- Integrits Corporation (San Diego, CA)
- …administrative services primarily in the areas of Information Technology Service Management ( ITSM ), Navy Enterprise Service Desk (NESD) Help Desk , ... ITSM Foundation Data Management, and Capability Based In- Service Engineering Activity (CB-ISEA) management. These services will include...and understanding of the Navy's DS and NAVY Enterprise Service Desk (NESD) Help Desk … more
- Hubbell Power Systems (St. Louis, MO)
- …Strategy & Organizational Leadership: Direct, manage, lead, and expand portfolio of the organization's Service Desk and ITSM Platform to meet business and IT ... + Customer Excellence: Collaborates closely with business, IT, and Senior Leadership team to monitor the ITSM ...of ITSM services. Centralized escalation point for ITSM and service desk issues… more
- KPMG (San Diego, CA)
- …applications + Strong verbal and written communication skills + Understanding of ITIL framework, ITSM and service desk management + Experience in the ... **Business Title:** Oracle Technical, Senior Specialist **Requisition Number:** 112040 - 10 **Function:** Advisory **Area of Interest:** **State:** CA **City:** San… more
- KPMG (Sacramento, CA)
- …assets + Strong verbal and written communication skills + Understanding of ITIL framework, ITSM and service desk management. + Ability to support multiple ... **Business Title:** Oracle EPM Functional, Senior Specialist **Requisition Number:** 112042 - 9 **Function:**...should be implemented or not) + Work in KPMG Service Now application for ticketing / documentation and communication… more
- KPMG (Jacksonville, FL)
- …preferred certification/skills in Advanced Reporting and BIRT + Understanding of ITIL framework, ITSM and service desk management + Strong verbal and ... **Business Title:** Workday Integrations, Senior Specialist **Requisition Number:** 112046 - 23 **Function:**...on job classification, standard work hours, and years of service , KPMG provides Personal Time Off per fiscal year.… more
- Hyundai Autoever America (Savannah, GA)
- Sr . Service Desk Rep. Savannah,...and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable manner. * Install, maintain, ... networked devices, as assigned. * Open/Close and update incident history via Service Now, or other Helpdesk applications, as assigned. * Backup/Restore user profiles… more
- Hyundai Autoever America (Montgomery, AL)
- 20023 Service Desk Rep. II Montgomery, AL...and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable manner * Install, ... networked devices, as assigned * Open/Close and update incident history via ITSM , or other Helpdesk applications, as assigned * Backup/Restore user profiles and… more
- Amazon (Austin, TX)
- …deep overall knowledge of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations. Experience in large, enterprise support ... Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform...closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points… more
- Amazon (Austin, TX)
- …deep overall knowledge of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations. Experience in large, enterprise support ... Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure...closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points… more
- Amazon (Austin, TX)
- …deep overall knowledge of ITSM and ITIL methodologies as they relate to Service Desk and Service Operations. Experience in large, enterprise support ... Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure...closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk , you will identify pain points… more
- Randstad US (Minneapolis, MN)
- senior it service desk ...existing documentation contributions to the technical knowledgebase within the ITSM system. What Will You Bring to the Table? ... How Will You Make a Difference? + Answer IT Service Desk calls and emails, providing solutions...existing documentation contributions to the technical knowledgebase within the ITSM system. What Will You Bring to the Table?… more
- J&J Family of Companies (Skillman, NJ)
- Sr Manager - North America Site Delivery -...Delivery Leader** This position reports to **Product Group Leader ITSM EUS Ops** and is based in **Skillman, NJ** ... here (https://www.youtube.com/watch?v=XhsbOsBiX\_M) . **Role reports to: Product Group Leader ITSM EUS Ops** **Location:** Skillman, NJ **Travel %:** 5% **Pay:**… more
- Vectrus (Bangor, WA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as… more
- Fusion Technology LLC (Lorton, VA)
- …of IT services, including software application support, enterprise infrastructure support, service desk , ITSM , deskside support, workstation engineering ... complex user issues. + Ability to brief customer to include senior management. + Extensive experience configuring, designing, implementing and troubleshooting with… more
- Capgemini (Dallas, TX)
- …a plus . Experience in standing up greenfield ServiceNow solutions to support Service Desk operations . Experience developing and implementing systems using ... in CSA and CIS in at least one of ITSM , HRSD, CSM or ITOM Product Family (Event, Discovery...HRSD, CSM or ITOM Product Family (Event, Discovery or Service Mapping) Preferred . Experience with either the design/implementation… more
- Themis Insight (Fort Meade, MD)
- …similar scope, type, and complexity is required. + Four (4) years of experience with Service Management ( ITSM ) is required. + Two (2) years of experience with ... and Private, Civilian and Military expertise to every case. We are hiring a Sr . System Administrator to work in Fort Meade, MD. Position location is subject to… more
- NuAxis Innovations (Reston, VA)
- …ideal candidate will be responsible for overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, and maintaining ... ** Senior Help Desk Support Specialist** Location...+ Ensure responsiveness to end-user problems by overseeing the service desk operations. + Develop a communications… more
- NuAxis Innovations (Reston, VA)
- …7 years of experience in a help desk or service desk role, with demonstrated progression to senior -level responsibilities. + Extensive knowledge of ITIL ... **Help Desk Support Service Specialist - Senior ** Location **Reston,...+ Experience with remote support tools, ticketing systems, and ITSM platforms (eg, ServiceNow, Remedy). + Excellent communication skills,… more
- Insight Global (King George, VA)
- …Strong working knowledge of various ServiceNow components such as GlideAPI/GlideRecords, Service Desk , Change Management, Incident Management, Asset Management, ... record of creating, maintaining and enhancing Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-… more
- Marriott (Columbus, OH)
- …Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding ... outstanding value to both clients and stakeholders. Reporting to the Director, IT Service Desk Technologies this associate will collaborate closely with … more