- House of Blues (AZ)
- Job Summary: JOB DESCRIPTION - MAJOR INCIDENT AND PROBLEM MANAGER Location: NA West - PST/PDT or MST/MDT (Remote) Contract Terms: Permanent THE TEAM The ... multi-discipline role within the Service Management team. Responsibilities include Major Incident Management, Problem Management, Post- Incident Reviews,… more
- General Dynamics Information Technology (Falls Church, VA)
- …and being trusted to deliver your best every day. GDIT has an opening for an Incident and Problem Manager supporting the Army National Guard (ARNG) in Falls ... **Job Family:** Information Security **Skills:** Enterprise Operations,Information Technology (IT),IT Incident Management,ITSM, Problem Management **Certifications:** Security+, CE -… more
- Nuvei (Atlanta, GA)
- …of preventative measures. Requirements Responsibilities and Duties: . Establish and implement Incident Problem Management process and procedures based on ITIL ... create reporting / metrics on KPIs . Coordinate post incident root cause analysis, and review / mine data...under pressure in a dynamic team environment . Excellent problem -solving skills . Strong knowledge of IPM standard operating… more
- Leidos (Washington, DC)
- …restoration of services that fail. Work cooperatively with the End User Support Services (EUSS) Incident & Problem Manager to ensure proper focus on ... The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal...Performance Manager to ensure proper focus on incident & problem resolution, including communication of… more
- TEKsystems (North Chicago, IL)
- Description: Major Incident & Problem Management: Duty Manager * Provides Major Incident Management and Problem Management services as part of the ... incidents, and promote production stability. * Supports continuous improvement efforts for Major Incident and Problem processes. * Applies knowledge of AbbVie IT… more
- The Hartford (Charlotte, NC)
- …efficiency; Makes recommendations for design changes for improved reliability + Working with Incident / Problem manager and help drive blameless RCA, ... using cutting-edge technologies and Experience in enabling next-gen alerting, problem -solving, and self-healing solutions for IT assets Qualifications and Skillset:… more
- TEKsystems (North Chicago, IL)
- …to discovering and delivering innovative medicines to solve serious health issues. As an Incident Manager , you will play a crucial role in a safeguarding the ... to minimize disruptions and mitigate risks. Description: * Provides Major Incident Management and Problem Management services as part of the Incident Command… more
- WSP USA (New York, NY)
- …reporting to the IT Service Manager . **Position Summary** The Major Incident & Problem Management Senior Specialist coordinates the operational response to ... MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST, AMERICAS **About Us** WSP is a global leader in engineering and professional services. We pride ourselves… more
- CVS Health (Phoenix, AZ)
- …partners, and executive leaders as needed, with clear concise language, from incident declaration to conclusion and through problem management with careful ... more personal, convenient and affordable. Job Description The Sr. Manager , IT Customer Service/Support requires a highly skilled and...using an ITSM Tool + 5+ years of documented incident and problem response experience + 5… more
- Amazon (Austin, TX)
- Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management team. You will play a crucial ... role in driving the strategy, development, and implementation of Incident , Request, and Change Management solutions within our ServiceNow platform. Collaborating… more
- PagerDuty (Columbus, OH)
- …opportunities, and sign-up for job alerts! PagerDuty is seeking a **Sr. Product Manager ( Incident Analysis)** to join our diverse, customer-focused team! As ... Manager ** , you will be part of the Incident Management group, helping lead PagerDuty through a highly...along, and contribute in a meaningful way. + Excellent problem -solving skills along with strong verbal and written technical… more
- Sinch (Chicago, IL)
- The role of Manager , NOC Escalation & Incident is a pivotal role in ensuring the effective management and resolution of critical incidents and escalations within ... the NOC. You will be responsible for overseeing the entire incident lifecycle, from identification and assessment through to resolution and post- incident review.… more
- Ensono (Columbus, OH)
- …or Production Support environment required _OR_ + 5+ years Customer Service experience, Incident and Problem Management required. + Customer focus and ownership ... Major Incident ManagerRemote - United StatesJR010311 At Ensono, our...Ability to quickly assess/triage the nature of a reported problem . + High-level knowledge of overall system infrastructure and… more
- ServiceNow, Inc. (Orlando, FL)
- …desire to dream big makes for great candidates. **This position reports to: Senior Manager , Major Incident Management.** Our Major Incident Management (MIM) ... communications to our customers and internal stakeholders. We are currently seeking a Manager to lead our AMS (Orlando) Major Incident Management team. The… more
- Blue Rose Consulting Group, Inc. (Ashburn, VA)
- Blue Rose is seeking a NOC (Network Operations Center) Incident Manager to support our work with a federal client in Ashburn, VA. This is an On-Site role and is ... such as: + IBM Netcool Omnibus, AppDynamics, HP Operations Manager + 3 years of experience with working with...3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) + 2+… more
- Bloomberg (San Francisco, CA)
- Incident Manager **San Francisco, CA** Posted Mar 8, 2024 - Requisition No. 113173 At Bloomberg, our mission has always been to provide real-time data, news, and ... timely information is communicated to all stakeholders during significant outages. Post incident , we assist with Problem Management activities, helping to… more
- Precise Solutions (Lake County, IL)
- …Have + ITIL experience / certification + Experience managing ITIL Service Operations processes eg Incident and Problem + Ability to run a meeting / document the ... Description + Provides Incident Management, Provides Major Incident Management and Problem Management services as...to document incidents and manage technical bridge calls. Major Incident Management Analyst Hiring Manager 's Comments +… more
- Splunk (TX)
- …Role** Do you enjoy fixing product vulnerabilities? We're looking for a Product Security Incident Response Team (PSIRT) manager to lead a hardworking team of ... your "million data points". So bring your work experience, problem -solving skills and talent, of course, but also bring...disclosure, and escalations from Splunk's top customers. As a manager at Splunk, your primary role is to help… more
- MTA (New York, NY)
- Senior Cybersecurity Analyst Critical Assets & Incident Response CERT Job ID: 5816 Business Unit: MTA Headquarters Location: New York, NY, United States ... Apr 24, 2024 Description Job Title: Senior Cybersecurity Analyst Critical Assets & Incident Response CERT Salary Range: $130,245 - $153,731 Hay points: 551 Dept/Div:… more
- Google (Boulder, CO)
- …Experience working with Privacy or Security technologies. + Experience in Incident Management. Preferred qualifications: + 2 years of experience managing ... many different teams from technical to non-technical extremes. A problem isn't truly solved until it's solved for all....the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from… more