- Humana (Salt Lake City, UT)
- …omni channel experiences, knowledge management practices, and the integration of DEX tooling with IT Service Desk ( Service Now) to increase efficiencies. ... technology leaders (identity, security, endpoint management, vulnerability management, asset management, IT service management, analytics, etc.) to ensure the… more
- Marriott (Salt Lake City, UT)
- …+ Ensures early warning to the business stakeholder executives regarding degraded or missed service levels ** IT Governance** + Follows all defined IT ... Responsible for line management, task management, technical direction and overall Service Level accountabilities for the z/TPF mainframe infrastructure. The role… more
- SHI (Salt Lake City, UT)
- …platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- Marriott (Salt Lake City, UT)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... that require significant coordination across disciplines. This position will lead the business planning and modeling phases for proposed...teams * 4+ years hands-on management level experience in IT customer service with a track record… more
- Marriott (Salt Lake City, UT)
- …of integration capabilities and products. You will assume technical ownership of Service Provider deliverables and lead their technical resources to ensure ... Ensures early warning to the business stakeholder executives regarding degraded or missed service levels. ** IT Governance** + Follows all defined IR standards… more
- H&R Block (Salt Lake City, UT)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader...with clients to deliver an outstanding experience + Lead daily activities to ensure that all tax office… more
- Cengage Group (Salt Lake City, UT)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... **What you'll do here:** The **Sales Compensation Analyst, Revenue Operations** will lead the creation and ongoing maintenance of analyses, dashboards, and processes… more