- ICF (Annapolis, MD)
- …**Required Qualifications:** + Bachelor's Degree from an accredited institution + 10+ years of ITSM / ITIL service management experience + 6+ years of ... our federal customers. Our Digital Modernization Division is an information technology and management consulting...experts in developing and implementing best-practice service management designs and architectures of technical ITSM … more
- Integrits Corporation (San Diego, CA)
- …Help Desks, and In- Service Engineering Agent (ISEA) activities. Information Technology Infrastructure Library ( ITIL ) Foundation Certified Working ... programmatic and administrative services primarily in the areas of Information Technology Service Management ( ITSM ), Navy Enterprise Service Desk… more
- CVS Health (Hartford, CT)
- …and frameworks, such as ITIL ( Information Technology Infrastructure Library ), including Incident Management , Change Management , Problem ... project management (eg, PMP, Agile certifications) or ITSM (eg, ITIL certifications) are a plus....and delivering high-quality software products.- Deep understanding of IT Service Management ( ITSM ) processes and… more
- Leidos (San Antonio, TX)
- …Texas. POSITION SUMMARY: This position is slated to start in June 2024. An IT Service Management ( ITSM ) Problem Manager is a specialized role within IT ... + Adherence to ITIL Practices: Adhere to ITIL (IT Infrastructure Library ) best...Ensure that problem management processes align with ITIL standards and contribute to the overall ITSM… more
- Walgreens (Deerfield, IL)
- …team and will play a pivotal role in managing and improving our resident IT Service Management ( ITSM ) platform. In this role, you'll be responsible for ... Administrator **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Information Technology **Full Store Address:** 108 WILMOT RD,DEERFIELD,IL… more
- Hubbell Power Systems (St. Louis, MO)
- … Information Systems (CIS/MIS) or IT technical field preferred. + Minimum 8 years ITSM / Service Desk leadership or management experience. + Minimum 4 years ... and Guidelines. + Act as a thought leader; leverage ITSM technology trends and industry best practices...service delivery. + PMP, Scrum, or other project management certification preferred. + ITIL Certification required.… more
- Georgia Systems Operations (Tucker, GA)
- …https://lscpagepro.mydigitalpublication.com/publication/?m=8924&i=419640&p=36&ver=html5 **Summary:** The Information Technology Service Management ... Requiring high level of experience in Information Technology Infrastructure Library ( ITIL...+ 5 years of ITIL process and ITSM experience including service desk management… more
- CVS Health (Hartford, CT)
- …environments. - Knowledge of ITIL ( Information Technology Infrastructure Library ) framework and ITSM best practices. - Familiarity with ... teams to ensure the effective integration of IT Operations Management processes and tools within the organization's infrastructure... Management . - Integrate ServiceNow ITOM with other ITSM (IT Service Management ) modules… more
- MD Anderson Cancer Center (Houston, TX)
- …act as a ServiceNow Certified Systems Administrator (preferred) and support ITSM ( Information Technology Service Management ) for the Information ... results. Professional Development * Actively maintains functional knowledge of ITSM platform, ITIL methodology, and ITSM...trends. * Maintains knowledge of and competency in IT Service Management standards and best practices, including… more
- CVS Health (Hartford, CT)
- …and data visualization. Knowledge of ITIL ( Information Technology Infrastructure Library ) framework and ITSM processes. Familiarity with ITSM ... Reporting Analyst plays a crucial role in leveraging data insights to enhance IT Service Management ( ITSM ) processes within the ServiceNow platform. This… more
- Leidos (San Diego, CA)
- …in Deltek and SLICS. *Support the FBNE organization, as required, on all ITSM Service Management Improvement Activity (SMIA), Structured Improvement Activity ... the Role:** Leidos currently has an opening on the ' Service Management , Integration and Transport' (SMIT) Contract...senior customer management , customer stakeholders, and corporate management . *Working knowledge of the ITIL framework… more
- Randstad US (San Antonio, TX)
- …hour work hours: 8am to 5pm education: High School responsibilities: Required Skills - ITSM Service Management , Highly organized, Analytical Job Duties - - ... and excited to usher in the new era of technology and services, this is the place for you!...- BS/BA degree - 5+ years of previous Help Desk/ Service Desk management - ITIL … more
- CACI International (Chantilly, VA)
- …of Travel Required: None Type of Travel: None * * * The Information Technology Service Management ( ITSM ) Service Catalog/Request Fulfillment ... Fulfillment Management - Requirements Analyst Job Category: Information Technology Time Type: Full time Minimum...the Service Management workflows and ITSM processes + Knowledge of ITIL processes… more
- Hormel Foods (Austin, MN)
- …future, require sponsorship for an employment visa. **Preferred:** + ITIL ( Information Technology Infrastructure Library ) Certification or previous ... training. + Experience in ITSM (IT Service Management ) Solutions. + Previous employee supervision experience with a proven track record of elevating… more
- City of Tacoma WA (Tacoma, WA)
- … Services, IT Service Management team with process workflow in the Information Technology Infrastructure Library ( ITIL ) framework. This ... Position Description Tacoma Power is hiring for a IT Service Management ( ITSM ) Analyst Intern...opportunity is open to students and recent graduates of information technology , management information… more
- NANA Regional Corporation (Macdill AFB, FL)
- …(SOCRATES, CENTRIX/BICES, JWICS), IT service management , Information Technology Infrastructure Library ( ITIL ), and other relevant domains. ... + Utilize Information Technology Infrastructure Library ( ITIL ) practices for IT Service Management ( ITSM ) that focuses on solutions that… more
- Marriott (Columbus, OH)
- …knowledge to job * Provide training and guidance to ITSM staff on ITIL best practices, service management tools, and organizational processes to support ... **Job Number** 24072147 **Job Category** Information Technology **Location** Marriott International HQ,...design, implementation, and ongoing enhancement of our organization's IT Service Management ( ITSM ) framework. This… more
- University of Washington (Seattle, WA)
- …the University's current and future needs. The Director leads the continuation of IT Service Management ( ITSM ) implementation for UW-IT and UW. The Director ... or experience. + Six or more years' experience with ITSM and ITIL processes and functions +...Technology organization. + Demonstrated skills in strategic planning, service management , project management , team… more
- General Dynamics Information Technology (Fairfax, VA)
- …Process Analysis **Skills:** BMC Helix,IT Service Management ( ITSM ),Knowledge Management ,Process Improvements **Certifications:** ITIL 4 Foundations ... Our team implemented BMC Helix as an enterprise-wide IT Service Management ( ITSM ) solution for...ITSM process design. + Required Education or Certifications: ITIL v3 or v4 Foundations or Intermediate BMC Certification.… more
- House of Blues (AZ)
- … ITIL v4 Foundations certification is beneficial. + Professional experience aligned to ITIL Service Management practices for Incident and Problem ... experience working within organizations aligned to essential processes from Service Management methodologies such as ITIL...Management , CI/CD. + Need to have experience with ITSM Service Management and enterprise… more