- CVS Health (Frankfort, KY)
- …solutions to make health care more personal, convenient and affordable. The SKY Inbound / Out Bound Queue Associate supports the comprehensive coordination ... where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for… more
- CVS Health (Richmond, VA)
- …standards, where applicable, while adhering to company policy and procedures. - Places outbound calls to providers under the direction of Medical - Management Nurses ... to obtain clinical information for approval of medical authorizations. - Uses Aetna Systems such as QNXT, ProFAX, ProPAT, and Milliman Criteria. - Communicates with Aetna Nurses and Medical Directors, when processing transactions for members active in this… more
- CVS Health (Oklahoma City, OK)
- …where applicable, while adhering to company policy and procedures.- Places outbound calls to providers to provide information or obtain clinical information ... for approval of medical authorizations.- Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT.- Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program.- Sedentary work involving… more
- CVS Health (Frankfort, KY)
- …Supports comprehensive coordination of issuance of notices of action, denial approval and extension letters. Promotes/supports quality effectiveness of Healthcare ... Services. Utilizes Quadient, MedCompass and other Aetna systems to write, audit and complete appropriate determination letters. Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation… more
- CVS Health (Harrisburg, PA)
- …Candidates can reside in Eastern and Central Time zone Training and Shift: + Training: 6 weeks, M-F btw 8am-5pmEST - no PTO allowed during that time + During training ... you will be on camera and in business attire + Shift: Shift can be anywhere btw 8am-8:30pm EST M-F - Supports comprehensive coordination of medical services including intake, screening to Aetna Medical Services Programs.-Promotes/supports quality effectiveness… more
- CVS Health (Springfield, IL)
- …Shift Available: Monday-Friday; 12:00pm-8:30pm ESTHolidays required. This is a fully remote position and the following are some required Work from Home criteria which ... includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program. Download speed 25mbps or more and upload speed 10 mbps or more. Hard… more
- CVS Health (Columbus, OH)
- …health care more personal, convenient and affordable. Position Summary This position is for Inbound / Outbound Queue Associate with American Health ... Holdings Medical Management Customer Service Department. The job is part of a fast-paced environment in which high level customer service is a must. Promotes/ supports quality effectiveness of healthcare services. Required Qualifications + Service/ Providing… more
- WM (Lewisville, TX)
- …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... anyone else in the industry. **Job Summary** The Account Associate I (IAM - TEAM) generates shareholder value by...Small/Medium commercial WM customers as part of a team-based queue . The IAM - TEAM manages existing business relationships… more
- CVS Health (Hartford, CT)
- …initial review and triage of member identification tasks, research cases and make appropriate outbound and receives inbound queue calls to the program. The ... rotations with this position. There is no travel required. The Care Management Associate (CMA) is part of a team of clinical and service professionals empowered… more
- Vanderbilt University Medical Center (Nashville, TN)
- …**Job Summary:** JOB SUMMARY Provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages ... but not limited to some of the following: -Answering telephone work queue -Processing mail -Preparing patient education packets -Others duties as assigned -Assisting… more
- CVS Health (Columbus, OH)
- …to complete telephonic assessments, care planning, member follow up, and member education through inbound calls, call queue , and outbound calls to members. ... experience -Computer Skills (Microsoft office such as: Word, Excel, and outlook) Education Associate 's Degree or higher Pay Range The typical pay range for this role… more