- ICF (Annapolis, MD)
- …Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking an ITSM Strategy Process Manager to support the ... Modernization division is a rapidly growing, entrepreneurial, technology-driven department, seeking an ITSM Strategy Process Manager to coordinate a team… more
- Deloitte (Baltimore, MD)
- US Service Assurance Continuous Process / Technology Improvement Managing Engineer Through tight cross-team collaboration, drive strategic technology improvement ... December 31, 2024. Work you'll do: + Manage different process improvement initiatives through the disciplined use of measurements,...+ Serve as a subject matter expert in Next-gen ITSM toward full IT Operational excellence providing expertise in… more
- Insight Global (Silver Spring, MD)
- …IT initiatives and business objectives. Responsibilities: * Help lead the strategy , design, implementation, and maintenance of the CMDB/ITOM Application to ensure ... and services. * Implement and maintain CMDB integrations with other ITSM modules, discovery tools, asset management systems, and third-party applications. *… more
- Under Armour, Inc. (Baltimore, MD)
- …manage the delivery of technical support services, including program strategy , business engagement, operational project management, and continuous improvement ... management processes + Provides oversight for the IT equipment legal hold process + Drives process efficiency improvements and identifies automation use… more