- Ironbow (Chantilly, VA)
- …continually expanding federal program. Responsibilities include working with the program team, help desk engineers, project teams, and leadership to deliver new ... call flow at the hourly level Leverage and enhance help desk KPIs around service desk...Requirements: 12+ years direct experience with helpdesk/contact centers or IT Operations experience. 7+ years in as leadership and/or… more
- American Public Education Inc. (Charles Town, WV)
- …systems operations, including backup to database administration, voice, systems administration, and help desk . In addition, this role works with other team ... balancers, firewalls, etc.), Windows servers and security infrastructure.Essential Functions:Provides support for production enterprise environments located in Charles Town,… more
- American Public Education (Charles Town, WV)
- …systems operations, including backup to database administration, voice, systems administration, and help desk . In addition, this role works with other team ... etc.), Windows servers and security infrastructure. Essential Functions: Provides support for production enterprise environments located in Charles Town, West… more
- City of Bradenton (Bradenton, FL)
- …timeframes. General Purpose of Position: The purpose of this position is to support the IT department and assist customers where needed. Essential Duties ... the staff such as paperwork for purchasing. * Maintain IT inventory database and resolves discrepancies. * Maintain ...school diploma and Two years (2) years in service desk , helpdesk, or administrative support . At the… more
- City of Bradenton (Bradenton, FL)
- …timeframes. General Purpose of Position: The purpose of this position is to support the IT department and assist customers where needed. Essential Duties ... to the staff such as paperwork for purchasing. Maintain IT inventory database and resolves discrepancies. Maintain IT...school diploma and Two years (2) years in service desk , helpdesk, or administrative support . At the… more
- eResearchTechnology (Philadelphia, PA)
- … desk experience preferred. Two years of IT help desk , other IT support experience preferred Available to work all shifts on a rotating basis ... Strong technical aptitude required. Demonstrated superior Customer Service skills; prior help desk experience strongly preferred. Multi-lingual skills are… more
- Kelly Technology (West Mclean, VA)
- …to support the project. These tools include workflow systems, subscription and customer support Help Desk systems, APIs and external user tools. You will ... for 2020 and beyond! Location: McLean, Virginia Job Description: Support a suite of computer and automated software applications....change is the only constant, our unparalleled connections and IT market expertise help you take your… more
- ECS Federal, LLC (Arlington, VA)
- …and data center virtualized infrastructure, networks and servers, respond to user help desk requests, monitor system stability and performance, and recommend ... ECS is seeking an IT Operations Manager to work in our Arlington,...This position is contingent upon contract award. Job Description: Support DHS enterprise level infrastructure and platform teams as… more
- Doran Jones, Inc (Washington, DC)
- …system, and network issues 5 years of experience working in Help Desk /Tier I and II desktop network support Very strong troubleshooting skills Knowledge ... Doran Jones Inc. is a women-owned Digital and IT Consulting and Services firm that was founded...desktops, and servers Microsoft Office 365 support Support RSA multifactor authentication Monitor JIRA Service Desk… more
- Computer World Services (CWS)Corporation (Falls Church, VA)
- …with the USPTO Customer Contact Management System (UCCMS) (Siebel CRM tool) and USPTO's Service Desk Tool (Remedy help Desk tool). The successful ECC Systems ... Computer World Services is seeking a Systems Administrator to support the United States Patent and Trademark Office (USPTO)...and upgrades and maintains them in accordance with established IT policies and procedures. Monitor and tune the system… more
- CDW (Washington, DC)
- …Network (NGEN) Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and US Marine Corps (USMC), supporting ... Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk , cybersecurity, and managed services. CDW-G will be supporting the… more
- CDW (Washington, DC)
- …A' Developer is responsible for internal application development and Level 3 Production Support . Fulfill Enterprise Service Desk and BMC Incident requests, and ... Network (NGEN) Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and US Marine Corps (USMC), supporting… more
- Careerbuilder-US (Colorado Springs, CO)
- Ozell Services Inc. is seeking to hire a IT Help Desk Technician. Hands on IT experience is required including supervision of others and experience ... of desktop hardware and software Resolve technical hardware and software issues Maintain help desk software and processes Network Plus Certification is required… more
- Computer World Services (CWS)Corporation (Falls Church, VA)
- …with the USPTO Customer Contact Management System (UCCMS) (Siebel CRM tool) and USPTO's Service Desk Tool (Remedy help Desk tool). The Program Manager will ... Description Computer World Services is seeking an off-site Program Manager to support the United States Patent and Trademark Office (USPTO) requiring programming and… more
- Careerbuilder-US (Evergreen, CO)
- … desk staff and technicians with hardware/software issuesMaintain help desk software and processesProvide technical support to end users to remote ... application.) One (1) year of work experience as a Systems Administrator-Associate and Help Desk Coordinator-Intermediate may substitute for all of the required… more
- Computer World Services (CWS)Corporation (Falls Church, VA)
- …with the USPTO Customer Contact Management System (UCCMS) (Siebel CRM tool) and USPTO's Service Desk Tool (Remedy help Desk tool). The successful ECC Systems ... Computer World Services is seeking a Systems Administrator to support the United States Patent and Trademark Office (USPTO)...and upgrades and maintains them in accordance with established IT policies and procedures. Monitor and tune the system… more
- Eurofins (Lancaster, PA)
- … IT Architecture Software Development IT Infrastructure Engineer Network Engineer IT Help Desk Support Qualifications Standards, methodologies and ... both our internal and external customers. From software development to help desk support , our IT teams stay at the fore-front of risk assessment,… more
- Envision Pharma Group (Glastonbury, CT)
- Position Description The Customer Care, Client Support Special ( Help Desk ) focuses on external client support for our proprietary software products. The ... resolution process. Job Requirements:Key Requirements BS degree in an IT -related field is highly desirable. Exceptionally strong organizational and prioritization… more
- SAIC Corporation (Arlington, VA)
- …* Storage and Backup * Cloud Computing Specialist * Middleware * Mainframe * Help Desk SpecialistWork is in Arlington, VA and Dallas TXQualifications Required ... Services team. The purpose of this contract is to support and enable FDIC to meet their objectives through... the FDIC OCIO its mission through delivering an IT infrastructure that achieves secure access of FDIC systems… more
- SAIC Corporation (Arlington, VA)
- …Analysts VmWare/Virtualization Unix/Linux Storage and Backup Cloud Computing Specialist Middleware Mainframe Help Desk Specialist Work is in Arlington, VA and ... Services team. The purpose of this contract is to support and enable FDIC to meet their objectives through... the FDIC OCIO its mission through delivering an IT infrastructure that achieves secure access of FDIC systems… more
