- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members ... customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support ...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- Fair Haven Community Health Care (New Haven, CT)
- …to high-quality medical and dental care, regardless of ability to pay. Job purpose The Tier I IT Technician will be responsible for logging incidents and ... meeting customer satisfaction and continuous service delivery demands. Duties and responsibilities The IT Technician I will take ownership of issue by utilizing… more
- Leidos (Baltimore, MD)
- …end-user experience while ensuring protection of the data. As a Personal Computer Support Technician , you will provide support for computer workstations, ... program is focused on the delivery of end-user centric IT technology solution to our Centers of Medicare and...an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona Job Type: ... Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician at Ft....Technician at Ft. Huachuca, AZ. This position will support the U. S. Army Customer Interface/Policy-Communications Security Logistics… more
- TAD PGS, Inc. (Laurel, MD)
- …clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information technology needs ... bright, dedicated hardworking technicians to our team. As an IT Help Desk Technician + Your primary...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support… more
- Leidos (Norfolk, VA)
- …through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and ... Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This...with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports… more
- Applied Statistics & Management Inc. (Temecula, CA)
- … Support Representative, Customer Support Specialist, Service Desk Analyst, IT Support Technician , Application Analyst, Customer Care Technician ... professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and... Technician , Customer Service Technician , Client Support Specialist, Call Center Support Agent, Helpdesk… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide variety of technical tasks ... (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis.… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be ... and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- William C Brown Inc (Chantilly, VA)
- …VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Tier II Technician EOE Statement We are...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident… more
- GovCIO (Kiln, MS)
- …. + Documents, tracks, and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either PC, server or mainframe ... that Tier 1 email team also receives Tier 1 phone support training to assist...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- System One (Pikesville, MD)
- …We are seeking a Tier 2 Imaging Technician (Network Installation Technician ) to join the End User Support Team for a federal customer in ... Tier 2 Network Installation Technician -ONSITE DC-Washington...implementation of hardware for products. + Liaise with third-party support and vendors, as needed + Support … more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite (Falls Church, VA) ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington ... hardware and software problems according to established procedures. + Deliver IT support remotely over the telephone. + Implement the most effective solutions… more
- Cognosante (Portland, OR)
- …a variety of support challenges and opportunities. **What is the position?** The Tier 2 Desktop Support technician will provide general Windows 10 and ... sufficiently to appropriately refer the problem to the correct IT support group. + Manage hardware assets...+ 3+ years IT experience in an IT Service Desk, Tier 2 Enterprise Environment.… more
- CACI International (Arlington, VA)
- IT Operations Manager ( Tier 1 / ...in the TOC received a standardized onboarding approach for Tier 1 & 2 service support . Candidates will ... Travel: Local * * * CACI is seeking an IT Operations Manager ( Tier 1 / ...service delivery process and procedures, recommending customer service and IT process support enhancements, researching and recommending… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... (BIT) is responsible for providing quality business, technical and IT system support to our users. This...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- Circle Computer Resources (Cedar Rapids, IA)
- NOC Technician Tier I (Hybrid) BUSINESS UNIT: CCR Media FUNCTION: Service Delivery REPORTS TO : NOC Supervisor CLASSIFICATION: Non-Exempt LOCATION: Cedar Rapids, ... of large enterprise clients. We are searching for a highly-motivated and dedicated technician who brings a high degree of applied technical knowledge and practical… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Responsibilities: + Daily client interface. ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more