- American Honda Motor Co Inc (Marysville, OH)
- …with developing and delivering training on process, standards and policy.Understanding of IT Service Management ( ITSM ) related to common service ... focused on process and system improvements relating to change management within Service Now. Committee will consist...controls.Change Management Frameworks: In-depth knowledge of change management frameworks beyond ITIL , such as Prosci… more
- Oglethorpe Power (Tucker, GA)
- …Trend magazine:https://lscpagepro.mydigitalpublication.com/publication/?m=8924&i=419640&p=36&ver=html5Summary:The Information Technology Service ... Requiring high level of experience in Information Technology Infrastructure Library ( ITIL...II: 5 years of ITIL process and ITSM experience including service desk management… more
- Kore 1 (Cleveland, OH)
- …Desktop Support Technician: MS 365, Azure AD / AD, ITIL V3 or other ITSM frameworks Main Purpose: The Service Analyst is an IT support professional with ... our IT's service desk and other IT management applications ensuring information entered is accurate...supplies Contributing to the development and the implementation of Service Management processes and other continuous Improvement… more
- Dexian - DISYS (Denver, CO)
- …Tier 2 support for the City staff by phone, in-person, email and via IT Service Management ( ITSM ) system. Will perform a variety of computer systems ... satisfaction.Document all work products and progress in the IT Service Management System.Ensure service level...of the terminology, principles and methods utilized within the Information Technology Department.Knowledge of ITIL … more
- FastTek Global (Detroit, MI)
- …or expos, including periodic weekend and evening events. . Leverage the District's IT service management ( ITSM ) platform to manage and prioritize service ... is a plus. As a significant member of the Technology Division's Field Services Team, the Field Service...a timely, accurate and efficient manner utilizing the district service management tool. The Field Service… more
- Vintun (Stafford, VA)
- …technical documents, papers, studies, analysis, and briefings in support of IT service management .Ability to document processes, procedures, service levels ... as well as serves as a leading provider for information services and business management services to...create documentation, workflows and presentations.Work with a team of ITIL / ITSM SMEs to create and document Process… more
- GXO (GA)
- …Atlassian Jira and its integration capabilities with ServiceNow.Strong understanding of IT Service Management processes and frameworks ( ITIL ).It'd be great ... a career you can be proud of.As the IT Service Management Architect, you will be responsible...GXO:At a minimum, you'll need:Bachelor's degree in computer science, Information Technology , or related field or equivalent… more
- George Washington University (Washington, DC)
- I. DEPARTMENT INFORMATION Job Description Summary: GW Information Technology is the chief provider of technology services and applications at GW. The ... to achieve academic excellence. This position works within GW Information Technology and ensures collaboration with both...issues and provide data for root cause analysis-Uses designated ITSM system as a work management and… more
- George Washington University (Dover, AR)
- … INFORMATION Campus Location: Other College/School/Department: Human Resource Management and Development (HRM&D) Family Academic Technology Sub-Family ... video conferencing systems-Monitor audiovisual and IT systems using remote management and monitoring tools-Perform intermediate-level service functions as… more
- Russell Tobin & Associates (New York, NY)
- …Strong customer- service and interpersonal skills. Knowledge of standard methodologies of Service Delivery ( ITIL , ITSM ). Experience of working in a ... as an issue is identified. Skills Required: Bachelor's degree in computer science, information technology or a relevant experience. 3+ Years' experience in a… more
- SAIC (Chantilly, VA)
- …SAIC has an immediate opening for an Information Technology (IT) Service Management ( ITSM ) Systems Engineer with experience within the ITIL ... understanding of the ITIL Framework to oversee ITIL process improvement efforts, identify service deficiencies,...participate within a team defining, managing, and improving the ITIL sub-processes of: . Release and Deployment Management… more
- ICF (Annapolis, MD)
- …**Required Qualifications:** + Bachelor's Degree from an accredited institution + 10+ years of ITSM / ITIL service management experience + 6+ years of ... our federal customers. Our Digital Modernization Division is an information technology and management consulting...experts in developing and implementing best-practice service management designs and architectures of technical ITSM … more
- CVS Health (Hartford, CT)
- …and frameworks, such as ITIL ( Information Technology Infrastructure Library ), including Incident Management , Change Management , Problem ... project management (eg, PMP, Agile certifications) or ITSM (eg, ITIL certifications) are a plus....and delivering high-quality software products.- Deep understanding of IT Service Management ( ITSM ) processes and… more
- Wells Fargo (Charlotte, NC)
- …IT Industry to further Increase the effectiveness and efficiency of Wells Fargo IT Service Management ( ITSM ) processes. + Collaborate and consult with ... other departments and stakeholders including product teams to identify technology challenges around IT service management...used in IT Industry for IT Service Management + Understanding of ServiceNow ITSM product… more
- Leidos (San Antonio, TX)
- …Texas. POSITION SUMMARY: This position is slated to start in June 2024. An IT Service Management ( ITSM ) Problem Manager is a specialized role within IT ... + Adherence to ITIL Practices: Adhere to ITIL (IT Infrastructure Library ) best...Ensure that problem management processes align with ITIL standards and contribute to the overall ITSM… more
- Walgreens (Deerfield, IL)
- …team and will play a pivotal role in managing and improving our resident IT Service Management ( ITSM ) platform. In this role, you'll be responsible for ... Administrator **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Information Technology **Full Store Address:** 108 WILMOT RD,DEERFIELD,IL… more
- Georgia Systems Operations (Tucker, GA)
- …https://lscpagepro.mydigitalpublication.com/publication/?m=8924&i=419640&p=36&ver=html5 **Summary:** The Information Technology Service Management ... Requiring high level of experience in Information Technology Infrastructure Library ( ITIL...+ 5 years of ITIL process and ITSM experience including service desk management… more
- CVS Health (Hartford, CT)
- …environments. - Knowledge of ITIL ( Information Technology Infrastructure Library ) framework and ITSM best practices. - Familiarity with ... teams to ensure the effective integration of IT Operations Management processes and tools within the organization's infrastructure... Management . - Integrate ServiceNow ITOM with other ITSM (IT Service Management ) modules… more
- MD Anderson Cancer Center (Houston, TX)
- …act as a ServiceNow Certified Systems Administrator (preferred) and support ITSM ( Information Technology Service Management ) for the Information ... results. Professional Development * Actively maintains functional knowledge of ITSM platform, ITIL methodology, and ITSM...trends. * Maintains knowledge of and competency in IT Service Management standards and best practices, including… more
- CVS Health (Hartford, CT)
- …and data visualization. Knowledge of ITIL ( Information Technology Infrastructure Library ) framework and ITSM processes. Familiarity with ITSM ... Reporting Analyst plays a crucial role in leveraging data insights to enhance IT Service Management ( ITSM ) processes within the ServiceNow platform. This… more
