- Cayuse Holdings (Washington, DC)
- …of today's competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service ... A+, ITIL, Microsoft Certified Professional) + Service Desk or Customer Service experience. + Experience with ServiceNow IT Service Management System… more
- Goodwin Living (Bailey's Crossroads, VA)
- …packages and other deliveries. This position is Monday-Friday 9am-5pm. Reception Desk Duties: + Management and Customer Service : Oversees operating ... is primarily responsible for providing leadership and direction for reception desk staff in serving residents, visitors, and others. This includes overseeing… more
- NuAxis Innovations (Reston, VA)
- …ideal candidate will be responsible for overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, and maintaining ... + Ensure responsiveness to end-user problems by overseeing the service desk operations. + Develop a communications...unresolved requests based on defined criteria. + Adhere to IT Service Management (ITSM) operating procedures and… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...working with external clients in the Managed Services or IT Services industry. + Stellar written/verbal communication and customer… more
- Navy Exchange Services (NEX) (Washington, DC)
- Title: NAVY LODGE GUEST SERVICE REP SUPERVISOR (FULL TIME) Location: United States-District of Columbia-Washington Job Number: 240000NM Job Summary: Supervises ... implement correction actions. Duties and Responsibilities: Responsible for Navy Lodge front desk operations to include lobby appearance guest service office… more
- Export-Import Bank of the United States (Washington, DC)
- …and schedules work to be accomplished by the contractors who configure computers, IT devices (eg, printers, scanners, mobile devices, desk phones, etc.); ensures ... a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End-User Support, Asset Management, Experience in Network,… more
- Leidos (Arlington, VA)
- …Provides guidance, assignments and/or direction to lower-level technicians and assists Service Desk technicians as needed with troubleshooting. **Basic ... **Description** The Leidos Digital Modernization sector has an opportunity for a IT Network Assitant Manager supporting National Military Command Center (NMCC). **If… more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... service . + Control cash transactions at the front desk and maintain complete responsibility for personal bank as...that will help them provide our guests with quality service . Make sure all Front Desk Associates… more
- Navy Exchange Services (NEX) (Bethesda, MD)
- …may arise. Responsible for the security and privacy for all guests the front desk operations lobby appearance guest service office operations etc. Position will ... Title: GUEST SERVICE REPRESENTATIVE II (PART TIME) Location: United States-Maryland-Bethesda...immediate attention. Duties and Responsibilities: Responsible for all Front Desk Operations Assists guests in person via email social… more
- CACI International (Arlington, VA)
- …Development Team Lead to oversee technical resources delivering services for the Human Resources Service Desk (HRSD) module of the ServiceNow. As the Team Lead, ... HR Service Delivery (HRSD) Manager Job Category: Information Technology...+ Proven experience leading a development team in a supervisor , lead or manager capacity + Bachelor's degree in… more
- Leidos (Washington, DC)
- …**Preferred Qualifications:** + Active Computing Environment (MTA/MCSA-Win 10). + Comprehensive knowledge of IT service desk requirements with the ability to ... assigned by the Site Lead. + Interact daily with supervisor , peers, and customers and provide polite and friendly...IT hardware troubleshooting skills. + Experience with Microsoft Service Manager ticketing system. + Current DoD IAT at… more
- SAIC (Washington, DC)
- …degree & 6+ years of experience OR Bachelor's degree & 2+ years of Help/ Service Desk experience (preferably in a DoD environment). Additional training, technical ... within agreed upon Service Level Agreement parameters. + Interacts daily with supervisor , peer groups and customers in order to manage work flow in timely and… more
- AECOM (Arlington, VA)
- …schedule. After a successful onboarding period (estimated 3-9 months), and with their supervisor 's approval, the Team Member will have flexibility to set their own ... accordance with AECOM policy. Initial Responsibility: Our Team administers and provides help desk functions for the operation and sustainment of a database to track… more