- Merck & Co. (Redwood City, CA)
- …Service : Work closely with the Other product managers in our Product line ( Service Desk , Executive Support , Meeting Guidance and solutions, Knowledge ... Manage and forecast budgets for Onsite IT Support Product expenses, prioritizing cost-effectiveness and service ... Support Product expenses, prioritizing cost-effectiveness and service qualityLeadership in IT Projects for Enhanced… more
- Insmed Incorporated (Bridgewater, NJ)
- …but not necessarily be limited to, the following: Lead the IT Support Services Team including global help desk , end user hardware/software, on-boarding, ... regions. Foster a culture of collaboration, continuous improvement, and exceptional customer service .Provide leadership for the IT support team, including… more
- Novo Nordisk Inc. (Boulder, CO)
- …network, security, application, and user related activities. External stakeholders include service providers for support of scientific instruments and systems. ... Essential Functions Provides technology support and service : Develops strategies and processes...IT security best practices, policies and procedures in support of IT security programs Analyzes user… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …across regional DSI IT teams and is responsible for the ongoing production support of Commercial and R&D IT systems and applications. The individual in this ... development, operations, and support activities for the solution. Coordinate and manage IT and business request queue to support new and changes to existing… more
- Insight Global (Columbus, OH)
- …onsite. They will also assist other team members to complete demands of the business. The IT Service Desk Analyst will be supporting and owning roughly 60-70 ... escalated incidents and request from the Service Desk and working with other departments within IT...from other departments within IT Operations Document support incidents in detail within the Help Desk… more
- Janus Henderson Investors (Denver, CO)
- …beverages, snacks and all employee Happy Hours Must have skills + 3+ years in an IT Service Desk support role + Knowledge of Windows 10/11 and Office 365 ... Tier 2 support specialist for the Global Service Desk T1 team while tackling complex...carried through for JHI employees + Conduct New Joiner IT induction alongside user training on internal applications as… more
- Groupestahl (St. Clair Shores, MI)
- …and supporting the IT Operations Directives and Security. Duties and responsibilities: + Provide IT service desk support to resolve problems to the ... custom textile printing. Qualifications What you'll be doing: The IT Service Desk Technician II...voluntary overtime. In this role, the Service Desk Technician will provide maintenance and support … more
- Inframark, LLC (Katy, TX)
- …processes that are designed to meet the business strategy for Inframark. The IT Service Desk and Support Personnel are key components of the IT ... Infrastructure Support Team. The Service Desk /Desktop Support Technician is responsible for providing...IT standards and processes are followed. **SCOPE** The Service Desk /Desktop Support Technician provides… more
- Trace Systems Inc (Washington, DC)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, 4555...knowledge of hardware, software, information assurance or business analytical support . + Experience must include at least two of… more
- ManpowerGroup (New York, NY)
- …Qualifications Position requires 3+ years of experience in the field of IT Service Desk or user Support * Experience with PC/MAC OS and server platforms, ... Help Desk Support Analyst Pay $30-35hr Start...Help Desk Support Analyst Pay $30-35hr Start 2/12/24 Duration-6 months...NY 10019 onsite 5 Days We are seeking a Service Desk Analyst to provides technical software,… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking a ** IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... computer to fix an issue. In other cases, the service desk analyst walks the user through...primary focus + May escalate complex problems to higher-level IT support specialists and experts if they… more
- SAIC (San Diego, CA)
- **Description** SAIC is seeking an ** IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... computer to fix an issue. In other cases, the service desk analyst walks the user through...primary focus + May escalate complex problems to higher-level IT support specialists and experts if they… more
- Precise Systems, Inc. (Crane, IN)
- …exceptional service and the Precise solution. We are currently seeking a IT Service Desk Specialist to support our customer in Crane, IN. The ideal ... solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to...+ 0 - 2 years of Systems Administration and/or IT Help Desk Experience and DoD 8570… more
- Leader Communications Inc. (Warren, MI)
- …experience Skill & Certification Requirements + CompTIA Security+ + Extensive IT help desk / service desk support experience, including support for ... met for each request/ticket. + Provide metrics and status on help desk activities. + Provide technical support for the full range of IT tickets and requests… more
- ARServices (Millington, TN)
- …team supporting the BUPERS NPC FM Office. In this position you will provide IT service desk and customer support services support . NOTE: Bureau of ... Desk services and general communications between the technical support staff, system administrators, client management and system users....Proficiency/expertise with Microsoft Project + Three (3) years of IT or service desk experience… more
- Penske (Reading, PA)
- …our company and our customers moving forward. **Position Summary:** A Penske IT Service Desk Technician provides technical support to Penske's PC users ... corporate and field locations on a daily basis. This support may consist of both hardware and software trouble...hardware and software trouble shooting and problem-solving resolution. The IT Service Desk Technician is… more
- Insight Global (North Las Vegas, NV)
- …equivalent experience o Associates in IT or related field * 1-2 years experience in IT Service Desk Support o Experience around IT ... Job Description * Resolve IT service desk tickets/issues...* Publish knowledge base articles for users to provide self- service support , as well as for training… more
- General Dynamics Information Technology (Bossier City, LA)
- …study; _AND_ + 3 or more years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues with ... queues on behalf of our client to provide accurate and appropriate information. + Manage service requests escalated by IT Support Tech level 1, research… more
- Beth Israel Lahey Health (Boston, MA)
- …or GED required. 2. 1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end ... areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support ...orders or alerts by creating an incident/request using the IT Service Management Suite provided in an… more
- Spectrum Comm Inc (Norfolk, VA)
- …handling procedures is also necessary. Requirements General Experience: Four (4) years of relevant IT service desk /technical support experience. Two (2) ... Spectrum is seeking highly qualified IT Technical Support Specialist to support our proposal for a new program located in Norfolk, VA. Key Roles and… more
