help / ... turn into opportunity. And our work depends on a Service Desk Specialist joining our team to...Specialist will make an impact:** + Provide Tier 2 IT operations control support using ITSM ticketing system such… more
- MyFlorida (Tallahassee, FL)
- …in Active Directory. + Monitor and respond quickly and effectively to requests received through the IT Service Desk . + Serve as a subject matter expert or ... is work maintaining, analyzing, installing, and resolving first and second level desktop computer and computing appliance issues, including...and interpret user requests. + Previous work with a service desk IT customer support… more
- Prelude Services (Quincy, IL)
- …including general assistance or end-user training, by responding to requests submitted to the IT Service Desk . You will provide technical support for ... Service Provider that has delivered innovative and secure IT services for over 25 years. Prelude's corporate office... services: + Outsourcing + Cloud Computing + 24x7 Service Desk + Network Management + Hardware… more
- Prelude Services (Quincy, IL)
- …including general assistance or end-user training, by responding to requests submitted to the IT Service Desk . You will provide technical support for ... Service Provider that has delivered innovative and secure IT services for over 25 years. Prelude's corporate office... services: + Outsourcing + Cloud Computing + 24x7 Service Desk + Network Management + Hardware… more
- Magna (Mesa, AZ)
- …mobile devices, smartphones, printing, ) + Knowledge in hardware troubleshooting + Knowledge in IT service desk / phone support + Knowledge of ITIL ... collaboration equipment, ) following ITIL processes + Provide 1st and 2nd level IT support for IT infrastructure and company-owned applications (on-call… more
- TEKsystems (Cincinnati, OH)
- …position that is supporting the Mass Mutual Ascend internal IT employee base (700 people). service desk and IT ops team. They are looking for a person ... If they have access to an enterprise app- the service desk will resolve. If required advanced...all installed application hardware and software products supported by IT . Record inquiries, repair and service requests,… more
- St. Mary's Healthcare (Amsterdam, NY)
- …+ Cover Service Desk Phone queues, answer calls and create tickets on the IT Service Desk + Act as a primary point of contact for end-users seeking ... technical assistance via phone, email, or chat + Provide exceptional customer service by listening to users' issues, troubleshooting and resolving their problems… more
