- George Washington University (Washington, DC)
- …and supervision of the office's summer and temporary staff, and oversees the customer service efforts of the front desk , to include referring constituents and ... initiatives Coordinates with staff from various offices including Facilities Management, IT and Telecommunications, to ensure ease of operations and efficient… more
- Cayuse Holdings (Washington, DC)
- …of today's competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service ... A+, ITIL, Microsoft Certified Professional) + Service Desk or Customer Service experience. + Experience with ServiceNow IT Service Management System… more
- Goodwin Living (Bailey's Crossroads, VA)
- …Director of Safety and Security. This position is Monday-Friday 9am-5pm. Reception Desk Duties: + Management and Customer Service : Oversees operating procedures ... is primarily responsible for providing leadership and direction for reception desk staff in serving residents, visitors, and others. This includes overseeing… more
- NuAxis Innovations (Reston, VA)
- …ideal candidate will be responsible for overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, and maintaining ... + Ensure responsiveness to end-user problems by overseeing the service desk operations. + Develop a communications...unresolved requests based on defined criteria. + Adhere to IT Service Management (ITSM) operating procedures and… more
- Navy Exchange Services (NEX) (Washington, DC)
- Title: NAVY LODGE GUEST SERVICE REP SUPERVISOR (FULL TIME) Location: United States-District of Columbia-Washington Job Number: 240000NM Job Summary: Supervises ... implement correction actions. Duties and Responsibilities: Responsible for Navy Lodge front desk operations to include lobby appearance guest service office… more
- NTT America Solutions, Inc. (Ashburn, VA)
- NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In ... to be a part of our team?** The NOC Supervisor I will be a key member of the...all internal business units and practice groups to establish service delivery excellence toward being a world class … more
- Export-Import Bank of the United States (Washington, DC)
- …and schedules work to be accomplished by the contractors who configure computers, IT devices (eg, printers, scanners, mobile devices, desk phones, etc.); ensures ... a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End-User Support, Asset Management, Experience in Network,… more
- CACI International (Springfield, VA)
- …products and/or infrastructure components. Communicates promptly on progress. + Engages other service desk resources or appropriate service resources to ... Shift Supervisor Job Category: Information Technology Time Type: Full...+ Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management (ITSM) Systems ITIL … more
- Federal Highway Administration (Washington, DC)
- … strategic planning, delivery of customer support services, end user support activities, self- service IT support, remote field management, and liaison to other ... may include IT strategic planning, delivery of customer support services, self- service IT support, remote field management, and/or liaison to other… more
- Leidos (Arlington, VA)
- …Provides guidance, assignments and/or direction to lower-level technicians and assists Service Desk technicians as needed with troubleshooting. **Basic ... **Description** The Leidos Digital Modernization sector has an opportunity for a IT Network Assitant Manager supporting National Military Command Center (NMCC). **If… more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... service . + Control cash transactions at the front desk and maintain complete responsibility for personal bank as...that will help them provide our guests with quality service . Make sure all Front Desk Associates… more
- CACI International (Arlington, VA)
- …Development Team Lead to oversee technical resources delivering services for the Human Resources Service Desk (HRSD) module of the ServiceNow. As the Team Lead, ... HR Service Delivery (HRSD) Manager Job Category: Information Technology...+ Proven experience leading a development team in a supervisor , lead or manager capacity + Bachelor's degree in… more
- American Public Power Association (Arlington, VA)
- …and the option for telework is available after 2 months of employment (with supervisor approval). General IT Management: + Collaborate with senior leadership in ... (APPA) is looking for aSenior Director, Information Technologyto lead association's overall IT strategy to implement secure systems that scale for future growth and… more
- Leidos (Washington, DC)
- …**Preferred Qualifications:** + Active Computing Environment (MTA/MCSA-Win 10). + Comprehensive knowledge of IT service desk requirements with the ability to ... assigned by the Site Lead. + Interact daily with supervisor , peers, and customers and provide polite and friendly...IT hardware troubleshooting skills. + Experience with Microsoft Service Manager ticketing system. + Current DoD IAT at… more
- SAIC (Washington, DC)
- …degree & 6+ years of experience OR Bachelor's degree & 2+ years of Help/ Service Desk experience (preferably in a DoD environment). Additional training, technical ... within agreed upon Service Level Agreement parameters. + Interacts daily with supervisor , peer groups and customers in order to manage work flow in timely and… more
- National Labor Relations Board (Washington, DC)
- …serves as a System Administrator ensuring information security and reports to the Supervisor of the Server Section, Infrastructure Branch. The incumbent will also be ... threats, and vulnerabilities. Provide technical advice and assistance to the Help Desk in the resolution of Azure infrastructure, data center devices, and AD/AAD… more
- Leader Communications Inc. (Washington, DC)
- …with other IRS troubleshooting entities Coordinate with support personnel throughout the IT organization guided by the network Service Level Agreements (SLAs) ... Program Managers + Helps support the following Unified Communications (UC) service applications and equipment using the Information Technology Infrastructure (ITIL)… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- …11 Standard Holidays Health & Welfare Benefits as determined by your Service Contract Act Your future duties and responsibilities: Performs non-routine and complex ... work; reviews, analyzes, and integrates the technical work of others. Supervisor or professional engineer outlines objectives, requirements, and design approaches;… more
- AECOM (Arlington, VA)
- …schedule. After a successful onboarding period (estimated 3-9 months), and with their supervisor 's approval, the Team Member will have flexibility to set their own ... accordance with AECOM policy. Initial Responsibility: Our Team administers and provides help desk functions for the operation and sustainment of a database to track… more
