- Pennsylvania State University (University Park, PA)
- …for a self-disciplined and highly motivated individual for the role of IT Support Specialist to provide tier -one customer support to students, ... of proactive communication to stay connected with the team and managers. The IT Support Specialist is expected to attend virtual daily stand-up meetings,… more
- TEKsystems (Columbus, IN)
- Job Overview: TEKsystems is seeking a skilled IT Support Tier II Specialist to join our team in Columbus, Indiana. The ideal candidate will have a strong ... background in corporate IT support , with a focus on desktop and device management in a manufacturing setting. This role requires hands-on experience with SCCM,… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... Type of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... Help Desk that may require hands on or onsite support * Answering IT requests via phone,...Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks ... support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root...annual leave DOM 3215 DOM 3229 DOM 3212 Technical Support - Specialist - TS04 Powered by… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in...and other related help desk duties. + Occasionally assist Tier I specialists with ticket triage. PM21 Requirements +… more
- Patterson Companies, Inc. (Joliet, IL)
- …and believe that they build a stronger and successful organization. **Job Summary** The Support Specialist - Tier I properly responds to incoming customer ... when required. + Maintain relevant skills and credits via internal support continuing training courses. + Follow established department processes and procedure.… more
- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II Department: Information Technology Services Office: 444 Harrison Avenue Location: Boston, MA Position Type: Administrative ... working with the Helpdesk team and be the second tier of support on any helpdesk request...to build positive relationships and work effectively with other IT members. + Ability to research, plan and implement… more
- New York State Civil Service (NY)
- … 1 JSOC Analyst/Information Technology Specialist 3 (Information Security), ref 5774- Tier 1 Occupational Category IT Engineering, Sciences Salary Grade 23 ... proxy logs, IPS/IDS logs) o using SIEM technologies to support in-depth investigations * Possess a working knowledge in...indicating that you are applying for the Information Technology Specialist 3 (Information Security), Ref #5774- Tier 1.… more
- CACI International (Arlington, VA)
- IT Operations Manager ( Tier 1 /...of over 15 service agents, O&M engineers, incident response specialist and O&M support staff (incident response, ... Travel: Local * * * CACI is seeking an IT Operations Manager ( Tier 1 / ...in the TOC received a standardized onboarding approach for Tier 1 & 2 service support . Candidates… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist , Service Desk Analyst, IT Support ... Analyst, Customer Care Technician, Contact Center Technician, Customer Service Technician, Client Support Specialist , Call Center Support Agent, Helpdesk … more
- Oneida Technical Solutions (Rome, NY)
- …Continue growing your skills and knowledge. A week in the life of a Help Desk Support Specialist , Tier I: + Use software systems engineering and applications ... Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly...of 1 year of experience as a Help Desk Support Specialist for the federal government to… more
- Leidos (Rockville, MD)
- …Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance ... currently has an opening for a Help Desk Analyst ( Tier 1). This is an exciting opportunity to use...is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets… more
- AbacusNext (San Diego, CA)
- …satisfaction: Courtesy, Knowledge, Timeliness, Quality and Overall Satisfaction. Overview As a Technical Support Tier 2 specialist you will join a team ... that offers 24/7 support , you will be engaged in challenging ...equivalent work experience. + Extensive experience of 2nd line IT support , ie, at least 2-3 year… more
- City of New York (New York, NY)
- …(BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the Unit's ... (BIT) is responsible for providing quality business, technical and IT system support to our users. This...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- University of Pennsylvania (Philadelphia, PA)
- …and senior members of the Service Desk team, the IT Support Specialist will: provide procurement, dispatch and 1st/2nd tier support of service desk ... programs and resources, and much more. Posted Job Title IT Support Specialist B, Penn...of the Service Desk team, provide 1st and 2nd tier computing support and related services to… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington ... hardware and software problems according to established procedures. + Deliver IT support remotely over the telephone. + Implement the most effective solutions… more
- The Erosion Company (Woodstock, GA)
- The Erosion Company (TEC) is currently hiring an IT Support Specialist for our Woodstock, GA location. We are the largest and most experienced Erosion ... supports our mission at The Erosion Company. As an IT Support Specialist at TEC,...familiarize employees with IT policies and procedures. IT Support + Provide Tier … more
- Rapid Response (Syracuse, NY)
- IT Support Specialist Department: IT Location: Syracuse, NY START YOUR APPLICATION ... you on our team! Rapid Response is seeking an IT Support Specialist to join...external resources. + Perform system & network monitoring, executing Tier 1 maintenance and escalating to senior engineers when… more
- Walworth County (Elkhorn, WI)
- IT Specialist II Print (https://www.governmentjobs.com/careers/walworthco/jobs/newprint/4352270) Apply IT Specialist II Salary $29.71 - $38.94 Hourly ... that may be assigned. Provide direction and guidance to IT desktop support staff in problem diagnosis...in Short-Term Disability only. Health Insurance: You can choose Tier 1 or Tier 2. Tier… more